Real estate Rental, rear double sliding door has seized / stuck for weeks, what to do
The real estate was informed 3 moths ago
They have sent 2 different tradesman to give quotes
The job is apparently complex and expensive $3k it may need new frame and double sliding doors.
The problem is that may not open as an emergency exit.
How do you force the owner to fix it.
I would argue it's an urgent repair as the property doesn't meet minimum standards (extract from the Act: The property’s external entry doors must have functioning deadlatches or be fitted with locks that can be unlocked with a key from the outside but can be unlocked without one from the inside). It could also be considered urgent as "any fault or damage in the property that makes it unsafe or insecure" is considered an urgent repair. I suggest writing to the agent, referring to the Act and state that if there were a fire at the front of the property there would be no way to escape. They need to organise for it to be rectified immediately and if they don't, you can organise for it to be repaired at their cost (if less than $2500). Have a read of the link above referring to urgent repairs for more info. Working in the industry, I am fed up with the rogue operators who think they are above the law and take advantage of people who aren't aware of their rights. Last piece of advice, call their urgent repairs phone number then follow up with an email stating the time you called, when they said it will be repaired and with the info above.
Start by requesting a rent reduction for reduce amenity. That usually gets attention. The bottom line.
Also need to do the formal notification of the repair to REA. Dont rely on vage email or phone calls. Try showing up in the office too.
Ring Dan?
I thought he got away with the chinese contracts before us though?
Hunter got away with most of them before his dad you know what?
u'll earn nuthing & ull be happy
https://tenantsvic.org.au/contact-us/
Maybe give these guys a ring and ask what is the best thing to do.
If you can be bothered it's a pretty easy fix to replace the rollers. Just lift the door up and then pull from the bottom to take it out then take out the roller cartridge and take it to Bunnings to get the replacement which is about $20.
It may be the rollers but door does not lift.
and if tradesman recons $ 2.5K to replace door I'll go with that.
Have you tried? They almost all do. You should be able to lift the frame up enough to remove the bottom from the track.
If you go down this path, I suggest emailing the invoice to the agent and then deducting it from your rent rather than requesting reimbursement
I don't see how there is so much difference between what my experience has been as an owner and your experience. Literally solved in under 2 days.
My property manager immediately sends me an email, and then I authorise it. Maybe the owner of your property is just trying to pass time until they get cashflow. This is just irresponsible of them!
I bet the owner is just some newbie that has never owned property before. Owning a property isn't to make money and squeeze people, it's to ensure people that cannot afford it can find somewhere to rent. There are lots of better places to earn a yield… So, it's crazy what some investors are doing.
Assuming you're in Melbourne:
https://www.consumer.vic.gov.au/housing/renting/repairs-alte…