Postman Won't Give Me My Parcel

mrvaluepack on 09/05/2023 - 16:31
Last edited 09/05/2023 - 16:57 by 1 other user

I arrived home and found parcel delivery van in my driveway.

I said "hi, what do you have for me?". He said he rang door bell twice and was about to leave and he couldn't give me my parcel because he had already logged it in the system as a missed delivery. He then said I had to pick it up from the nearby post office. I said you got to be kidding, I'm right here. He said nope and tried to cancel it in the system but couldn't, and left. Looked in mailbox after he left and found a missed delivery collection card.

Wtf..is Auspost's system that inflexible or is this driver a noob that doesn't know what he's doing.

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Comments

  • AustriaBargain on 09/05/2023 - 22:24

    Do you want us to go have a word with him about this.

  • EmployeeRockgod70 @ Australia Post on 09/05/2023 - 22:52
    +11

    He could have scanned it back in as mis-sorted and then performed the delivery.
    So, yes, maybe he doesn't know. There have been quite a lot of new SUB-Contractors put on these days to keep up with the demand.

    • mrvaluepack on 10/05/2023 - 06:24

      So he was a noob! Thanks, ill advise the delivery driver about this the next time this happens.

      • smartazz104 on 10/05/2023 - 11:48
        +1

        OP out here trying to get he answer he wants…

      • chris666 on 10/05/2023 - 15:14
        +1

        Was about to post this but already beaten to it

      • S2 on 11/05/2023 - 20:50

        The process described by Rockgod70 sounds like a work around rather than the actual process flow.
        It seems derogatory to claim the driver was a noob. They may be aware but not able to implement the work around due to policy or problems with management previously or any number of other reasons.
        Speaking to Australia Post drivers in the past, I think their job is incredibly difficult and they deserve better treatment and respect.
        I think your question and the answers have been useful since we can mention this work around to drivers in future.

        • EmployeeRockgod70 @ Australia Post on 12/05/2023 - 11:21
          +1

          Not really a 'work-around'; more a system that requires multiple scenarios. Every delivery is different and it's hard to create a software system that meets every need. It's an ongoing process and the software gets updates every few weeks, hence there are changing processes to fit in with these updates.

          • easternculture on 12/05/2023 - 12:04

            @Rockgod70: Is that what they told you to come here and say

            • EmployeeRockgod70 @ Australia Post on 12/05/2023 - 14:44
              +1

              @easternculture: Not sure what you're getting at, but the fact is the software is constantly changing to allow more flexibility and options. With these changes comes knowledge of the system which some Delivery personel get, some don't. It's a common thing with all businesses, not specifically with Post.
              If the software was left in it's initial form, then, yes, there would be no option to change the status and was quite inflexible.
              Also, contrary to other users beliefs Aust Post tries to make changes for the better and be more flexible to suit more scenarios than ever.
              Everyone complains about a service when it goes wrong, but no-one spruicks the good things that happen, because everyone just expects it.
              I notice you've made little unhelpful comments throughout this post, so i assume you're just trying to start something. Some of us are here to help, not join in on silly rants.

              • easternculture on 12/05/2023 - 14:52

                @Rockgod70: If i was your boss , i would sack you on the spot and forfeit your yearly cartier watch bonus.

                How dare you have a non-ozbargain freindly system

                Haha .. just kidding.

  • cheriemoore666 on 10/05/2023 - 09:19
    +3

    Absolutely no reason for this, the driver was just being a jerk. Former AP worker. Very easy to redeliver with the scanner. Unfortunately a lot of disgruntled employees at AP due to very unhappy work environment and customers pay the price.

  • Soundwave on 10/05/2023 - 09:26
    +5

    Oh man. I have a co-worker who ordered something online that she wanted urgently, so instead of having it delivered to home like she usually does, she had it go to our work address. She then checked the app and saw it was updated to 'Returned to sender'. Naturally she called up as she was still at work and was wondering why it was being sent back. They told her the postman that delivers in our area 'Doesn't do stairs'. We don't have stairs. We have a few steps outside of the building with a ramp next to it and an elevator inside. So instead of actually trying, he just changed the status to return to sender. He didn't even set it up for collection. The PO is just down the street across the road. Lady on the phone told her there is nothing they can do and advised my co-worker just to re-order online as it would be quicker. I was just mind blown that they have a worker that doesn't do "stairs". I advised her next time she needs to have it delivered to work, just have it delivered to the PO as a collection center for her to pick up from there.

