Check your Google Play or iOS App Store.
It doesn't seem to have rolled out via automatic updates yet, it's only for people who explicitly choose to update.
https://play.google.com/store/apps/details?id=au.com.hsbc.hs…
https://apps.apple.com/au/app/hsbc-australia/id1467731432
What's new
• Fast payments are now live on the app. Make real-time local payments using BSB & Account Number.
• Joint account data sharing management updates inline with regulatory standards are now available
I wouldn't delete your Beem It account straight away. HSBC is still a legacy bank. They're bound to have screwed something up.
What do I need to do to be able to send and receive Fast Payments?
Sending Fast Payments will only be available via the HSBC Mobile Banking app. To send a Fast Payment make sure you have downloaded the latest mobile app version.
You do not need to do anything to receive Fast Payments. As long as your account is eligible, we will process the payment as a Fast Payment, and you can confirm receipt via either Online Banking or the Mobile Banking app.
The wording in this suggests they're making this a mobile only thing to be hip and cool like the neobanks (or possibly an attempt to drive up mobile app usage?). Normally you'd expect them to say something like "currently only available" or "only available for now".
What is PayID?
PayID is an easy-to-remember identifier, such as a mobile phone number or email address that can be linked to an eligible account to receive Fast Payments within Australia. HSBC does not support PayID at this stage.
Case in point, "at this stage" suggests they will implement PayID at some point, just not for awhile. Legacy banks do love taking their sweet time.
Omg it is instant . Finally! I tried it. But not sure if it’s just for under a certain amount transfer eg under $1000 only