Adobe Creative Cloud All Apps Subscription Deal via Lebanon - Change in Price

pepsicles on 07/02/2024 - 08:08
Last edited 07/02/2024 - 09:46 by 1 other user

Has anyone had their subscription from this dea change in price after Adobe determined their primary country of usage was actually Australia not Lebanon?

Just received an email saying they determined my primary country of usage was Australia not Lebanon and they want to change my price to the Australian subscription price. Not sure how they determined my primary country of usage unless they're recording my IP address or other geographical information at usage.

Wonder what this means for this Geopricing loophole with Adobe.

Related Stores

Adobe

• 1
• 2

• • 

    spackbace on 27/05/2024 - 11:02

    Yep got the dreaded email over the weekend :(

• 

  ferous on 29/05/2024 - 21:48

  Me too

  We hope you are enjoying Creative Cloud. We want to share an important update about your subscription price.

  The price of Creative Cloud All Apps 100GB is increasing, changing from US $659.88/year to US $659.88/year (inclusive of applicable taxes/VAT/GST) on your next renewal date.

• 

  onin111 on 02/06/2024 - 18:21

  So got the email:
  The price of Creative Cloud All Apps for students and teachers is changing to US $419.88/year (including applicable Tax/VAT), which will take effect on your next renewal date. This price continues to reflect an over 35% discount on the Creative Cloud All Apps plan.

  But in my account :
  Subscription Yearly, billed upfront LL 623,760/yr, which is about AUD10 (I'm guessing LL as LBP)

  Can anyone confirm if they were billed USD419.88 or AUD10?

  I'm using CBA debit card from last year's payment

  • 

    MBix on 05/06/2024 - 17:25

    I've got mine linked to my Revolut with juuuuust enough to cover the LL 980,400/yr it reckons is being charged despite receiving the email saying it's going up to US $659.88. Should be fun!

  • 

    Adamiam on 24/06/2024 - 12:37

    +1

    So my account was still saying the same low renewal fee, I took a screenshot but then when it rolled around I was charged the larger USD price.

    I am now trying to get them to cancel it and refund but they're being painful about it, as they say the 14 day refund policy is only on the initial purchase a year ago. You have to go through live chat to sort the refund and so I recommend cancelling before your renewal to avoid this process.

    • • 

        MBix on 26/06/2024 - 22:01

        Yeh I ended up cancelling too when it changed to the higher USD price, have the cancellation email and all and they're still trying lol

• 

  blindferret on 25/06/2024 - 06:38

  Same experience here.

  even though i cancelled and got a cancellation confirmation

  so they are saying they are still trying to debit my card

  I used a prepaid Mastercatd and the balance is long since gone,

• 

  ferous on 27/06/2024 - 02:56

  So I just got onto support and got them to remove the cards listed on the account as I initially used my main cc when I signed up then changed it to revolt.

  To my surprise, it was still saved

• 1
• 2