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Westpac Banking Group Customers: Switch to AGL & Get $100 Digital Mastercard @ AGL

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Westpac Banking Group Customers: Switch to AGL & Get $100 Digital Mastercard @ AGL
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screensaver on 21/02/2024 - 16:24 agl.com.au (2223 clicks)
Last edited 26/06/2024 - 23:50 by 3 other users
Westpac

Its back, but this time for $100 plus sign up credits
Save with AGL
Up to $100 Digital Mastercard^
Offer ends 5 Mar 25 June 2024

AGL image
Get a $100 Prepaid Digital Mastercard when you switch your home energy to AGL or choose AGL for your energy when moving home.^ Already an AGL energy customer? Get a $50 Prepaid Digital Mastercard when you switch to selected AGL energy plans.^ Plus, when switching to AGL or moving home, Westpac customers in: - NSW can get up to $250 in sign-up credits. That's $125 for electricity and $125 for gas. - VIC and QLD can get up to $150 in sign-up credits. That?s $75 for electricity and $75 for gas.~

Why choose AGL? No lock in contracts - switch or cancel your plan without paying additional fees. Get access to great discounts through AGL Rewards. We offer Carbon Neutral options certified by Climate Active. 24/7 support available day and night Prepaid Digital Mastercard offer available in Vic, NSW, SA, Qld and WA in areas where AGL operates.

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STEP 1

Compare and choose your new AGL plan
Credit card icon
STEP 2

Sign up to AGL online in less than 5 minutes
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STEP 3

Enjoy great savings and rewards with AGL

Promotion code
Choose your plan
Things you should know
This offer is valid from 15 Feb 2024 until 5 Mar 2024.

Contact AGL on www.agl.com.au/westpacoffer

^Limit of one Prepaid Digital Mastercard per supply address. Eligible customers must sign up via the dedicated AGL landing page or call 131 245 and quote Westpac. Offer only available until 5 March 2024, unless varied at AG`s discretion. Offer available with selected plans only. Customers must provide a valid email address and mobile number and must remain on their chosen AGL energy plan for at least 30 days from sign up. Read full terms. ~Bill credit offer available with selected residential plans only. Eligible NSW customers receive a $125 once off credit per fuel. Eligible VIC and QLD customers receive a $75 once off credit per fuel. Customers must sign up by 5th March 2024. Credit offer may be extended or varied at AGL?s discretion. These credits appear on your first bill, reduce the price of supply of of gas and/or electricity and are non-transferable or refundable. AGL may exclude accounts from receiving more than one upfront credit per fuel in any 12 month period. Not available in conjunction with any other offer. Only available for sign-ups direct with AGL. Basic Plan Information Documents and Fact sheets are available at agl.com.au/bpid. For clear advice on the right plan for you, contact us on 131 245.

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Comments

  • ATangk on 21/02/2024 - 16:34

    Does this mean in NSW you can get $100 digital mastercard AND $250 signup credit?

    • screensaver on 21/02/2024 - 16:36

      for gas and electricity both

    • kenneth88 on 21/02/2024 - 16:37
      +1

      our energy offer
      Sign up to AGL energy for a bonus Prepaid Digital Mastercard up to $1001
      Plus, get a $125 sign-up credit for electricity and $125 for gas with AGL online. Offer available to residential customers only. See full conditions.

  • JSONBourne on 21/02/2024 - 16:38

    How long do you need to be with them for to get the card?

    • screensaver on 21/02/2024 - 16:39

      supposed to be 30 days, but I have applied for my card and been approved but not received it yet

    • Tacooo on 21/02/2024 - 16:40
      +1

      Literally in the terms of the deal.

      "Customers must provide a valid email address and mobile number and must remain on their chosen AGL energy plan for at least 30 days from sign up."

      • ATangk on 21/02/2024 - 18:57

        Yeah but when you sign up, it says 12 month contract.

        • DJSmelly on 21/02/2024 - 19:01
          +3

          But it is also a no lock-in contract and no exit fees.

  • jv on 21/02/2024 - 16:38
    -6

    I got this offer last year but it was a Analogue Mastercard.

    • Turd on 21/02/2024 - 16:56
      +1

      Ive never heard that term is it coined by yourself? Do you go out a do anaglogue excercise?

  • tranmerlance on 21/02/2024 - 18:26
    +1

    Do you have to prove you are a Westpac customer?

