My Samsung Care + subscription ends next month and I was thinking of getting a refurb since my s21+ battery is pretty poor (60% at noon with casual browsing and listening to music).
Looking at the T&C's, it states they will only replace your phone with the same model - or if not available, an alternative model. In my case, according to a Samsung rep I spoke to, it would either be a S22 or a s21U (which is what I want for the sweet zoom lens).
With the said, I am curious to see if anyone has had an "upgrade" by lodging a Samsung Care + swap?
I thought it would be a waste for me to not use the swap option before it ends and am not too bothered to get another S21+ if it means I can have a better battery again but an upgrade for $150 would be sweet!
It'll depend on stock. But asurion in au is not as generous as usa. A lot of forums are usa based.
More than likely, most people will receive a refurb same phone. Even if it's an older phone.