Who to Contact About An Undelivered Boost Mobile SIM Card?

Hi OzBargain.

I normally buy 4x SIMs per month for everyone in the fam member to use its free data due to the cashback rewards for each SIM.

I just noticed something different for my latest order. I ordered 6x SIMs, and only 5x SIMs were delivered. Have you guys experienced the same and how to track which order was and which was not delivered? Also do I need to contact Boost Mobile or Cashrewards for this matter?

Thanks.

Comments

  • +3

    Contact who you bought them from… is this really enough of a saving to justify the effort?

    • +1

      Resolved, thread closed.

    • -1

      Thanks, it's worth to ask if I have the same problem next time.

  • what is an "04 sim"?

    • I just mean I bought four sims

  • Does the profit on the 5 sims cover your loss on the 6th sim?

    • I only buy when the current sims expired. and this was $1.00 each cash back unfortunately :)

  • Try contacting Ozbargains, I here that will automatically fix all the issues ;)

    • thanks for taking time commenting:) Have a good day!

  • -1

    Telecommunications minister in Canberra.

    • That's a great idea! thanks for taking time commenting:) Have a good day!

  • +1

    I have had one got thrown into my neighbor's mail box, I thought it was lost so I contacted boost but they simply reply they have confirmed delivery and couldn't help me.

    I was going to bite the cost with no cashback, but luckily enough I have end up with cashback even though I didn't activate it in time, and my neighbor have finally checked his mailbox and given it back to me several weeks after (after 30 days of ordering).

    But this was April ish, and they probably stopped giving cashback without activation but who knows…

    • Thanks for sharing.

  • Call 911 and seek help. Call who you bought them from.

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