[Listing Error] Starward New Old Fashioned Whisky Cocktail 500 ml (Pack of 6) $52.99 Delivered @ Amazon AU

LJoeJoog on 31/08/2023 - 17:09
Last edited 12/09/2023 - 10:49 by 1 other user

Moved to Forum: Original Link

A few orders have been fulfilled with confirmation of only receiving 1x bottle. Credit to Nicholasv who confirmed contacting chat support to receive a full refund and keeping the bottle.

"They could see that the listing said "pack of 6" when I ordered and that it had since been changed. They offered a refund straight up and didn't request that the item was to be sent back.

However, if they do say "please send us back the item for a full refund" or whatever, then just inform them that the item is a grocery item and Amazon does not accept returns on grocery items (link to T&Cs if required). Either you're getting 6 bottles for $52.99 or one bottle for free."

Product description
Starward New Old Fashioned Whisky Cocktail is a modern take on the venerable classic whisky cocktail also harmonious blend of our starward whisky. To create an unforgettably smooth and aromatic cocktail as well as the perfect drink to share with friends at the dinner table. Around the bbq or in a celebratory toast to the occasion.

Brand Starward
Unit count 3000 millilitre
Number of items 1
Alcohol content 32 Percent by Volume
Liquid contents description Whisky

Product details
Package Dimensions ‏ : ‎ 18.3 x 11.2 x 5.2 cm; 3.2 Kilograms
Date First Available ‏ : ‎ 3 August 2023
Manufacturer ‏ : ‎ Starward Whisky
ASIN ‏ : ‎ B0CDKQ6W1T
Country of origin ‏ : ‎ Australia

Possible error, however sold and shipped by AmazonAU. 3000 millitre and package weight. Literally in the titles of all, pack of 6 or pack of 4 with correct weights and volume.

Also others variants;

Starward Negroni Whisky Cocktail 500 ml (Pack of 6) $52.99
https://www.amazon.com.au/Starward-Negroni-Whisky-Cocktail-P…

Starward Coffee Old Fashioned Whisky Cocktail 500 ml (Pack of 4) $52.99
https://www.amazon.com.au/Starward-Coffee-Fashioned-Whisky-C…

Mod: Users received 1 bottle not 6, see comments. Moved to forums as listing error.

General Discussion

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Amazon AU
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Comments

  • Drpepper666 on 31/08/2023 - 17:13
    +4

    Surely that's price for 1 and error in listing

    • JoeJoog on 31/08/2023 - 17:15
      +2

      Shipped and delivered by Amazon. Normally good for further discounts or reimbursment incase of an error.

  • gareeb on 31/08/2023 - 17:14

    Worth ordering as it's shipped and delivered by Amazon

    • JoeJoog on 31/08/2023 - 17:14

      Exactly why I gave it a shot.

  • CptnObvious on 31/08/2023 - 17:14

    Cant add to cart

  • ranma on 31/08/2023 - 17:15

    Well.. ordered. Hope it gets honored - thanks OP!

  • cheekymonkey97 on 31/08/2023 - 17:16
    +14

    You guys are (profanity) seagulls, even when I'm early I'm late. Fking bs

    • timthetoolman on 31/08/2023 - 18:38
      +1

      A lot can happen in 7 minutes, trust me

  • jeppetto367 on 31/08/2023 - 17:16
    +1

    Obvious error, I bought 6 of the Negronis though. See how we go!

  • Macky1012 on 31/08/2023 - 17:17

    Cannot add to cart

  • couger on 31/08/2023 - 17:21
    +1

    Defitely price of one, same price as Dan Murphy or Starward own website.

  • Macky1012 on 31/08/2023 - 17:23

    Pack of 4 for coffee old fashioned.. let's see if gets delivered.. 4 for $54..

  • pharcyde on 31/08/2023 - 17:24

    Got one of the Gin's. What's the plan - they ship 1 and you complain, tell them it's opened so they can't accept the return?

    • latenight on 31/08/2023 - 17:24
      +3

      They'll refund you and you'll get one bottle for free.

  • benhersey on 31/08/2023 - 17:26
    -1

    ozbargained

  • alexdagr8 on 31/08/2023 - 17:30

    Yeah, missed out.

  • Scrooge McDeal on 31/08/2023 - 17:31
    -1

    Probably 4 × 50ml. But it's Amazon. You can't go wrong. If a mistake you will get something out of it.