  • sasangeleus on 21/02/2024 - 19:33

    Signed up last time this deal was on I think in early
    Jan. Still waiting on the gift card

    • 88mph on 21/02/2024 - 21:40

      Have you called agl? Any reason offered as to why the delay?

    • mattmel96 on 22/02/2024 - 09:26

      Same here. Chased them and they claim email was sent but we didn't click link within 30-day window, thus we forfeit. Fighting with them about this now.

      Contact to chase is either 1300 001 017 or email [email protected]

      • screensaver on 22/02/2024 - 12:01
        +1

        You are kiddng. I am still waiting too, I was told it was coming when I clicked link. Havent received it.

        • movieman on 22/02/2024 - 13:46

          I followed them up from the last one via chat, who advised to email them at [email protected]

          Then the following day I got the email for the gift card, and completed everything, but still haven't received the gift card…

    • arcticmonkey on 26/02/2024 - 14:49

      Same

      • mattmel96 on 08/03/2024 - 14:35
        +2

        Finally, after repeatedly emailing, asking for a formal complaint number etc and always getting a 'It has been escalated', response, I told them that I would be raising an Ombudsman complaint irrespective of whether they supplied a complaint number and surprise, next day received email and then SMS to download virtual card.
        Don't give up, and if need be lodge a complaint

        • Bankster on 28/03/2024 - 15:08

          How long did you have to wait for SMS? I'm bit worried as I waited like one day, still no news :(

          • mattmel96 on 29/03/2024 - 07:48

            @Bankster: @Bankster I sent the email in the evening and received the email about midday. Received the SMS to download the virtual card using the Vault app a couple of hours later.

            • Bankster on 30/03/2024 - 17:30

              @mattmel96: Thanks a lot for your advice. Sounds like I have to contact the customer support.

  • Skrambled on 21/02/2024 - 21:36

    Can you use any Westpac entity? e.g. St George?

  • AnyFurtherDiscount on 22/02/2024 - 09:31

    Signed up as Westpac Customer to receive extra $100 on top of $150 credit? Vic based. Can anyone confirm this?

  • youngchul76 on 22/02/2024 - 09:55
    +1

    This is a scam. I never got it despite following everything down to the dot

    • arcticmonkey on 26/02/2024 - 14:49

      Did they email you a card link? Mine doesn't work

  • Crowing on 22/02/2024 - 11:10

    Do you need to enter code anywhere? I just signed up using the link but didn't ask for any code/validation that I'm a Westpac customer..

    • DJSmelly on 22/02/2024 - 14:14
      +5

      According to the terms you only need the code if you call them to sign up. Using the link is fine without the code.

  • crackman on 23/02/2024 - 13:30

    I applied but not a Westpac customer. Let's see how it goes.

    • bigbadboogieman on 29/06/2024 - 11:13

      so how did it go?

      • crackman on 29/06/2024 - 14:03
        +2

        Got a $100 gift card!

        • Rodo on 20/09/2024 - 11:52

          How long did it take you to get the card? I've been waiting for nearly 3 months now and not had any correspondence about it at all. Did you have to contact them about it?

          • crackman on 20/09/2024 - 13:49
            +1

            @Rodo: I just asked them and then it came

  • hexedhavoc on 28/02/2024 - 06:40

    signed up, didn't mention the 100 gift card at the end of checkout, so hopefully it worked >_<

    • Minimum chips on 20/07/2024 - 08:13

      Any news? I signed up later, still waiting.

  • gaosong2101 on 13/03/2024 - 20:31

    Signed up online nearly two weeks ago, and they just texted me today they need some further information and asked me to call them

    Called them, turned out they just needed my MIRN number, but then he went through the whole process again (T&C and promoting me to also sign up for electricity, mobile and internet) for close to half an hour 🙃

  • Crowing on 16/03/2024 - 13:04

    Seems like this offer is extended to SA properties now? I just clicked through and entered my Adelaide Address and still showed the $100 Gift Card + $150 Credit on first electricity bill.

  • cooni on 18/03/2024 - 20:46

    Checking the link now for NSW, I'm seeing $150 credit for Electricity.

    Sign up to AGL energy for a bonus Prepaid Digital Mastercard up to $100
    Plus, get a $150 credit for electricity on your first bill when you join AGL electricity. Credit offer for new and moving residential customers in NSW. See full conditions.

