G’day peeps, wondering what everyone’s point of view on this situation is.
We are redoing our bedroom flooring by removing the old carpet and then laying down tiles. I have engaged a registered tiler who has been on site to measure and discuss what needs to be done. He has provided a quote via text message, which I accept is not really good practice. An official quote with company name and ABN and QBCC licence number would be better. Anyways he quoted $55 per m2 to lay tiles.
He has done 1 bedroom so far and invoiced me accordingly. However the invoice added 10% GST. I run a landscaping business myself and when I quote a client or mention any amount it is always inclusive of GST, this prevents “bill shock” and the client is then well aware of total cost to them and this prevents silly disputes. So I am a bit gripey due to fact that he is trying to “milk it”. From my perspective the $55 per m2 is the total cost. Otherwise he needed to be clear on the fact that the quoted price is exclusive of GST.
Am I wrong or should I argue this discrepancy with him?
Well too late now if he's already done the job. For future quotes just ask him before approval if it includes GST. I would have assumed the $55 was total cost as well. :)