    • Igaf on 11/05/2023 - 13:44

      What she meant was - "he doesn't do his job and we don't care. It's your problem not ours."

    • Protractor on 11/05/2023 - 13:46

      That's a typical AP protocol.
      Protocol FU2

    • Cheap Gamer on 11/05/2023 - 22:01

      They're probably covering for a workmate with an injury. Posties must lift 16kg as a minimum requirement. One who "doesn't do stairs" would be unfit for employment.

  • dan2k on 10/05/2023 - 10:34

    Our posties don't carry parcels, only cards - parcels are never delivered even if they are the size of a matchbox.

    • RatBargain on 10/05/2023 - 11:20
      +1

      LOL that's so lazy. How do they get away with that?

      • EmployeeRockgod70 @ Australia Post on 10/05/2023 - 11:47
        +7

        That's not entirely true, Posties carry small parcels and Parcel Contractors deliver parcels, 2 seperate processes

    • Cheap Gamer on 11/05/2023 - 22:17

      Thank you now! I'd chuck and run too if I saw a dog.

  • TightAl on 10/05/2023 - 11:17
    -2

    People complain about missing parcels, also complain when the systems are tight to avoid stolen parcels. SmH

    • mrvaluepack on 10/05/2023 - 13:45
      -1

      How is this system tight? And wouldve avoided stolen parcels? Please use your brain. Like i said above he couldve asked for my id which i would have happily showed him. I opened my garage door as well which means i had access to the property.

      • TightAl on 11/05/2023 - 18:16

        Yes your brain, maybe they've got policies?
        Like you said, he tried and couldn't. Then what did you do? Come online and cry.

    • belongsinforums on 11/05/2023 - 19:27

      auspost delivered my parcel to wrong address. it was a $800 phone. they couldnt tell me where they delivered it to. it was sign on delivery.

  • Waltervp on 10/05/2023 - 11:27

    I suspect it is that way and he couldn't revert that. Same with parking fines! I even caught the man giving me a parking fine a minute before the expiry time according to my unsynchronised watch, but that was 2 minutes slow apparently… I got really upset about getting fined one minute past expiry of meter, and complained bitterly to no avail…. Canberra of course.

  • apple2016 on 10/05/2023 - 11:46

    Auspost's system that inflexible or is this driver a noob

    its the driver. They dont give a f***

  • weee on 10/05/2023 - 12:52
    +1

    if the system is that inflexible, there are often bigger issues beneath the surface, contrast to most people's reply, I'm with op I wouldn't have a wtf reaction as well

  • idonotknowwhy on 10/05/2023 - 12:56
    +1

    I missed an AP parcel a few weeks ago, and then saw the guy a few houses down. He gave me my parcel with no issues.
    When I got back, there was a missed parcel slip in the letterbox, which I just binned.

  • bobolo on 10/05/2023 - 13:09
    +3

    mate, just go pick it up. There could be a whole host of reasons;

    1. prevent theft/fraud
    2. heavily audited internally and he wasn't about to risk his job
    3. maybe a huge inconvenience to reverse what he put in the system
    4. maybe he was already late on his deliveries and needed to jet to the next location asap
    5. maybe he needed to take a dump and was urgently trying to get to the shops
    6. maybe he was having a bad day and couldn't be arsed helping anyone
    7. maybe it was the 5th time this had happened to him that day and he's not going to be nice anymore
    8. maybe he's just an arsehole

    Either way, just go pick it up. You missed it fair and square

    • mrvaluepack on 10/05/2023 - 13:46

      How did i "missed" it? I was freaking standing 1 meter infront chatting to him. He wasnt even in his van yet and still had the parcel in one hand.

