Optus Cable Broadband slow speeds during the night?

Lauzbargain on 30/08/2012 - 10:29

I've recently noticed that download speeds have significantly begun to drop during the night.
In the mornings around 10am, I'm downloading a torrent at 2mb/s (2000kbps) but at night around 8pm that same torrent only downloads at 200kbps.

Is anyone else experiencing this? I know that 8pm is around peak time but speeds shouldn't be dropping this dramatically…and plus this has only been an issue for the past 1.5 months, before that speeds were great at anytime.

Im on this optus cable plan:
https://www.optus.com.au/shop/broadband/bundles/homeadvantag…

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Comments

  • pb924 on 30/08/2012 - 10:35
    +1

    Is it just torrents? Have you tried running speed tests?

    • StewBalls on 30/08/2012 - 18:17

      Agreed, torrent downloading (p2p in general) isn't a great indicator of speeds overall as there's bucketloads of confounding factors. A few ISPs even covertly throttle p2p traffic in off-peak hours! As ozpete says below, WP is a more specialist community for 'net related issues.

      That said, I'm with pb924, run some speed tests during the hours in question for a more reliable benchmark.

  • _Bruce_ on 30/08/2012 - 11:11

    Optus cable is fibre to the node (unlike NBN) and the biggest issue with this is that you share bandwidth with everyone connected to the same node. Some nodes are fine, some are oversubscribed, this has always been a problem with this system.

    It wouldn't hurt to contact Optus and ask them what the issue is and if it will be addressed, though I doubt you will get far.

  • ShortyX on 30/08/2012 - 12:01

    I had a similar issue with ADSL a few years ago. I ended up going to the TIO and they forced Telstra to upgrade the exchange with an additional DSLAM as the exchange was obviously overloaded and oversubscribed.

    You could try the TIO and see how you go. Gather some hard evidence like a ping plotter (assuming the latency is affected) over a 24-48 hour period.

    I used this software - http://www.pingplotter.com/

    It took about 2 months for the issue to be resolved but I didn't have any issues since the upgrade.

    Hope that helps.

  • vietbargain on 30/08/2012 - 12:32

    haha .. funny you mention this. I am on Optus Naked Broadband and I experience repeated lag and dropouts especially at night as well. Called up Optus Techies, and suggested "restart the router", "do a ping,speed test" rarh arhar rarh, really unhelpful.

    In the end I got fed up and getting TPG installed today.

    • _Bruce_ on 30/08/2012 - 12:46

      Sounds like you are on ADSL and dropouts are a different problem entirely. It generally means one (or more) of:

      1: You are too far from the exchange.

      2: Your house wiring is bad.

      3: The street wiring in your immediate area is bad.

      4: Your modem sucks.

      5: Optus have something wrong in their DSLAM.

      Changing to TPG(Telstra) is not going to fix 1, 2 and 4. which are more likely than 5. If the dropouts stop it may be because you have been palced on a slower profile.

      I have had problem 3 before with Internode(Optus) and it was fixed after I helped Internode get the data to provide to Optus.

  • [Deactivated] on 30/08/2012 - 16:11
    +1

    Might want to go to Whirlpool.net.au for discussion forums, probably get a better insight there.

  • auzbargain on 30/08/2012 - 19:43

    well just ran a speed test, it looks like the speed is normal…but that same torrent is downloading at ~250kps as opposed to 1.8mb/s this morning…

  • pb924 on 31/08/2012 - 16:26

    Could be Optus throttling torrents even though you're using random ports they still know.

    Also remember that during our night there's less torrent activity in the northern hemisphere - some of the guys up there still have jobs.

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