Escheated eBay Gift Card

diver18 on 15/06/2023 - 20:49
Last edited 16/06/2023 - 18:31 by 1 other user

Got a refund notice at March, check today nothing is there. Query and get the followings.
Is that fair eBay takes away my refund money?

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Regarding the $xxx refund for Gift card, I've check with my back end team and please allow me to inform you that, "the Gift Card were escheated.

Escheated means that the card was on our books for too long without use, and that we have sent the funds to members state’s unclaimed funds. They will need to search their states revenues department website (most likely) in order to find and request the payment of those funds to them" our internal tool indicates that the gift card was activated in 2019 and every gift card has a validity period of 3 years. Since the three years has been passed, hence you're not able to see the refund in your eBay account.

Therefore, in this case, please reach out to state revenue department to claim for the refund.

Related Stores

eBay Australia

Marketplace

• 

  Hybroid on 15/06/2023 - 20:54

  Gift cards expire 3 years after the date of issue.

  https://www.ebay.com.au/help/buying/paying-items/ebay-gift-c…

  It's in their T&Cs so yes, you're not entitled to a refund. It might be worth trying a "lost money" search just in case it is sitting with the State.

  https://www.service.nsw.gov.au/transaction/find-and-claim-lo…

  • 

    jv on 15/06/2023 - 21:05

    just in case it is sitting with the State.

    Which state?

    • 

      Mikefr on 15/06/2023 - 23:14

      Op’s profile says NSW…

      • 

        jv on 15/06/2023 - 23:15

        That does not mean that's where the ebay Gift card is issued.

        • 

          randomusername2017 on 16/06/2023 - 10:35

          @jv:

          They will need to search their states

          • 

            jv on 16/06/2023 - 10:42

            @randomusername2017: How would you know which state the card was issued from if bought online?

            • 

              randomusername2017 on 16/06/2023 - 10:49

              @jv: Their

              • 

                jv on 16/06/2023 - 10:51

                @randomusername2017: That link does not identify the state receiving the funds.

                • 

                  randomusername2017 on 16/06/2023 - 11:30

                  @jv: Witch State?

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  Transient on 15/06/2023 - 21:04

  +1

  Escheated

  E(bay')s_cheated?

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  FireRunner on 15/06/2023 - 21:05

  +2

  TIL the word escheated

  • 

    TightLikeThisx on 15/06/2023 - 21:19

    +4

    Same. Reading the title I thought he was scammed by an eshay.

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  bdl on 15/06/2023 - 21:27

  Mr Jack Price, Esq.cheated

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  Wiadro on 15/06/2023 - 21:32

  Es-you forgot about it

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  mapax on 16/06/2023 - 06:17

  ADAGCHS

  • 

    Nugs on 16/06/2023 - 07:00

    Yes, but with a twist
    .

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  fishes22222 on 26/08/2024 - 13:07

  Treat this gift card like cash. Only redeemable for items sold directly on eBay.com.au. To use the card you must have an Australian registered eBay account and an Australian postal adidress. After firet use. this gift cand is non-transferable. Not refundable, redeemable for cash or reloadable. The card expires 3 years after the date of issue. There are no fees. Redemption limits apply. Issued by eBay Australia and New Zealand Pty Limited(ABN 22 086 288 888).

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  fishes22222 on 26/08/2024 - 13:10

  According to the ABN, we can see eBay Australia is registered in NSW. But when I search these unclaim money in Unclaimed money - Revenue NSW. It shows nothing.