Dymocks Cyberattack - Personal Information Compromised

HamBoi69 on 08/09/2023 - 15:04

Just received this one via email:

We have become aware that some of our customer information may have been compromised. We are still investigating this but we wanted to be proactive and warn you that there is a chance that this has occurred. For now, we advise you to be vigilant and monitor your accounts for any unauthorised activity, and as a precaution change your password. We will update you as soon as we have more information to share.

In the meantime, there’s further detailed information below and advice on steps you can take to protect your data.

Best wishes
Mark Newman
Managing Director

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Comments

  • A-B on 08/09/2023 - 15:19

    Oh no 🙁

    • jv on 08/09/2023 - 18:20
      -3

      The Russians will now know your favourite authors!!!

    • bdl on 08/09/2023 - 22:05

      Best wishes

  • Vancomycin 1000mg on 08/09/2023 - 15:50

    Crap off goes my password

  • PensionerXXL on 08/09/2023 - 17:03

    that will teach you for reading books, the environment bro!!!!

  • garetz on 08/09/2023 - 17:28

    I'm glad i put a fake dob on all of these kind of accounts.

    Why they even need that info is beyond me.

    • Nillionaire on 11/09/2023 - 06:04
      +1

      You can't figure out why they want demographic data?

  • wheretobuychocettes on 08/09/2023 - 21:19
    +2

    I hope they find the people responsible and throw the book at them.

  • coffeeinmyveins on 08/09/2023 - 22:27
    +1

    Good reminder for everyone to:

    1) Enable 2FA on all accounts that allow it
    2) Check your email address https://haveibeenpwned.com/
    3) Change your passwords, and don't repeat them
    4) Use a password manager

    Story time

    Friend of mine got her facebook account hacked recently and they changed her email and all the details several times until the account got locked and banned by facebook

    No recourse. no recovery possibilities. Gone. She didn't have 2FA.

  • HamBoi69 on 15/09/2023 - 19:11

    Big update:

    We want to provide our valued customers with an important update regarding the Dymocks data incident we wrote to you about last Friday (Data Incident).

    While our investigation is ongoing, it has now been confirmed that 1.24 million customer contact records were stolen and made available on the dark web. The information in the contact records is limited to contact information such as name, address, phone, email, membership details and date of birth. We confirm that none of the information published consists of passwords, identification such as driver’s licenses or any other highly sensitive information such as transaction information, payment information or credit card details.

  • BlameEd on 17/09/2023 - 09:43

    Bit late now but I contacted support and they gave me the link to request deletion of your account: https://www.dymocks.com.au/data-deletion-request

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