I ordered some coffee off Lime Blue and it's coming from Moorabbin, approximately 35 minutes away.
Why does shipping take about a week? Maybe interstate I'd understand. The courier is CouriersPlease.
Shipping Times Too Long?
helpme on 04/07/2023 - 17:03
Last edited 05/07/2023 - 08:13 by 1 other user
Last edited 05/07/2023 - 08:13 by 1 other user
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Funny you say that.
Couriers please will actually take direct to receiver if it’s within a certain distance.
I send parcels two three or four suburbs away and they are almost always delivered same day as pick up.
Are you OK?
You have mistakenly posted on OzB not Lime Blue Coffee. Suggest sending them a chat/email or calling them.
I'm not blaming LB, they sent it. It's the courier that's taking a week to send something 30 minutes away. Our postal service in this country is pretty crap compared to overseas and even Amazon.
Our postal service in this country ….
sigh
How much priority do you think $6.99 buys you?
There are plenty of options that will get the item to you within the hour, but are you prepared to pay for them?
Also, who has freshly roasted coffee beans delivered?
How much priority do you think $6.99 buys you?
Apparently unlimited shipping with Amazon.
They're also more expensive and worse than a lot of other countries…
@helpme: $9.99 monthly access to the Amazon marketplace platform delivery options.
$9.99 per delivery buys you priority.Shame lime blue doesn't use Amazon for their logistics.
I've recently had auspost send 3 of my things up and down the east coast multiple times before arriving at the buyers house.
I assume they have "upgraded" their sorting machines and they're rubbish.But it makes tracking your parcel so much more fun. Like, will it be delivered today or next month? See, the anticipation of it all is a bonus freebie !
It's more like playing snakes and ladders with APost. Some stuff is sent to DCs in unrelated states just to give the pkg a status. I kid you not, an Apost rep claimed this in a response to an article I had sent, that went a-wandering. Read the APOst reviews on PReview . I had 2 articles take 6 weeks to move ~ 4 hours road travel (both pkgs in different directions). After the nightmare of locating both (me, not them) they offered compo of some random amount well under $10. They are their own worst enemy. People argue for self regulation and privatisation. Apost is the most likely outcome of those principles.
Everyone has had an errant parcel or 10.
I had 1 last week that the buyer went apoplectic over even though they had the tracking details & could see their parcel moving through the Aus Post network just as well as I could however they chose to vent to me over something that a third party is responsible for. The dumb thing was that there was urgency for the parcel - they were just peeved it was taking 7+ days to get from Sydney to Stockton.
@[Deactivated]: ebay chooses to have crap rules. Nothing we can do about that.
APost has all the tech and staff,systems and motivation etc, and their consistency is non existent. You can order the same thing on more than one occasion. Same day of the week,time etc, and without a doubt the experience will be totally different. But to you it may 'only' be shipping, but when the only carrier some ppl have is FOS,unreliable,expensive and unaccountable consumers arc up. So where is the oversight of Apost?
( Please don't say ombudsman. That's the limpest lettuce model out there)
When errant becomes the standard experience , and excuses become the ethos,shit feedback (to the system is inevitable.
For a start APost should stop the model of pre-flogging bar-coded packaging that sellers can game,or (better still) drop all tracking definitions prior to the item being in the APost chain of custody period.
Yeah same
My item from Perth went from Perth to Melbourne, then went to Adelaide, now back in Melbourne. Then it went from one sorting facility to another, and then back to the first one.
It was a small item, so I’m thinking it got stuck somewhere
Because the process is fundamentally still the same.
1) pick up from sender -> 2) take to central receiving processing point -> 3) relocate to local delivery processing point -> 4) deliver to recipient
If there aren’t enough items going from 2 to 3, they’ll wait until it’s financially viable for them to transport. So some routes may have transport between them every day, or multiple times a day, but other routes may be every 2-3 days.