Does Removing Your Linked Westpac Card Void All Pending Cashback?

dogsryummy on 28/09/2023 - 23:06
Last edited 28/09/2023 - 23:07

ShopBack gives you a pretty terrifying warning when you try to remove a payment method from your account: "You'll no longer earn Cashback when you pay with this card, and any pending Cashback and progress towards loyalty rewards on this card will be lost."

My question is, has anyone removed a payment method before (card expired, cancelled etc.) and not had all pending transactions paid with that card completely voided? I'm especially paranoid as this is a Westpac card specifically and I've got a fair few Westpac bonuses still pending. Many thanks

General Discussion

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Comments

  • WoodYouLikeSomeCash on 28/09/2023 - 23:08
    +6

    If that’s what it says then that’s what it’ll do. What’s the question here?

    • dogsryummy on 28/09/2023 - 23:12
      -7

      I'm guessing you don't take outside food into the cinema because the rules say so?

      I'm asking for people's actual experiences because this rule doesn't make sense to me, the transactions have already happened so to cancel them all retrospectively just because you changed your card sounds a little extreme.

      • WoodYouLikeSomeCash on 29/09/2023 - 00:29

        because this rule doesn't make sense to me

        Not sure how it doesn’t make sense? It’s quite simple IMO.

        Either way, you should be contacting Shopback’s customer service team. OzBargain is not an at call customer service team OP.

      • avoidfullprice on 29/09/2023 - 06:13

        I'm guessing you don't take outside food into the cinema because the rules say so?

        First time i did it, they confiscated our food so we never done it again.

        maybe ask @gotyourback?

  • Tee Rex Arms on 28/09/2023 - 23:25

    Pending cashbacks will be lost. /thread

  • randomusername2017 on 28/09/2023 - 23:29
    +1

    TOFTT and report back.

  • dowhatuwant2 on 04/10/2023 - 10:43

    Do you lack reading comprehension or something? Why even ask this ffs.

  • FocusRider on 04/10/2023 - 10:51

    Try it and see what happens report back to us with your findings.

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