I get the "something went wrong" error when trying to purchase sim cards on Boost, including those in the present ShopBack and Cashrewards deals.
I tried both on phone and PC, still getting the error. What can I do?
Called Boost Mobile support and they haven't helped. Just said to use someone else's details.
Edit: now resolved! Thanks.
Not going to be practical. Not going into the specifics.
You have been tagged by their fraud AI as a professional. Welcome to OzBargain
Please elaborate. 😂ðŸ˜
Use different email, payment card and small error manually adding your address, roadd, sttreet
Tried a different email, address is correct (confirmed this). Also tried a different payment card.
Enter your address manually WITH a small error.
I see, will give it a try. Thanks
@Aidan9800: Got same problem as you but I just did one paying attention to what I did different.
Email different, payment card different and shipping address different, everything else I kept the same and it went through.
So a mix of those 3, or all 3, should get you through.
Legend!
This worked, thanks so much. :)
Tried different name, email, phone num, card, wrong spelling on road and even on my street name and still did not work :(
Try adding something random to the business name section.
How many have you already purchased & activated?
That’s classified
None
Called Boost Mobile support and they haven't helped. Just said to use someone else's details.
Someone has used your ID to order it so that you use another person's.
Digested?
How was it resolved ? It took a whole 3.5 hours.
Still an issue?
I tried to buy a SIM using Boost app / mobile website and it keeps saying "something went wrong". Tried on my laptop and their full website doesn't even let you enter credit card fields, like the website's broken.
I had this issue yesterday too… still ongoing!?
So just use someone else's details.