What Would You Do if a Store Reduces Price 2 Days Later?

archieduh on 25/10/2023 - 13:16
Last edited 25/10/2023 - 13:47

So I purchased an item for over $1000.
2 days later the store has advertised an online discount of $50 on items over $1000.
The item I have is completely boxed and in original packaging.
So I can effectivaly return the item and then place a new order with the discount and collect it.
Now I am too embarrased to do it at the same store, so if i do do it, i would place the new order at another location.
Which means I drive and burn at least $10 in petrol.
Instead of all this hassle, I would be happy if I explain this to the store manager and they simply give me a $50 discount coupon for say a $300 purchase.
But I feel I may get more pushback from the store and it may just be more convenient to return and place a new order.
What would you do in this case?

If you'd let it be. Interested to know where do you draw the line, what amount is worth it? If the new discount promo was $100, would you for a $90 profit?

Poll Options

  • 26
    Return the item, and then place an order online.
  • 12
    Call/discuss with the store to give you a giftcard.
  • 102
    Let it be, its just $40-50 on a $1000 purchase.
General Discussion

Comments

  • Jimothy Wongingtons on 25/10/2023 - 13:19
    +6

    Which means I drive and burn at least $10 in petrol.

    and your actual time for a round trip, and time returning the 1st item… which surely is at least worth at least $30 or more?

    ps, if the store is JB, they have a Two Week Price Guarantee policy (at least they did still earlier this year).

    • archieduh on 25/10/2023 - 13:22
      +2

      :( how do i put a price on it? I have struggled to put a label on my time.
      In my head, if I can watch a 2hr movie on Netflix on a Saturday, I can instead do this and earn myself $30.

      • Jimothy Wongingtons on 25/10/2023 - 13:32
        +5

        id rather just watch the 2 hour netflix movie but thats up to you.

        • archieduh on 25/10/2023 - 13:33

          Thanks. The reason I posted is, I myself feel my bargain hunting is becoming too penny wise poung foolish. But struggling to self regulate.

          • SlickMick on 26/10/2023 - 10:47

            @archieduh: I'm surprised so many people are voting "let it go", but I did too. I thought I was getting old and just don't care anymore, but maybe it just isn't worth it.

            • Ultimate Gattai on 31/10/2023 - 03:07

              @SlickMick: I think it's weighing up the cost and time it takes to get that $30 back, personally I don't think it's worth the effort for such a small one off amount.

      • fantombloo on 25/10/2023 - 13:32
        +1

        :( how do i put a price on it? I have struggled to put a label on my time.

        The fact we are here shows that none of us really know how to do this.

        • archieduh on 25/10/2023 - 13:33

          100%. I stayed off OzB for 2 months but couldn't help myself when Click Frenzy launched.

      • CheapskateQueen on 25/10/2023 - 22:14
        +1

        it's true. if it's time you'd spend doing shit all, then you might as well go return it.

        even though your logic is sound re "just give me a discount and save us all the hassles'" , they ain't gonna do it

        • archieduh on 25/10/2023 - 23:51

          Thanks.. i did call and they refused. So sleeping over it.

          • SlickMick on 26/10/2023 - 10:50
            +1

            @archieduh: Oh, that changes everything. Now I would order a new one and return the old while I pick up the new.

    • archieduh on 25/10/2023 - 13:26

      Thanks. So this store does have 14 day policy but the item price has not changed. Its just that there is a new Promo offer.
      You think if I call them up, they will try to work something out?

      • Jimothy Wongingtons on 25/10/2023 - 13:31
        +1

        you can try.
        they might offer to just do a refund and recharge?
        back when i was in retail thats what i would have done - just not worth the drama if customer arcs up and its good customer service ensuring possible future business.

    • coffeeinmyveins on 25/10/2023 - 23:24
      +2

      and your actual time for a round trip, and time returning the 1st item… which surely is at least worth at least $30 or more?

      Sir this is ozbargain. People here will spend hours of their life to save $5 on something and ride that high for a month

  • jugsy on 25/10/2023 - 13:38

    Check if the store has a policy, otherwise drop it

    • archieduh on 25/10/2023 - 13:40

      They do have a return policy for sure, I called them and they said will get a credit note (which I hope to discuss with them to provide an online giftcard option as I ordered online).

  • freefall101 on 25/10/2023 - 13:45
    +9

    Ring them up, tell them the price has dropped and ask for a credit/refund on the difference. If they say no, let it drop. If they say yes, cool.

    • archieduh on 25/10/2023 - 13:46

      Thanks. Its just that technically price hasnt dropped, they just have a new promo code. My gut feel says, no one will give credit for that :/

      • freefall101 on 25/10/2023 - 13:57
        +4

        Only one way to find out and it'll take 2 minutes.

        • archieduh on 25/10/2023 - 14:16
          +1

          You got me. Don't know why it's just hard to pick up the phone and talk.

          • Protractor on 25/10/2023 - 15:17
            -1

            @archieduh: You'd make a good leader in right wing politics.

