Got my cashback for Microsoft 3000 Wireless Mouse

retiredfeline on 24/08/2012 - 12:50
Last edited 24/08/2012 - 12:52

The original thread is closed so I can't post to it, so posting here. I received the $11.99 cashback in my account a couple of days ago. end of August like they said. So I have a wireless mouse that cost me $2.01, yay! Those of you who applied for the cashback might want to check your account.

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Comments

  • chillipaste on 24/08/2012 - 13:18

    just checked mine too, received the cashback :)

  • nismo on 24/08/2012 - 21:21

    I got 2 cash-backs in my bank account today! Also tried to post on the original thread.

    Interesting to note that they honoured the cash back for my mightyape.com.au xbox controller purchase. I decided to send the claim even though it clearly showed NZ company details, I put a handwritten note saying "purchased from mightyape.com.au" which seems to have worked.

    Wireless Desktop 3000: $38.99 Cashback, cost me $29.01 (bought on special at HN for $68)
    Wireless Xbox controller: $26.99 Cashback, cost me $12.91 (bought for $39.90 inc shipping)

    Very happy!

  • lightningx on 25/08/2012 - 15:56

    Got mine too. 8.99 for Wireless 1000 mouse

  • batrarobin on 26/08/2012 - 10:49

    I received my cashback for both my items, and they came from different sources :

    PROMTEL PTY LTD HARDWARE CASHBACK
    and
    MS CASHBACK HARDWARE CASHBACK

  • Geewhizz on 27/08/2012 - 05:56

    None here yet

  • hchaminda on 27/08/2012 - 20:26

    Hi
    I claimed 3 items in the same form, they have refunded me only one. Then I sent an email and they replied saying that I had to submit separately and now the promotion is over, they are not willing to do any other communication about this matter. I really appreciate you ideas and suggestions about this.
    Thanks

    • Geewhizz on 28/08/2012 - 06:12

      Sadly the T&C do state this. Hubby made the same mistake with a couple of $150 cashbacks from compaq a couple of years ago.

      I still have NO cashback. Are the payments just dribbling in, or should I be contacting someone?

      EDIT Just went to the original link to get an email address, but it's no longer working. Can someone provide it please?

      • hchaminda on 28/08/2012 - 09:30

        Are you looking for MS Cash back email? If so [email protected]

        • Geewhizz on 29/08/2012 - 05:56

          Thanks for that

      • seann07 on 28/08/2012 - 18:36

        According to this comment there was nothing in the T&C stating you had to apply for individual cashbacks: http://www.ozbargain.com.au/node/70826#comment-883681

        I have only had 1 of my 2 cashbacks and I did them on the same form. I will be contacting them and asking for the second.

        • Geewhizz on 29/08/2012 - 06:03

          After the incident with the laptops, I'm always careful to check, and it definitely did state that only one cashback could be claimed per application. To be doubly certain I was fulfilling the T&C I even posted both claims in separate envelopes. lol

          According to this comment there was nothing in the T&C stating you had to apply for individual cashbacks:

          The way this is worded would suggest there was some ad libbing in that post. It's not Microsoft language.

          Only 1 claim per person is eligible to receive the Offer.

          And I have a feeling that may actually be the point we're discussing, only reworded for some reason. Each person was eligible to make up to 3 claims.

        • hchaminda on 29/08/2012 - 08:39

          Hi
          Thanks for T&C. I am also going to write them again too.

        • seann07 on 29/08/2012 - 13:55

          I read the T&C clearly as well and cant remember anything about separate claims. I would put that down to them only updating clause 4 when they increased the number of claims to 3.

          Microsoft: "There has been a modification to Clause 4 of the Terms & Conditions which states "Only 1 claim per person is eligible to receive the Offer". We are now allowing up to 3 claims per person!"

        • seann07 on 29/08/2012 - 17:50

          After pushing them enough.

          Hi Sean,

          Thank you for your observations. I will pass your concerns on to the Promotions Director for consideration. If your claim is made valid, you can expect payment in the coming weeks.

          Regards,
          The Cashback Team

        • Zimmer on 30/08/2012 - 07:32

          Have just sent an email with contents of:

          -

          Thank you for processing my cash back. However, I have just received a single cash back, when I applied for 3 after the terms were changed to: "We are now allowing up to 3 claims per person!". This claim was done online and the form allowed me to submit 3 at once, so this is confusing to me why only 1 was accepted. Can I get clarification on this please?

          Will wait to see what they say.

  • bozter on 30/08/2012 - 22:32

    just checked…. Got mine too!

    • hchaminda on 31/08/2012 - 16:12

      Hi
      After forwarding t& C, they have sent me an email, saying that they are going to forward my email to Cash Back director for his feedback. I'll let you what's feed back when I got.
      thanks

  • Geewhizz on 01/09/2012 - 05:58

    Someone put the wrong bank account details on at least one of their claims - what a dill! lol

  • Jabba the Hutt on 26/09/2012 - 20:25

    What's the most recent contact anyone's had with [email protected]? I put in three separate claims for three eligible items, and only received a rebate for two.

    • Jabba the Hutt on 28/09/2012 - 12:07

      Just an update - I've received a response from them apologising and promising to process the missing rebate in the next few weeks, so that contact is still active for anyone else with cashback issues.

      • seann07 on 11/10/2012 - 12:45

        I just got my extra cashback a few days ago. :)

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