  • Utsav23 on 06/04/2024 - 18:38

    Is this link taken down? I'm a returning AGL customer. Unable to sign up for Electricity/

    • cooni on 08/04/2024 - 09:44

      I just clicked on the link now and see

      Enjoy a $150 sign-up credit when you join AGL electricity
      Get $150 for electricity on your first bill with our Westpac energy offer. Credit offer for new and moving NSW residential customers. Plus, receive a bonus Prepaid Digital Mastercard worth up to $100¹.

      • Utsav23 on 08/04/2024 - 10:59

        Did you sign up? Mine is showing "Check address" always.
        Edit: Working in incognito mode :)

      • ozbmm on 10/04/2024 - 12:26

        No mention of the prepaid digital MasterCard when I clicked on it.

        • cooni on 10/04/2024 - 12:36

          Looks like it's gone now… Was there 2 days ago when I looked.
          Gone from the Westpac app too (was visible before)

  • cooni on 08/04/2024 - 09:46

    Just received an email

    Congratulations, your claim has been approved!

    Thanks for choosing AGL
    Hi ,
    You’re now an AGL energy customer. To redeem your Prepaid Digital Mastercard(s) to the value of $100, you must remain on the AGL Electricity plan for a minimum of 30 days*.
    To redeem your Prepaid Digital Mastercard, you must:
    Click on the link we will send you in the coming weeks and simply choose your preferred mobile number for delivery and we will organise the rest!

    • wbeach on 12/06/2024 - 12:17

      Are you receive your Prepaid Digital Mastercard?

      • cooni on 12/06/2024 - 12:43

        Yes on 24/4.

    • JimmyJohnson on 12/06/2024 - 15:47

      Do I have to have an account with westpac? I'm only with com bank at the moment

    • saminn on 24/06/2024 - 19:20

      if you remember can you please confirm if you logged in from your westpac offers page in the app and also if your cart had any of these details while signing up for the AGL plan ?

      • cooni on 24/06/2024 - 21:16

        I didn't sign up via Westpac.
        I only incidentally have an account

  • cheaplee on 09/04/2024 - 15:21

    The sign up button doesn't seem to work for me…

  • ozbmm on 10/04/2024 - 12:26

    I didn’t see the prepaid card offer being mentioned and there was nowhere to put in the promo code. What have I done wrong?

  • souths123 on 10/04/2024 - 13:58

    I think they have withdrawn this offer early

  • 88mph on 18/04/2024 - 22:56

    This appears to be a scam. I've been emailing them for about a month to and fro, TLDR: email received 1 month ago, form filled immediately, but no SMS received with gift card to-date.

    Just excuses, replies take about 3 to 4 days.

    Lodging a EWOV case.

    • Bankster on 23/04/2024 - 09:51

      In my case, It took a few weeks to receive a SMS (with instructions to redeem a gift card). I had been chasing them back and forth.

  • bob19 on 01/06/2024 - 02:33
    +1

    Current offer: You get $200 sign up for electricity + $100 Digital Mastercard

  • eman resu on 03/06/2024 - 13:42

    I wasn't able to sign up as the site wasn't going past the second page so I gave up. Today I got an email from AGL Saying the following:

    Hi there,
    Left something in your cart?

    Switching to AGL is simple. Finish signing up online, and we’ll let your current provider know you’re leaving.

    Plus, complete your sign up online in the next 48 hours and remain on your chosen plan for 30 days and you'll be eligible to get a $40 Digital Prepaid Mastercard®*. If you’ve already signed up, please disregard this email.

    Does this meail I will get $200 credit + $100 Digital Card + $40 Digital card?

  • nosrad on 13/06/2024 - 22:52

    Does this apply to gas only? Or do I have to switch both electricity and gas to get this offer?

  • gaosong2101 on 23/06/2024 - 00:09

    This is getting ridiculous for me now. I still haven't received the SMS from them after more than a month of clicking the link in the email

    Have been emailing them multiple times to chase up, and funny enough, they don't respond to my emails unless I mention EWON in my emails

    I guess I'll just raise a formal complaint to EWON then

    • upliftcontrol on 27/07/2024 - 12:35

      Did you ever get a resolution? I've been chasing them up since 03/06/24 and nothing so far. They keep escalating to other people who just ask for all the same details each time.

      • gaosong2101 on 27/07/2024 - 19:14

        I emailed them telling them if I don't get it by X days, I'll raise a complaint to EWON

        I emailed them on Saturday and got the gift card on Tuesday morning

    • orangeblossom on 07/08/2024 - 13:29

      I'm in the same situation. I've been following up multiple times since June 30 for my prepaid Mastercard and was just told to wait another two business days. It's really frustrating. I haven't received my first bill yet, and I'm planning to switch from AGL. Do you know if I'll still get the $200 credit on my final bill?

