ShoppingSquare.com.au (ApusAuction) Dont send items

mp3police on 17/10/2012 - 00:42

Bought a microSD card from them over a month ago after numerous emails asking where the item is they reply to me with this.

We found that you have opened a PayPal dispute against us without communicating your concerns with us. Please be advised your order was dispatched on 12/09/2012. Kindly confirm the delivery address so we can follow up for you on this matter. Meanwhile we humbly request you to kindly close the PayPal dispute at your earliest. We will be grateful to you.

its now been another month and yet still no item

General Discussion

Related Stores

Shopping Square
Shopping Square

Comments

  • wolffram on 17/10/2012 - 07:09
    +3

    In my experience Shopping square are extremely slow with postage. I waited weeks for my SD card, but it did eventually turn up. Some batteries I ordered took at least 6 weeks to arrive also. They do deliver, but buy elsewhere if you want items in a reasonable time frame.

    • ESEMCE on 17/10/2012 - 08:56
      +1

      Really?
      For the price they charge for delivery I'd expect Danilochan to grab the item out of the warehouse, helicopter to the airport, charter a Private jet fly to your city, hire a Limousine and deliver it by hand on the same day you process payment!
      It's not like they're charging bargain basement Shipping rates!

  • c64 on 17/10/2012 - 13:44
    +1

    i wouldn't close the dispute until you actually receive the items

    payments by credit card do have some advantages over paypal. you can do a chargeback for up to six months in certain circumstances.

    • ESEMCE on 17/10/2012 - 15:00

      Agreed… you don't want to lose that protection.
      12 September is over a month ago now, so clearly it's been lost in the post.
      Confirm your address and let them know that you will close the dispute when a replacement item arrives.

      • mp3police on 17/10/2012 - 15:29

        i made a dispute 2 weeks ago and they said they sent another item

    • mp3police on 17/10/2012 - 15:29

      i upped it up to a claim and they are trying to email me waivers

  • Geewhizz on 18/10/2012 - 07:49

    Yes, please don't close the dispute before you've received the item. You only get one crack at it.

  • dealhunting007 on 27/10/2012 - 11:14

    Hi All,

    I logged case with Fair Trade NSW and SS told them that they are refunding my money, ETA given was 5-8 days its been way more than that and they keep closing my ticket without answering. FTNSW is investigating and i am going to launch complaint with Consumer and trade tribunal now.

    I would suggest that all people like me who are effected should raise case with Fair Trade and combine all logged case so we have a solid case against this seller who are scamming buyers and ripping money. I am sure every single one of us work hard to earn every cent.

    Thanks

    • Associatedss support @ Shopping Square on 21/11/2012 - 17:36

      Hi walk4hell,

      We are now have this account representing to our support team on ozbargain.

      Please message us your order number so that we can follow up for you. I will try to do whatever I can to sort it out everything for you. We do apologize for any inconvenience that may have caused you.

  • Associatedss support @ Shopping Square on 21/11/2012 - 17:41

    Hi mp3police,

    I do apologize for the bad experience that our team have brought to you. May I have a bit more information about your order. I will for sure sort it out for you.

  • tonyjzx on 22/11/2012 - 20:53

    i bought from them in the past

    they sent it in an untracked envelope

    so if they lose it, its your loss

    beware

Login or Join to leave a comment
Login Join