Moved to Forum: Original Link
Saw this online this morning:
Seabird fisherman- 12 is a highly versatile kayak for fishing including casting, photography, hunting, driving and other activities that may benefit from very stable catamaran hull.
Features
Seabird power pedal XP sprayskirt system
Catamaran hull
Comfort handles
Comfort seat
Was $1099 now $23.98
Pricing Error?
Couldn't even get past the billing page.
Must include the cost of someone actually rowing it to you.
Nice find, though I have to ask what are you doing up at this hour looking at kayaks? I tried buying three for what it's worth but yeah couldn't past billing page as they couldn't calculate the shipping.
This'll probably be a pricing error.
Just browsing through the store thanks to a email they sent. Lots of other price errors to, where products WERE $9.95, now $39.95. Lol.
Great deal, just scored myself the Exhilarator Kayak for $23.98 plus $109.92 delivery. Thanks for this awesome find KIwipride
how did you checkout ??
can't checkout
Damn that's some silly mistakes grabs the popcorn
Inflatable boat. Was $1799 now $23.98
http://www.anaconda.com.au/Product/Water/Kayaking/Kayaks-and…
Just bought two-see how we go :-)
How much was the shipping for two?
cost me $299.56 for two in total include item & shipping
$315.95 including two boats ;-)
youre dreaming if you think this will be honored, all kayaks are priced at this. obviously an error; not worth the pain of chasing a refund
I just ordered an inflatable.
Postage makes the deal relatively expensive.
Someone should try and price match in store. :)
They're onto it. Get an error message now.
Managed to place an order. Lets see how this goes.
If it's clearly an error (which it is) you have no right to expect anything.
Aww they are all gone now.
ERRORS now
Just purchased the inflatable boat, nice.
How much postage for inflatable?
Postage was $135.28 for within Sydney.
Best of luck.
This is a dream.
Wake up.
Looks like 40% off all kayaks though: http://www.anaconda.com.au/About-Us/Massive-Markdowns
I wouldn't be an ozbargainer if I didn't at least give it a crack :)
Got Ozbargained. and no stock left… :(
WoOoHOOOO! just recieved item shipped email!!!
Jkz… hhehe
Somebody (in their IT department)
Didn't have to cut him off
Somebody
Somebody that they used to know…
Alright, got myself an Inflatable Rubber Boat 2.7 M, let's see how it goes.
Ordered the inflatable boat. See how it goes. Postage was $135.28 for within Sydney.
Can anyone grab one for me? i've got some kayaking to do… damn page won't load
I've no idea why i bought an Inflatable Rubber Boat… Bought it but no idea what's it for = =
I think people use them for special hugs (??!?)
i cant access the page… trying for 20min now
Definitely pricing error
Website down for me.
scab ?
IT guy has caught on…looks like things are getting fixed…
there's no way they'll honour any orders at this price
Just bought inflatable, got an invoice and everything, I hope they honour it cause they have taken my money too
Website is down now it says
Greedy *&^%'s
now saying all $23.98 out of stock… looks like i'm up sh*t creek without a paddle OR a kayak!
I missed the deal too, payment page didnt proceed.
Just got two tequila kayaks $180 including postage …. thanks we will see if we get them
damn! missed it :(
/Website redirect applied.
website redirected now :)
Bought two items.
Got receipts for both.
Called Anaconda store.
Staff said it was a pricing error and all customers who purchased would be telephoned to say Anaconda would not be honouring the offer.
Are there any legal experts who can advise on how I can enforce what is a clear contract of sale?
Welcome any advice on same.
"Welcome any advice on same."
Get a life, mate.
If it was a genuine mistake, typographical error or they received wrong information from a supplier they can cancel the sale and credit the charge back to your credit card.
Perhaps try this 'legal expert' for more advice - http://www.bettercallsaul.com/
more likely someone f'd up, i mean multiple products and multiple price points all coming down to the same 23.98? you cant do that many typo's and not think hmmm this seems wrong, meanwhile other kayaks where only reduced a couple of hundred of dollars
Lol. Love the BB Referance!
I lol'd @ hello007 asking for expert legal advice on ozbargain
Hehe. Saul.
Oh what youre going to take them to court over something that you knew was MOST LIKELY a pricing error?. Makes me a bit sick.
How would these kayaks get delivered? Courier?
By boat.
lawl
I take it that if they charge your credit card, then that is a binding legal transaction. If they have not, then the transaction has not been completed and they can cancel. My 2c, I am no legal expert tho.
No. Many people have had this opinion during previous sales and it has not changed reality. The difference between a system automatically processing a transaction and a person needing to do it manually is that your credit card details are not exposed to any people and you are more likely to have your order progress quickly. It is there for your security and convenience, not to be an automated contract maker.
