I was rear ended and the other party has insurance. I initially claimed on my own insurance (Bingle) but they are only willing to repair at their own repairers and won't provide hire car, they said I must contact the other parties insurance directly for anything else.
What are my rights in this situation if I claim with the other party's insurance? Can I choose my own repairer and get a hire car? The other party's insurance repair quote centre is an hour and half away so would rather use local repairers.
What can I claim from other party's insurance?
all of the above
if you want to go through the hassle and hurdles of getting multiple local quotes, and sending them to the other parties insurance and negotiating the local repairer is your preferred option. Be prepared for the time spent going to the insurers preferred repairers to be likely be significantly less than the time you'll spend on the phone negotiating and then chasing up your preferred option though.
They wont just accept a single quote from your 'preferred' local repairer though, unless they are one already on that insurers approved/preferred list.