VW Australia announced a new service called the Welcome Experience or Welcome Hub in December 2022. More details about what it does can be found on this article.
I wanted to see if anyone has had any personal experience with this new service and how they found it. In particular I am keen to know the following:
- Was it real-time for you?
- When did you receive your 1st notification? Was it the day your car hit the assembly line or after the car was built and ready for transport?
- What kind of notifications did you receive? Was it only cargo ship location once the car was loaded onto the ship or were you receiving updates as the car progressed through the assembly line?
- How accurate were the dates quoted via the Welcome Hub vs. reality?
- At what stage did you get the VIN number for the car?
I've had a new car on order for quite some time now and the dealership told me it is being built this week, but I am yet to receive any notification. It's been quite a challenge to get any information so keen to start seeing my order via this Welcome Hub.
Thanks.
Trash like the car