      • [Deactivated] on 10/05/2023 - 13:55
        +3

        You said you were away from home and you admitted you were able to monitor him ringing your doorbell twice remotely. He had to mark it as a missed delivery. Courier drivers are shitty, but auspost have been the best out of the bunch from experience, despite higher ups cracking the whip at them and giving them tight quotas.

        Just drive to the post office, it's not the end of the world. Maybe send them feedback on their online form about their process.

        • Protractor on 10/05/2023 - 14:00

          Haha. Feedback.
          You may as well grate your knuckles off.
          Have you ever read their reviews?
          The guy will probably give the pkg the Ace Ventura treatment all the way back to HQ

          APost have mastered flogistics.
          Local PO staff are usually fantastic. Everything outside that is basically feral incompetence.

          • [Deactivated] on 10/05/2023 - 14:07

            @Protractor: Used them for ~4years for my online business. Hundreds of deliveries and only 1 issue (because the customer entered the wrong flat number). In comparison other couriers were practically subhuman with 3-5 failed delivery attempts while people were at home or missing parcels. I only use other couriers for personal parcels these days when I have no choice and they have close to a 50% issue rate. The best one was an aramax guy that delivered it to the wrong building, didn't know what building he delivered it to and then an auspost driver went out of his way and returned it to me months later out of courtesy after the concierge in the other building tried to get rid of it.

            Online reviews aren't that accurate since mostly only people who have issues write a review rather than people who've had successful deliveries. I had customers flat out ask to cancel orders if they saw it was being delivered by anything other than auspost. Though I don't know how long this will last with the new ceo.

            • Protractor on 10/05/2023 - 14:21

              @[Deactivated]: I get how neg reviews can dominate. But when the same pattern of dishonesty,deception,unreliability,inefficiency dominates said reviews, you know it's real, wide spread and systemic. You know they either can't or won't change.
              Their system is perverse. It takes days to cross a city, they send to completely unrelated states to 'keep an item moving' or 'have it processed'. An article going from Melb to Syd can end up stuck in QLD somewhere.
              (everyone of those example location is interchangeable across Australia). Items can be scanned dozens of times and remain static.Or be returned for no reason.

              My personal (and 100Ks of others) experience differs from yours, as does almost every person I know who uses APOst. You should really buy a lotto ticket. Your experience is not the norm.
              Given APost is almost a monopoly in many areas, I bet more people would choose anyone but AP if the price was the same, or even a bit more.They suck. Big time

            • TightLikeThisx on 10/05/2023 - 22:08

              @[Deactivated]: I agree. Amarex are the worst. I always see parcels just delivered by them sitting on top of unit mailboxes in my area. Free for the taking.

              DHL will attempt redelivery but this adds days onto the delivery time so its super annoying if the sender has not given them the authority to leave it.

              The issue I think with Australia Post is they don't make their protocols clear to the customers. e.g when they will leave parcels and when they will not.
              I guess the fact that senders will write no signature required on a parcel then send it as signature required also confuses things.

              • Protractor on 11/05/2023 - 13:42

                @TightLikeThisx: You literally have an AP employee state below (98% over their protocols) that they don't always follow those protocols. They 'claim' AP likes to fall in favour of customer and delivery, and yet…? Then they explain AP happily allow subcontractors into the system to access our mail, even IF they struggle with English over even understanding anything AP claims is the core aim here. If this does not sound alarm bells, what possibly could?

                I mean seriously, who knows who these subbies are, or even if they are legal, vetted or legitimate. They could be under the radar cash jobs for all we actually know. I guarantee there's very little oversight. The performance proves it
                Unbelievable

  • Protractor on 10/05/2023 - 13:56

    Email APost ceo.
    his name is Paul.Graham
    You can guess the rest
    Don't waste your time on APOst support/complaints. They lie

    • chris666 on 10/05/2023 - 15:17

      No point lodging a complaint might as well just talk to a mirror… the contractor probably hasn't been trained properly and was just trying to do the right thing even though it wasn't

      • Protractor on 10/05/2023 - 15:23
        +1

        Dropping it onto the CEO means he can't escape scrutiny going fwd. It would be even better to CC the Min for Communications. Sooner or later they will fumigate the place, as a win for the productive minority in the org, and for the govt/customer base benefit. A crap org needs to be constantly harangued until they change the model. This is a service we need, we sponsor, and we have a right to 1st world service for the prices they charge.

