Mazda 3 Shipped and Received The Built Email Twice

L0neSe7en on 28/09/2023 - 12:04
Last edited 28/09/2023 - 18:24 by 1 other user

Hi,

I placed an order for a Mazda 3 (2024) in May and was told it would be delivered in mid-September.

Last week, I contacted the dealer as I expected the car to arrive, but they informed me that it was delayed until October 24th.

Today, I received another email stating that the Mazda3 has rolled off the production line.

Here is the timeline of emails I received:

• 22/06: Scheduled
• 03/07: Built: Your new Mazda 3 has just rolled off the production line
• 07/08: Shipped: Your new Mazda 3 is en route to Australia
• 28/09: Built: Your new Mazda 3 has just rolled off the production line (exactly the same as 03/07)

Is it possible that they delivered the car that was supposed to be given to me to someone else?
If that's the case, what can I do?
I paid a deposit of $2,000. The delivery date on the contract is listed as TBD.

---

Updated:

I contacted the dealer, they said:

It could be a system error, it has happened before. Your car was delayed at the port. There's no way we would have given the car to someone else. We know less information than you do, you should know more than me. Don't you have the engine number? Has this engine number changed?

There was no engine number in the emails I received. When I asked them for the ship's tracking number, they said they didn't have it.

• 

  Jimothy Wongingtons on 28/09/2023 - 12:08

  +2

  1. What did the dealer say

  2. contract is listed as TBD

  Can be whatever they like then?

  3.

  Is it possible that they delivered the car that was supposed to be given to me to someone else?

  Sure, this is the only reasonable explanation, sounds like you need to go down to the dealer and demand some answers.

  • 

    garetz on 28/09/2023 - 15:01

    TBD is not legally enforceable, you need to provide the item in the contract by a reasonable time frame.

    Otherwise they can just hold your deposit forever.

    Like putting eta or any non specific 3 letter term.

    • 

      spackbace on 28/09/2023 - 15:04

      Otherwise they can just hold your deposit forever.

      No they can't, conditions state if no delivery date is put in then the dealer has up to 3 months to supply the car

• 

  spackbace on 28/09/2023 - 12:10

  +1

  WhAt DiD tHe DeAlEr SaY wHeN yOu AsKeD tHeM?

  • 

    Protractor on 28/09/2023 - 12:24

    +3

    He said, "once upon a time there was forum where mysterious ppl posted mysterious fables".
    And at the end of the question rainbow lay a magical search engine that was like a repository of common wisdom. He cautioned that using it would turn the user to stone, (to match their existing wisdom library)

  • 

    djones145 on 28/09/2023 - 13:00

    post on ozbargain

    for real br0
    i looked at the mspaint he supplied

  • 

    DashCam AKA Rolts on 28/09/2023 - 14:15

    ThAnKs FoR aSkInG. cHeErS.

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  mrkorrupt on 28/09/2023 - 12:23

  +9

  you are getting two vehicles

  • 

    Protractor on 28/09/2023 - 12:25

    May as well get two fictional cars , as one

• 

  ytthr on 28/09/2023 - 12:36

  The dealer had a more important customer and gave them your car, which sometimes happens.
  I friend of mine once ordered a Mazda and the data was ASAP, after being messed around by the dealer and salesman he discovered that not having a date is the worst. He did get advice on a process of sending letters etc. but I don't recall the details.

  Based on his bad experience when I ordered an RAV4 hybrid I insisted on a date and got the car 3 weeks early. But that salesman was a good operator and I suspect that would have happened anyway.

  • 

    spackbace on 28/09/2023 - 12:50

    +3

    FYI the date is meaningless if the car has a long wait time (a la rav4 hybrid)

    If there's no date on the contract, OP should be able to cancel after 3 months from point of signing, though then they're back to square one

• 

  pharkurnell on 28/09/2023 - 13:08

  If that's the case, what can I do?

  Nothing.

• 

  Drakesy on 28/09/2023 - 13:36

  God bless stealerships and sh1tty practices.

  Dealers in this day and age have some sort of ego complex, cars sitting on the lot for 4 months, offer to buy the car provided they fix a couple of things (broken centre console, scratched tailgate). "It's a second hand car it comes as is we'll sell it without fixing them".

  Covid really changed them…

  • 

    DashCam AKA Rolts on 28/09/2023 - 14:17

    Why am I hearing this in Russell Coight's voice?

    • 

      Ozbar Gain on 28/09/2023 - 15:24

      Don't know

    • 

      Protractor on 28/09/2023 - 15:32

      +1

      Because Drakesy is Uncle Arthur's twin brother.

      • 

        DashCam AKA Rolts on 28/09/2023 - 17:03

        +1

        That makes sense. Cheers.

  • 

    Sinnerator on 29/09/2023 - 08:38

    covid showed all the sellers how stupidly desperate most buyers are

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  Brick Tamland on 28/09/2023 - 16:07

  The first build confirmation has to be wrong, you would have got it by now.

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  billy72 on 28/09/2023 - 16:40

  +2

  The ship carrying your car has sunk so they built a new one and will ship it to you

• 

  Ryk on 29/09/2023 - 08:42

  without a VIN the emails are just spamming you.