So when is an online purchase considered to be completed contract then?
I'm no legal expert but here goes:
Under contract law there are three kinds of mistakes: unilateral mistakes, mutual mistakes and common mistakes. To me this a fairly obvious case of the a unilateral mistake where the seller is believes their advertisement to be correct, hence including it on their webpage. However when a contract is formed, it must have mutual assent by both parties. Objectively speaking here any reasonable person will understand that this is a mistake by the seller, so if contested in court this contract is highly likely to be voided as mutual assent (common understanding) has not been reached.
I'm not disagreeing, just curious - at what point in a normal online sale (when there is no mistake) is the contract considered accepted by both parties? Does it involve confirmation or invoice from the seller?
Not trying to stir the pot here, genuinely curious.
I think it's really quite simple - there will be a contractual term on their website somewhere (that you probably agreed to, without knowing it) to deal with these kinds of situations that will enable them to get out of it.
EDIT: having said that, i can't find it in the T&C's.
Hehe, too bad I'm looking for a Hobie peddle kayak instead!
IS it me, or is their website down?
I get a banner saying the new website is coming soon.
It wont be honoured and the kayaks sold at Anaconda are really pretty bad, poor construction and materials.
Moved to forum, should have been deleted you people make me sick.
Who in perticular?
Just got back from anaconda at Ashmore. The place is a mess. Prices are not matching up to stock on the shelves.
Tactical gear for 60% off though was awesome!
website back up (except home page) Prices fixed. see: http://www.anaconda.com.au/Product-Listing/Water/Kayaking
So the ones people bought are no longer for sale. Maybe they will honour those sales.
Dream on dreamers
got a call they will be refunding the money and giving $25 voucher… strange how they know how to refund back into my account without me giving them the details. It means they are breaking credit card policy of storing credit card details….
Wot? Which policy is this? - if there is one, i'd say it talks about storage in the longer term, rather than within hours of the transaction, but i could be wrong (happens, sometimes).
So you're saying you're $25 ahead? Should have ordered a kayak myself…
Yes… it is called PCI, all merchants who use credit card transactions must abide by. If not they will lose their merchant credit card facilities…
This says:
I'd say there's more than enough wriggle room for Anaconda to store credit card details at least in the short term until they are sure the transaction is complete & legitimate. "Business … purposes" is pretty wide in scope.
There is certainly no requirement to permanently delete credit card details the moment an electronic transaction is complete.
Thanks for pointing out the PCI stuff out - wasn't aware of it.
They are permitted to store some details, but not completely everything to complete a transaction, ie cvv… and they must be stored separately in such a way so that if their systems are compromised there will be no mass leakage of customer information with credit card details. The fact that they can refund so easily like this means they are retaining cvv. This would raise questions about their IT security and compliance to regulatory controls.
I thought they only needed the credit card number alone to execute a refund?
Don't really know - i don't have any special expertise here…
So you are $25 ahead, yes?
The fact that they can refund so easily like this means they are retaining cvv.
Can you provide proof of this statement, or is that your opinion?
How can it be anything but my opinion unless I can see their systems… But like I said earlier, if they do not store full details of the credit card, how else can they proceed with transactions… The cvv was designed with this exactly in mind. Credit card details are not suppose to be stored together so that someone can not just go and grab all the details and create as many credit cards as they want.
I have paid bills by credit card over the phone to an automated system without providing the cvv. All I'm saying is you have stated that they are doing something wrong, but you don't know that as a fact.
As a merchant myself all you do is login and click on refund. I don't see any credit cards details. Ever. Www.eway.com.au. the actual store does not store your credit.info. it is held by companies like eway. When you login all you see is the persons name order ref. And amount paid.
Damn! I want a piece of that!
I'm happy with the voucher, couldn't have expected anything more than getting my money back seeing that it was clearly an error. But it sucks so much that I got comfortable about having a inflatable boat that I want one now…..
Three cheers for Anaconda's customer service. (I got $25 voucher too)
Anyone want to share the $25 love? For the OP?
$25 voucher for me also : )
Ok, what decent items can we pick up for around $25?
Nothing. That place is a rip off store.
y not 250
So what happens now ??
Anaconda do not have to sell the kayaks because of the mistake in advertising,
voided as mutual assent (common understanding) has not been reached
BUT then advertised again for $23.98 The next day Friday 5th
They are stating it wasnt their fault
well guess what "Mutual Assent" was assesed and passed then they advertised and sold kayaks again so that then becomes a legal sale
OR
as the ACC and All States Fair Trading dept call
Price Baiting
WILL be interesting to see what they will say about Fridays SALES as these are legal sales.
Got my $25 gift voucher yesterday. I've picked out what I'll get with it.
Delivery Cost to Hobart $648.39, They must be rowing it.