Cancel SQ Flight Using Redeemed Points

Sailormoon on 10/02/2024 - 13:20

Hi OzBargainers,

My friend has redeemed a flight using krisflyer points. He needs to cancel his flight due to compassionate grounds. Has anyone ever cancel redeemed flights and able to share their experiences?

Thanks

Travel Airfare Frequent Flyer KrisFlyer Miles Reward Points

Comments

  • Stewardo on 10/02/2024 - 13:44
    +2

    I think it’s a $75 usd fee per person per flight. Then they cancel your ticket and give you your points back.
    Best to call and ask Singapore airlines what the options are.

    • theHMASfriendship on 10/02/2024 - 14:26
      +3

      Why do that when you can skip the middle man and get the answer straight from the source… the forums section of Australia’s foremost bargains sharing online community.

      • dts2956m on 10/02/2024 - 14:53
        +1

        yeah what does the OP think this is? Whirlpool???

  • dts2956m on 10/02/2024 - 14:52
    +2

    Going through same right now. SQ asked for a medical certificate and they have been fantastic.

    As socks said, call them. They actually answer their customer service calls within 60 seconds

  • Drakesy on 10/02/2024 - 16:58

    What do the T's & C's say, its dependent on the fare type.

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