SanDisk Lifetime Warranty on Imported Products

• 

  Hybroid on 09/04/2024 - 15:26

  +1

  The product warranty term depends on country where the product was purchased.

  https://support-en.wd.com/app/answers/detailweb/a_id/48391/~…

  Since you have not bought them from Sandisk directly locally, but a second/third party (Amazon), then do not expect to have JP lifetime warranty applicable in Australia. The equivalent if you went to Japan, bought a USB stick from a shop there and brought it back to Australia, you are not going to have transferrable warranty locally here for it.

  Having said that, the exception is if they offer international warranty (e.g. Apple), although their support page does not state that. Best course of action would be to ask their support directly.

  https://www.westerndigital.com/support

  • 

    dantes on 10/04/2024 - 13:46

    I did check the warranty page prior to posting, but could not make sense of it.

• 

  Mechz on 09/04/2024 - 16:00

  Buying from Amazon is usually a pretty safe bet that you can get a refund if it dies, even outside the normal warranty.

  • 

    dantes on 10/04/2024 - 13:48

    Yeah but approach lifetime warranties with a bit of scepticism.

• 

  Dollar General on 09/04/2024 - 16:54

  Lifetime warranty has many different meanings so best to look into their warranty claims

• 

  pinchies on 09/04/2024 - 22:41

  I have had a sandisk extreme USB stick replaced successfully that I purchased on Amazon USA.

  • 

    dantes on 10/04/2024 - 13:44

    Thanks, did you go through Amazon or Sandisk for the warranty claim?

    • 

      pinchies on 10/04/2024 - 14:39

      Through Sandisk directly.