          • freefall101 on 25/10/2023 - 17:39
            +1

            @archieduh: I work with people on the phones all day and it's a common occurrence that they'll have enough bad calls in a day that they don't want to pick it up again and they have to force themselves to do so.

            I reckon that happens to me as well, even though most calls are fine there's a level of apprehension about talking to a stranger because there's so many dicks in the world and a chance I'll genuinely feel worse off for having had a conversation.

            Anyway, completely baseless psychology aside, I feel you.

  • Sye on 25/10/2023 - 13:56

    What Would You Do if a Store Reduces Price 2 Days Later?

    I would go and find an online bargain forum and ask other users for their advice.

    • archieduh on 25/10/2023 - 14:42

      Yeah, did that already. And……

  • pharkurnell on 25/10/2023 - 14:40

    Wheres the 'get on with life' option in the poll?

    • archieduh on 25/10/2023 - 14:41
      +1

      Thats the 3rd option.

      • Protractor on 25/10/2023 - 15:15

        If it's an option, you should have taken it. Now the comments here will eat into your brain.And resurface now & then.

  • trapper on 25/10/2023 - 15:09
    +3

    It doesn't hurt to call and ask.

    • solidussnake on 25/10/2023 - 16:40

      It seems it does for the next generation.. they'd rather post a poll and waste even more time

    • archieduh on 25/10/2023 - 17:26

      Reply: "Sorry new transations only".

  • Protractor on 25/10/2023 - 15:13
    +1

    The thread and the subsequent knot in your guts over FOMO exemplifies how shallow humanity has become.

    • archieduh on 25/10/2023 - 20:18
      +2

      Thanks. It's not FOMO. The F is reality.
      More like Hurt of missing out

  • Sammy2000 on 25/10/2023 - 15:57
    +1

    I have tried asking once, they said no but less effort than a refund and repurchase on a small amount. Depends on how much your time and effort is worth to you.

  • Axelstrife on 25/10/2023 - 16:03
    +2

    Unless it's a store that does easy returns or refunds the price difference then just move on.

    I had to buy a new fridge on monday as mine died in the middle of the night and click frenzy happened the next day, it sucks but nothing you can do.

    • archieduh on 25/10/2023 - 16:45

      Thanks for sharing. Just asking - if it was your phone that you surely do not have an urgent need and can wait a week, still unpacked in the shopping back, and you know you can drive over the next few days to return & then repurchase. Would you do it?
      I know something large and urgent can not wait.

  • solidussnake on 25/10/2023 - 16:41
    +1

    I would be an adult and call the store…

    • archieduh on 25/10/2023 - 16:47

      I guess I have to take the plunge.

    • [Deactivated] on 25/10/2023 - 16:49
      +1

      An assistant should be tasked with this kind of adulting

    • archieduh on 25/10/2023 - 17:26

      Reply: "Sorry new transations only". :(

      • SlickMick on 26/10/2023 - 11:27
        +1

        They definitely want you to waste your time and theirs. Do it. :)

  • CurlCurl on 25/10/2023 - 17:08

    And if the price had gone up?

    • archieduh on 25/10/2023 - 17:27

      Then I would have been happy and not have posted anything.

      • Protractor on 25/10/2023 - 19:17

        But then the store manager would have posted here and asked us if they should ping you more$$.

        • archieduh on 26/10/2023 - 13:18

          Or not.. if they want me to be happy and shop more and put more profit in their pockets in the long run

  • kyle on 25/10/2023 - 17:14
    +1

    I never return items already received/shipped if not defective. Nothing to do with the dollar value (or drawing the line).

    • archieduh on 25/10/2023 - 17:29

      You're a great customer.

      So if you ordered a new phone for say $1400 and then next day its $1000, you would still not do it? $400 just to refuse delivery or take to the store?
      There has to be some dollar value, otherwise I guess I am just not built for it (or don't earn enough).

      • kyle on 25/10/2023 - 18:09
        +1

        No i don't do it because i would be happy with the price if i decide to pay for it

      • AustriaBargain on 25/10/2023 - 19:39
        +1

        If it's a big chain store then who are you hurting by returning it and buying again? $50 less profit for Gerry Harvey and his shareholders, who cares.

  • jv on 25/10/2023 - 21:20

    crickets

  • susannetsv on 26/10/2023 - 12:53
    +1

    I bought a camera for around $600 and a few days later the price dropped. I emailed JB Hifi and they refunded me the difference. Pays to ask. I asked hoping for a good outcome, but had they said too bad, I would have just forgotten about it.

    • archieduh on 26/10/2023 - 13:16

      My title isn't correct, the description has the detail.
      They created a sitewide promo.
      So it isn't that the price decreased but just that there is a promo.
      I called and they said that is for new transactions only.

  • AsukaST on 31/10/2023 - 10:54
    +1

    It depends on the store.
    Some store do have a price protection policy like JB or Officeworks.
    Some store like HN is just 💩.
    Some depends on the manager, like TGG, try to ask politely and it should be fine.

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