  • Jbaarts on 31/08/2023 - 17:35
    -1

    if anyone is game, can also try this. Liberties Keeper Coin 16 Year Old Whisky 700 ml (Pack of 6) $449

    https://www.amazon.com.au/Dublin-Liberties-Keepers-Whiskey-7…

  • Misha Bakunin on 31/08/2023 - 17:35
    -1

    My favourite drink is an old fashioned, however, there are several ways to make it, I would not trust a pre-made mix because it's often up to personal preference. Me, I like 1.5 shots of whiskey, several ice cubes, a generous dash of lemon lime and bitters, a little lemon, a little lime, a spoonful of sugar and a glazed cherry (not a real cherry). Stir. Enjoy.

    • HCBargain on 31/08/2023 - 17:38
      +3

      This one is very good, especially if youre feeling lazy. Strong orange flavour though, not matching your description

      • Misha Bakunin on 31/08/2023 - 17:43

        I'm often feeling lazy, so good to know :)

    • Nebargains on 31/08/2023 - 19:36

      This one is actually quite good. An Old Fashioned is my cocktail of choice but this Starward one is quite nice, not as good as getting one made in a nice restaurant but close enough.

  • pharcyde on 31/08/2023 - 17:36
    +4

    If you guys missed out, just search "pack of 6" and other results come up.

    • EBC on 31/08/2023 - 17:39
      +3

      I went with the Japanese gin. Not in stock but can still order. So might get the credit without being out of pocket when they cancel the order.

    • djkelly69 on 31/08/2023 - 17:39
      +1

      Or pack of 12

      • wninja on 31/08/2023 - 18:00

        Let’s see how we go haha

      • boozler on 31/08/2023 - 18:05

        just got the order in before it went out of stock.

    • penno2 on 31/08/2023 - 18:11

      Ginger Whiskey? The price is right, we'll see how long it takes Amazon to cancel…
      https://www.amazon.com.au/Misunderstood-Ginger-Whiskey-750-P…

  • Shoppingisfun on 31/08/2023 - 18:16
    -1

    this is going to be interesting…..

    • MrPants on 31/08/2023 - 18:21

      Hold my beer whisky…

    • VerticallyIntegrated on 31/08/2023 - 18:24

      Yep. I’ve seen these listings for a few days.

      There’s somewhat of a safety net ordering from Amazon AU. I have strong doubts anyone will get 6 of anything. And I suspect some items that weren’t available will be cancelled. The best outcome will be a refund from one bottle.

      I jumped on my bottle of choice after seeing this post, so will play the wait and see game like everyone else.

      • darkmoss on 01/09/2023 - 09:05

        why didn't you jump on it when you saw it a few days ago, instead of when you saw this post ?

  • halley on 31/08/2023 - 18:28

    if you order anything, remember to screenshot everything as proof. including the ad.

    • Tohnio on 31/08/2023 - 18:37

      if i'm not mistaken, you can't send photos/screenshots when contacting them via chat (unless that has changed)

      • Veryveryverycheap on 31/08/2023 - 18:39

        You can. They will ask you to send it to a email they provide with your order number. Done this recently no worries.

        • Tohnio on 31/08/2023 - 18:40

          Thanks! my luck of the CS draw, but this helps with future disputes!

  • Carrera1963 on 31/08/2023 - 18:59

    Thanks, needed some more mezcal so got a “6 pack”… fingers crossed!

  • Donotcover22 on 31/08/2023 - 21:34

    How did I miss out :(

  • drhip on 31/08/2023 - 22:08
    -1

    My goodness, busy doing real life shopping while OzB doing a serious shopping with pack of 6 spirits…

  • cunningdrew on 01/09/2023 - 09:01
    -1

    This is why sleep is bad. :(

    • darkmoss on 01/09/2023 - 09:07
      +2

      5pm yesterday? That's a long sleeeep

  • Carrera1963 on 02/09/2023 - 20:40

    Did anyone get their order?

    • Aureus on 02/09/2023 - 22:15

      Not shipped or cancelled for me.

    • Fitzwah on 03/09/2023 - 17:38
      +3

      I got an updated shipping notification. See what arrives.

      • Carrera1963 on 05/09/2023 - 22:01

        What did you get?

        • Fitzwah on 06/09/2023 - 06:07

          Nothing yet!

    • pharcyde on 03/09/2023 - 19:05

      Mine went from grey pending to a green "order received" today. See what happens this week.

