I used to shop at Woolies a lot more and am very familiar with how Everyday Rewards works but my current home has mostly Coles supermarkets nearby so I signed up to Flybuys.
I recently activated a Flybuys offer where I had to spend $50 each week over 4 weeks to qualify for $50 off my shop.
I was getting an email tracking my progress and the last email I got showed that the first 3 weeks were complete. The 4th week was Mon 8th to Sun 14th.
I have the app installed and can see under "Activity" that I made a purchase of $76 on 13th May so I'm sure that the 4th week also qualified but I couldn't see the offer anywhere after activating it nor does there seem to be any credit or points added to my account.
In Woolworths Everyday Rewards it was a lot easier. The points booster was always listed while the offer was active and if it was a multi-week offer it usually updated the status each week. At the end of the offer it would add the points to your tally.
Does anyone have any idea where I can check the status of the Flybuys offer and how I go about redeeming it?
Bonus points should have posted by Monday at the latest.
It'll usually reappear towards the end of the week… better to wait til later in the week to complete the spend in case there's other stackable offers that come up.
Lately points have been posting the night after the qualifying spend.. it used to drag out until the end of the offer.
Tracking is easy via the app under the activity tab, usually updated 24hrs after the purchase. It's all itemised with bonus offer/transaction date/posting date.
Keep emails/offer screenshots/receipts on the off chance you need to follow up missing points via email or fb.