Sliding Door Touching The Bottom Track Cover Rental Property

Hi, I need your advice. I am leasing an unit in NSW and one of the sliding door is touching the bottom track cover clip( I am unsure what's it's called and I've attached a photo) and scrapping the bottom of the door.
I am not sure what are my options regarding this issue and what can I do to fix this.

https://drive.google.com/file/d/11krOhjbiGnbOsVA1NLpAZruzST_…
Photo of the door damage

Edit- thank you for your comments and I have noticed it might be because of moisture and the paints are off in the places that the door guide isn't touching.

[2nd pic] (https://drive.google.com/file/d/12e1tZbaM8fVI9MprYs4TAZTTIj8…)

Furthermore, I have checked the initial agreement photos taken from the agent before signing the lease and there is a pic showing the door and there's already a bump/ moisture affected part [ pic ] (https://drive.google.com/file/d/12Xo4pRzzP_3Z_syXCqRWlIcWhUF…)

[Current photo] (https://drive.google.com/file/d/12dsmKiya5EJLmYNULUA-RlXOEjE…)

Comments

  • +1

    If you are leasing then get on to the landlord or their agent to fix the issue it’s not your problem.

    • And risk rent being raised in retaliation? Could cost OP thousands…

  • +1

    Ring the real estate/landlord and get them to fix it

    • -3

      Why does it need to be fixed?

      • +1

        sliding door is fixed?

        • -1

          Why does it need to be fixed?

          It still works, it's just scraping a bit against the track… Big deal…….

      • +2

        Because the landlord may pursue the tenant for causing damage if there was an unreported issue. If the tenant reports it, they then shouldn't be help accountable if the landlord ops not to fix it and further damage is caused.

        That being said, it looks like it has been scraping for a while already and if it wasn't like that when the tenant moved in, they might already be up for repairs. Continuing to use something that isn't working properly causing further damage is negligent.

        • -2

          Because the landlord may pursue the tenant for causing damage if there was an unreported issue.

          So report it then.

          It still doesn't need fixing.

  • -3

    I am not sure what are my options regarding this issue

    Another option is to do nothing…

    Not your problem.

  • +2

    Document and report it. Have something in writing from them acknowledging their awareness of the situation and that you didn't damage it.
    That way you won't be on the hook for repairs.

  • +1

    You might be able to adjust the guide, but its still going to continue to get worse over time. Advise the agent of your concern in writong.

  • +1

    Has the door been affected by moisture? Laundry or bathroom door?
    The bottom section above the scrapped part looks like it's either swollen or had a previous repair.

    • I was not thinking straight and now I've checked it and pretty sure it was because of moisture. It's a bathroom (ensuite) door.

  • +1

    Soft wood cheap door, aluminium guide with square edge, bound to happen at some point. Crap combination. Door needed plastic protective strip along the bottom, guide could have been plastic, square leading edge on guide filed round. Guide may have been plastic in the past and broke. Either way not your problem. Photograph it and report to agent, tell them its wearing and will just get worse with use.

  • -3

    Can’t wait for the inevitable landlord post about how this has ruined their rental property and will cost them thousands because they got their sister’s husband’s nephew, who is a plumber, to quote on it and how they don’t deserve this because they are just a poor couple trying to look after their 8 house portfolio and don’t need this because of rising mortgage costs and how they shouldn’t have to pay for it, because the government says that the average person only opens doors once a day and this tenant has been opening this door at least 3 times a day… oh and that all tenants are scum, they just go to a house, ruin it, and then move on…

    Ring your REA, let them know that the sliding door appears to be being damaged by the door guide… then wait for them to try and blame you and slap you with a bill to repair it because you should have told them earlier and for the quote to repair to be unreasonable because they got some dodgy dude they use for all their quotes.

    • +1

      Ring your REA, let them know that the sliding door appears to be being damaged by the door guide… then wait for them to try and blame you and slap you with a bill to repair

      If you ring, you have to follow up with email or other written evidence so they can't say you didn't warn them.

  • +2

    Document and report. Looks like water has damaged the door and it has swollen. The door is sitting too low on its top runners. Also the guide is misaligned.
    Could be water damage from a previous situation or some one wet mopping with too much water.
    Ultimate cause likely to be that the door is sitting too low.
    If you can see an adjustment screw or similar at the top AND you are very sure that you can at least adjust the guides higher - you may offer to do this when you report the issue.

    • +2

      Thank your for the response, I've edited my post and added few more photos. And looks like it's definately because of moisture. And seems like before we moved in there was a bit of damage and recorded in one of the photos from my REA.

  • The door is the type that has rollers on a bracket fixed to the top of the door, the rollers roll along a track mounted above & fixed to the wall most likely behind a pelmet. The roller brackets can be adjusted by moving them up or down, in this case up. It can be tricky best not to attempt it yourself that way you can't be blamed if you make it worse. Owners responsibility, report it without delay.

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