Hi all, I just bought an iPhone yesterday using TCN Gift cards from JB Hi-Fi and was planning to go for TRS this weekend.
But noticed that as per TRS website, it is mentioned that the receipt should have my name or passport number on it if it is $1000+. I called the JB Hi-Fi store back to ask if I can get my name on the receipt or invoice but they said due to privacy reasons they don't put names on the receipts and can't help me with that.
I had a chat with TRS customer care and they mentioned that you will have to explain this at the airport and then agent will decide whether to process it or not.
So now I am confused and wanted to check should I take the risk at the airport? Or if I can refund the phone for JB Hi-Fi credit and order it online for click and collect? Please note: I used 20+ TCN gift cards and the seller at JB disposed them to recycle.
Any advise or suggestion would be appreciated.
Thanks
UPDATE: Went in-store and they refunded and sold the product and issued a new receipt with my details added in the comments on the receipt.
That's just bullshit. lol
Sales of $1,000 or more
Tax invoices for sales of $1,000 or more also need to show the buyer's identity or ABN.
(https://www.ato.gov.au/businesses-and-organisations/gst-exci…)