Hi all,
Can anyone confirm if Exetel require notice to port out/cancel their pre paid mobile service? The website suggest you do but when i called the rep said no, only NBN requires notice. Can anyone confirm? looking to port over to the Catch Connect service when my sims arrive but want to confirm if i can simply port out a few days before my next bill date or if i have to give notice.
Thanks in advance.
How will the customer have the recording?
As long as you know the date and rough time of call, they can pull the recording
they can pull the recording
No they won't….
@jv: Not sure if Exetel record their calls. They usually tell you in advance if calls are recorded. Cant recall hearing that when ive called.
I have never seen a post paid mobile plan with exetel. Please supply the link so I can check it out.
By post paid i mean month by month. Hoping ive used the working? That is i pay month to month on a plan.
It is pre paid then, HUGE difference. As I said, never seen post paid at Exetel. Please supply URL for post paid info.
Apologies. Have emanded title.
All there calls should be recorded so go by what the rep said and you have in recorded too