Cannot Purchase Anything on Telstra Plus Rewards

I'm trying to use some points that will expire in a month. I am logged into the Telstra Rewards store (business account), however all product pages have only the "Checkout" button. No way to add something to a basket, no "Buy" button. Clicking the Checkout button does nothing.

I've disabled ad blockers etc.

Can someone with a Telstra account try to log in and see if it's possible to buy anything?

Thanks

Related Stores

Telstra
Telstra

Comments

  • +2

    @easternculture - you still with Telstra?

    • +1

      Nothing hard about live chat. Have you got the app ?

      • -1

        Me? I don't. It's my mother-in-law's account. I can install the app on her phone and try that. Thanks for the suggestion, I did not even know there's an app.

      • +1

        I am not the OP but a great idea. Have an awesome evening.

    • +3

      Def something going on with the account. I press checkout and sale proceeds

      • Thanks for checking! We'll contact them in the morning then

  • -1

    I got a spam message like it, tried to order a small item and the bank contacted me that scammers were trying to charge me something like 600 odd Euros.

    • Yikes! Luckily this wasn't a spam email. Logged in via Telstra website

  • It is possible to visit a Telstra branch and redeem points that way. I had a different issue a while back where I could add items to my basket but the checkout process always failed… I was able to collect the item in-store instead.

    • That's good to know. I will instruct my mother-in-law to do the same

Login or Join to leave a comment