    • darkmoss on 05/09/2023 - 03:08
      +2

      on its way. 2 x 12

      • halley on 05/09/2023 - 12:12
        +1

        Let us know if you ended up with 24 bottles.

        I assume you ordered the vodka?

        • darkmoss on 06/09/2023 - 13:15
          +1

          (I meant 2x 6, my bad)… and it says est arrival in about 10 days..

          • penno2 on 06/09/2023 - 21:29

            @darkmoss: Let us know how you go? I've got an updated order saying delivery should be between 26 Sep and 30 Oct. If they deliver I'd say a 99% chance it's one bottle. Hope I'm wrong!

  • boozler on 06/09/2023 - 22:43

    Just received confirmation my order's Arriving 28 Sep - 6 Nov

  • Hellfire on 08/09/2023 - 11:05

    Many of the product descriptions in the links have been updated to single bottles. Not looking good.

    • VerticallyIntegrated on 08/09/2023 - 12:47

      I took screenshots from the original listing if Amazon wants to claim it’s a single bottle. I don’t think I’ll get anything, as the bottle I selected was not in stock but could be ordered. Fingers crossed to those with deliveries next week.

      • pharcyde on 08/09/2023 - 15:57

        You'll get a refund. It's a mistake on their end.

  • Macky1012 on 08/09/2023 - 12:13
    +1

    Mine says arriving tuesday.. let's see if i get 1 or 4 of the coffee old fashioned..

  • BrokeCamel on 10/09/2023 - 13:28
    +1

    Mine arrived today as only a single bottle.

    • nicholasv on 10/09/2023 - 13:29
      +2

      Same here - messaged CS and got a full refund without returning though so still a win

      • JoeJoog on 10/09/2023 - 13:35

        Nice, mine still says SEP 19th- OCT 10th :(.

        Did you do the normal I ordered this and the title/description said a 6 pack with the correct weight and volume?

        • nicholasv on 10/09/2023 - 14:28
          +4

          Yep correct. They could see that the listing said "pack of 6" when I ordered and that it had since been changed. They offered a refund straight up and didn't request that the item was to be sent back.

          However, if they do say "please send us back the item for a full refund" or whatever, then just inform them that the item is a grocery item and Amazon does not accept returns on grocery items (link to T&Cs if required). Either you're getting 6 bottles for $52.99 or one bottle for free. Enjoy :)

          • BrokeCamel on 10/09/2023 - 15:16

            @nicholasv: Good tip about the Ts&Cs. They just offered a full refund straight up to me as well though

          • JoeJoog on 10/09/2023 - 15:33
            +1

            @nicholasv: Cheers I'll add the method to the original post.

          • Gav on 10/09/2023 - 16:16
            +1

            @nicholasv: Pretty sure Australia Post don't let you post spirits as they are Class 3 flammable liquids:

            https://auspost.com.au/content/dam/auspost_corp/media/docume…
            "Subject to D10.10 – Liquids, Australia Post accepts alcoholic beverages that do not meet the above two dot points and which are therefore not classified as a Class 3 flammable liquid"

            Second dot point is "is an aqueous solution containing more than 24% alcohol by volume"

            These cocktails are stating 32%. The spirits posted elsewhere will be more than that. ;)

            • nicholasv on 10/09/2023 - 16:17

              @Gav: Damn check mate, nice research 😂

            • I Smell Pennies on 10/09/2023 - 16:20

              @Gav: Auspost aside, Amazon doesn't allow the return of alcohol due to the following reasons:

              Amazon.com.au doesn't accept returns of the following items:

              • Items classified as hazardous materials or use flammable liquids or gases
              • Food and grocery products (which include alcohol)

              So they will usually refund straight away, no questions asked re returns.

              • Gav on 10/09/2023 - 16:29

                @I Smell Pennies: Yup, exactly. The fact that Auspost consider it a flammable liquid is proof in the pudding, in case you get a "challenging" Amazon employee who doesn't realise alcohol is flammable. Fun fact on the first dot - wine technically is returnable (per Auspost), as alcohol content will be around 15%.

              • HomeAlone on 10/09/2023 - 20:02

                @I Smell Pennies: I ordered 16 different ones. You think they will just refund them all no questions asked?

                • nicholasv on 10/09/2023 - 20:07
                  +2

                  @HomeAlone: Probably will be a few questions asked 😂 Not sure about what happens in the back end if they think it's suspicious or flag your account or if there is a refund cap? But yes, in theory you should be getting a refund for all of them.

