Hey, wondering why I can't find any reference for this in OzBargain or any other forum.
Got an offer from Smart User to install 3 multi split system (7, 5 and 3kw) for 2999 installed. They claim the product itself is free (from rebate) and the 3 grand is basically the installation cost (seems cheap for 3 aircon). While I got a few quotes to install 7kw split system can get up to 850-1k for standard back to back (just installations)
The aircon is branded as their own Smart User aircon but manufactured by TCL & has 5 year product & installation warranty.
The requirement is just single story house + have existing gas ducted heating.
Company wise I saw a lot of boot of Smart User around shopping centre, but google review seems to be mixed review.
Anyone have any experience dealing with them?
Stay away from Smartuser!!!!!
Horrible experience
Heating and cooling is ok
Noise makes it unusable
- can’t hear the TV
- lowest fan mode just sounds like air gushing out!
- you can hear noises come through the units that are turned off if 1 unit is on.
- they may be giving you refurbished units instead of brand new ones. Ours were damaged before installation.