  • kaleidoscope on 10/05/2023 - 14:24
    +3

    They are just following the protocol, it's the auspost that you have to blame, not the postie. They don't normally hand over regular mails either. They have to put it in the mailbox instead or for registered mails get the signature.

    • mrvaluepack on 10/05/2023 - 15:24
      +1

      100% incorrect. I have been handed both normal and signed mail in those situations before, ie: came home and saw them in my driveway.

      • hasher22 on 10/05/2023 - 16:28
        -1

        You don't know their process 100%

        You just missed him, even though you got him AFTER he tried to deliver it. The postie said the system cannot reverse it thus the system thinks your parcel is now going to be picked up from the post office.

        It's not the postman's fault, do you think the postman wants to carry an extra parcel around for the sake of it? Think of it from his shoes, if he gives it to you and the system thinks it's back at the post office, then that parcel will be deemed as possibly lost or stolen by the postie end, not yours.

        Why would a postman want to double up his work, double up the post office's work and make you go to the post office just to waste time? If he can give it to you, he will…

        • EmployeeRockgod70 @ Australia Post on 10/05/2023 - 16:46
          +3

          My knowledge of process is at about 98%…..hey, things keep changing, it's hard to keep up! ;)
          Anyway, 'most' delivery drivers, be it Postie or Parcel Contractor would be happy to offload a parcel to the address. It means they don't have to carry it back to the collection point and less chance of something going wrong, ie, mislaid parcel.
          Australia Post focusses on Customer Satisfaction in most instances and will usually try and accomodate any requests that are outside of the ordinary processes.
          In saying that, a lot of the parcel delivery guys are SUB contractors and English is not their first language. The delivery process can be a bit overwheling for some trying to understand the various requirements and intricacies of the scanning software. It can sometimes be lost in the communication from the customer or even the education of the contractor to their sub contractor. There are many areas where mis-communication can occur. I'm not saying this is an excuse, but it happens in all industries and is something most of us are used to.
          Back to your statement; there is no advantage in NOT deliverying the parcel, it's more work if anything. As mentioned previously, the scanning software does allow rescanning, and in the past this has mean't an error in scanning rates but these days it's more about customer satisfaction than scanning compliance.
          I still believe that this is a case of the delivery guy not understanding the scanning system fully, not just denying delivery.

          • wackedupwacko on 11/05/2023 - 14:31

            @Rockgod70: Im curious though, if you're not familiar with the actual resident, would you hand it to over to them in the OPs case. It's completely possible that they may just be an opportunistic thief.

            • EmployeeRockgod70 @ Australia Post on 11/05/2023 - 14:35
              +2

              @wackedupwacko: You would expect that if someone came home there may be evidence they live there, such as entering via Auto garage-door, or going inside first.
              Failing that the driver could ask for ID as they would at the PO. There's too much dodgy stuff going on these days with people stealing other peoples parcels to not have some sort of vigilance applied.

    • Protractor on 10/05/2023 - 16:42
      +1

      If they are following the protocol on this occasion, it proves how inconsistent they are. The reviews indicate following protocols ia a Halleys Comet frequency event
      People going into bat for this bunch of clowns are the reason it has never reformed or been held to account.

      • kaleidoscope on 10/05/2023 - 17:01
        +1

        If they are following the protocol on this occasion, it proves how inconsistent they are

        it is what it is…

        OP’s words

        He said nope and tried to cancel it in the system but couldn't, and left

        If the system doesn’t allow cancellations he is not authorised to hand it over, end of story :-).
        You can argue it’s a stupid system and highly inconvenient, but you gotta remember it’s not upto the delivery person or postie to make up the rules. They’re just doing their job as they instructed to do so.