      I'm moving to Momentum Energy, which offers a $200 welcome credit. Momentum said the credit will be applied to my first bill but not the final one. So, I need to stay with them until my first bill is issued to get the $200 credit.

      • drongodave on 07/08/2024 - 16:15

        Same situation here too. I've written countless emails to follow this up, and was told this had been 'escalated' over 3 weeks ago.
        They are no longer responding to my follow up emails.
        This is disgraceful behaviour from such a large company. It also blackens Westpac's credibility for being associated with this offer.
        I'm in the process of raising a formal complaint with EWON. Did anyone have any success from this course of action?

        Sorry, OP. I just negged the post hoping that it would trigger people to take note of the comments before signing up with AGL.

  • saminn on 23/08/2024 - 15:00

    Anybody had luck in getting the claim email (Not the actual GC) , been waiting for a month now . Raised a complaint and they initially said 2 business days and now are saying 15 business days . Not hopeful that I will have something after this. Customer care is next to useless.

  • Kb7508 on 23/08/2024 - 16:52
    +1

    I signed up over the phone for the Westpac deal in mid June in SA (not a westpac customer!) After 30 days signed up I got on online chat and they said it would come “soon” (I was keen to get churning again as burned through the $200 welcome credit in that 30 days) many emails and then I emailed the complaints department. They called me back
    And said they would action it (had to be cleared by the “gift card department” first). 3 calls to the complaints line and they finally sent Digital Credit card link by sms. This was the number they gave me eventually to follow up 1800 775 329. Good luck people, persistence will get you there.

  • saminn on 31/08/2024 - 14:39
    +1

    Finally got the card next day after threatening them that I will go to EWON.Signed up online in july first week , waited till August first week and started follow up as I never received an sms/email regarding the plan etc I signed up for. Called 131245 them and asked them to confirm if I really signed up for Westpac plan, told them the that I didn't receive the email to redeem , they initially denied to transfer to complaints team and upon insisting got transfer to Complaints team as mentioned by other ozbargainer's I got transferred. They raised complaint to the giftcards team and said someone will reach out in 48 buss hours. After 96 buss hours called them again and was told to wait for 2 weeks as they need to go email by email to confirm that they sent the email. Didn't hear anything until 2 weeks. I sent an email to [email protected] explaining that I was following up for more than 3 weeks and mentioned will formally complain to EWOQ and got the steps to redeem card next day. As mentioned by other members its painful to deal specially two level of call centre teams to raise a complaint (third level) and repeating again and again. Seems you have to call them to get the complaint raised as just emails wouldn't work.

  • AndyRates on 11/09/2024 - 16:17

    Its been over one month and haven't received the $100 MasterCard. How to dispute or get it fast?

    • Smallman on 02/10/2024 - 20:26

      Same boat, I am chasing the card now ,signed up 3 months ago

    • SmiTTy on 18/10/2024 - 17:20

      I called up (third time) to follow up just now as per many others. The agents from first 2 calls basically kept saying "followed up, need to wait bit longer"

      On my third call, i mentioned im about to lodge a complaint with EWON (I dont know if this had any impact) . She went and spoke to a few people and i believe she came to the same conclusion that there wasnt anythign she could do apart from re-escalate this but she appreciated the situation I was in (ie she agreed it was ridiculous that i've waited 3 months and called it an embarassment). She then offered me a $100 credit off my electricity bill which I was happy with. I don't know if that closes the dispute (ie now they've applied $100 credit, will they not send me a GC?). In any case, i might send a final follow up email and if i dont get it, then i dont get it (since they've applied a $100 credit to my statement …. time to church to the next provider i suppose!)

    • SmiTTy on 22/10/2024 - 17:35

      Okay so I emailed the email address above ([email protected]) and someone responded pretty quick . Within 48 hours I received my giftcard so i'd suggest emailing that if you havent already.

      • Noppy on 16/12/2024 - 11:41

        Admin support is closed and this mailbox is no longer monitored.

        For all enquiries including flybys incentives and accounts enquiries, please visit https://www.agl.com.au/help-support; or call 131 245 to speak to an energy expert.

  • Noppy on 17/12/2024 - 13:32

    Followed up for my card yesterday, they took my number, said they have a team looking after this as it has been an issue. I'm not expecting much to happen before Christmas now.

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