                  Also, I doubt they're all going to come the same day and will be spaced over the course of a few months, so that might help. And there will probably be one or two that get fulfilled with the 6/12 bottles as you ordered. I have ordered an error intentionally in the past which was advertised as 12 units and then 12 units came, but another ozbargainers only received 1 unit. So you may end up with 6 or 12 bottles of one type of alcohol which is a win anyway 😂

                • I Smell Pennies on 10/09/2023 - 22:37

                  @HomeAlone: No doubt I think you'll figure out a way

  • Fitzwah on 11/09/2023 - 08:19
    +1

    Received one bottle but they offered to send me 3 more.

    • nicholasv on 11/09/2023 - 09:16

      What about the other 2 😂

      • Fitzwah on 11/09/2023 - 11:42

        Mine was a 4 bottle order.

        • nicholasv on 11/09/2023 - 11:43

          So you should have received 24 bottles no?

  • EBC on 11/09/2023 - 11:31
    +3

    I just got my order for the Japanese gin. Ended up with one bottle. Contacted them and they offered me a refund or replacement.

    Confirmed that the replacement would mean I would get 6 bottles. They placed the replacement order not realising the listing had changed to a single bottle. I then clarified again whether I would receive 6 bottles. The rep recognised the issue and went to talk to a manager. They agreed that I order 5 more bottles and contact them once they are delivered and they would refund me for all 5. So playing a sligthly more dangerous game as I will be out $445 if they go back on what they said, but I had them state it very clearly in the chat. And at this stage the "replacement" bottle is still in my order history. So I may end up with 7 for the price of 1.

  • jeppetto367 on 11/09/2023 - 12:15
    +1

    Ordered a pack of 6 Negroni and received 1, quick chat to Amazon and full refund issued with no return needed. Can't complain!

  • cumova on 12/09/2023 - 12:41
    +1

    i just received my order today - Starward Coffee Old Fashioned Whisky Cocktail 500 ml (Pack of 4)
    1 bottle came. I spoke to chat and said they can offer replacement or refund. i asked what is the replacement, and they said 4. so i said replacement.
    they manually put the order in and seems like its just 1 bottle.
    i guess i will be speaking to them again after the next order.

    • Hellfire on 12/09/2023 - 16:50
      +1

      Mine arrived as a single bottle and they only offered a replacement. I queried the replacement order because it only said single bottle but they assured me it would be for 6. I doubt it!

      • nicholasv on 12/09/2023 - 17:36
        +1

        Sounds like an extra free bottle though 😂

        • Hellfire on 13/09/2023 - 16:14

          Yes, extra free bottle. They confirmed the error in the original product description/title when I contacted them today and refunded my order.

          • cumova on 14/09/2023 - 14:47

            @Hellfire: exactly what happened with me. pathetic but then again…

  • xhxxyx on 13/09/2023 - 12:29
    +1

    received my order for Japanese gin, and one bottle arrived as expected, I chatted with support and got a full refund and kept the bottle.

  • penno2 on 13/09/2023 - 14:43

    Ordered the Misunderstood Ginger Whisky, one bottled delivered, chat person offered a refund (only option), fine by me! 👍

  • JoeJoog on 13/09/2023 - 14:53

    Good to hear everyone is getting the freebies. I am genuinely a bit depressed as I ordered this (then created the post) as well a few other bottles of whiskey with the same description error and only have the same ETA on all of them Sept 19-10 OCT. No shipment yet, I'm guessing Amazon doesn't sort orders by a queue of who placed the orders first? Or maybe they are punishing me for spreading listing errors.

    • penno2 on 13/09/2023 - 15:00

      Hang in there, can't be long to go now.

      Probably dependent on a range of things (where the stock is, where the stock is going, random chance). Thanks for posting though, what a bargain. Not sure what Ginger Whisky might taste like, but I like ginger and I like whisky, so it must be good..?

    • couger on 13/09/2023 - 15:02

      thank you OP, dont worry about the delivery time, normally they are quite accurate with the time, sometimes even earlier. so you will receive your free bottles in the end, like most of us.

    • djkelly69 on 13/09/2023 - 15:52

      Mine said that as well, then changed to something like 14-19 Sept, then went to Auspost a few days later (and delivery was attempted today).

    • VerticallyIntegrated on 13/09/2023 - 17:35
      -1

      My order was for the rum.

      “We will email you when we have an estimated delivery date”

      Hasn’t moved. I may not get anything :)

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