If you have an AppleCare+ monthly subscription that is paid via your Apple account balance, how long ago did you notice that it was no longer billing to your Apple balance?
I discovered the change a month ago and Apple told me it was the new policy for Australia, but I still can't see anyone else mentioning it on any other platform. I'm wondering now if the Apple CS rep has advised me incorrectly.
According to a recent report, Apple has stopped allowing users in Australia to pay for their AppleCare+ monthly subscription using their Apple balance¹. However, users can still use their credit or debit card to pay for the subscription.
I hope this helps. Let me know if you have any other questions.
Source: Conversation with Bing, 13/10/2023
(1) Use Account Balance to purchase AppleCare+ - Apple Community. https://discussions.apple.com/thread/253487943.
(2) Are You Eligible to Buy AppleCare+ After 60 Days? - Lifehacker Australia. https://www.lifehacker.com.au/2021/12/are-you-eligible-to-bu….
(3) Apple Expanding AppleCare+ Monthly Payments to Canada, Australia and …. https://www.macrumors.com/2020/07/15/apple-care-monthly-paym….
(4) Apple will now offer AppleCare+ monthly plans in Australia … - 9to5Mac. https://9to5mac.com/2020/07/15/apple-to-offer-applecare-mont….
(5) Cancel or change the payment method for your AppleCare plan – Apple …. https://support.apple.com/en-au/HT202704.
(6) undefined. https://support.apple.com/HT211187.
(7) undefined. https://support.apple.com/HT202704.