  • Daddy Chill on 10/05/2023 - 15:53
    +5

    Aust Post should be nuked

    • apple2016 on 10/05/2023 - 16:49

      100%

      • Protractor on 10/05/2023 - 17:13

        In the absence of a real disaster or pandemic,delivery should be free if it's more than 48 hours late.
        ( Mind you have a look at the estimated times these days and then look at the plethora of reasons they get to ignore any attempts to comply. )

    • AssociatedHamBoi69 @ Australia Post on 12/05/2023 - 20:24

      Daddy Chill.

      Also I wanna keep my job :)

    • easternculture on 12/05/2023 - 20:27

      Well what do we do with fastway then.
      They are worse
      The couriers take the good stuff home

  • TheFreaK on 10/05/2023 - 16:28
    +1

    100% lying to your face, had the same thing happen and he was able to mark it as delivered after marking me as not home

  • nedski on 10/05/2023 - 16:44

    AusPost might also have protocols regarding people walking up to the Postie or waiting outside to give the impression they live there so they can receive a parcel with contraband in it. After the parcel is delivered, the person walks off and law enforcement cant attach the delivery to a person.

    It was a scenario I had to respond to in a job interview a few years back.

    • Protractor on 10/05/2023 - 17:00
      +1

      So when they ask for ID at the PO, it's different to a lawful employee asking for ID on your own property?

      The delivery person could not be arsed, either handing it over and/or undoing the 'not home' scan (because time = money) That's A/Post fault.That's the limiting goal posts they place on the field staff.
      If an A/Post contractor can't read, and/or can't validate a customers ID in the field ,on the owners property it's because either the contractor or A/Post (or both) want it that way.

      • nedski on 10/05/2023 - 22:21

        Siri: Define the word "Might".

        Did I say this was DEFINITELY the reason? No I said MIGHT! I was just sharing some information. Dont be so quick to jump down people's throats in your ill conceived idea to be right.

  • Ms Bargainer on 10/05/2023 - 16:46

    The same happened to me once. The postie could not/would not reverse the attempted delivery once it had been logged. However, on another occasion it was changed.

  • Protractor on 10/05/2023 - 16:51

    Nuke car parks (aka sorting rooms ) first.
    Remembering that those in the video are trained and approved contractors and clearly APost oversight after they get their badges was(is? ) non existent

    https://tinyurl.com/Hi-TechSortingRoom

    Some things never change.

  • SpicyStew on 10/05/2023 - 16:59

    security procedure

    it's either this or you'd be posting "parcel says delivered but I can't find it anywhere!"

    be thankful it's more difficult for the posties or others to steal parcels

    It's a bother to enter passwords/2fa each time but it serves a purpose

    • mrvaluepack on 10/05/2023 - 19:50
      +1

      Highly doubt its for "security reasons". Just plain noobness on the postie not knowing how to overcome this situation. Others who have worked in the industry have written that it was indeed due to the postie's inexperience.

      • Protractor on 11/05/2023 - 13:37
        +1

        His attitude will propel him higher into the AP system. He has all the core values

  • Typical16-bitEnjoyer on 10/05/2023 - 17:06
    -2

    Ok story OP but needed more dragons

  • congo on 10/05/2023 - 19:52
    +3

    At least he rang door bell twice… My one knows I am home, and she know where the door bell is, but she sneaks in like a thief and leaves a collection note.
    I've setup cameras and sensors to caught her in the act!

  • mrvaluepack on 10/05/2023 - 19:56
    -5

    Since this made it to the front page, I'll provide more details:

    The parcel delivery driver was asian and seemed like english wasn't his first language. This might have contributed to why he wasn't able to rescan the parcel and mark it as delivered. He said that he would deliver it to the post office and come back with it after all his delivery rounds to deliver the item later in the evening. Never happened, I was home all day after I came home. This pissed me off the most.

    • kaleidoscope on 10/05/2023 - 22:20

      delivery driver was asian and seemed like english wasn't his first language. This might have contributed to why he wasn't able to rescan the parcel and mark it as delivered

      Are you telling the scanner only works for native English speakers?

      • Protractor on 11/05/2023 - 12:55
        +1

        No, he's probably saying APost employ the wrong people.
        It looks like they have upped the anti from enabling lying on the tracking, in their support responses and now directly to the customers face.

  • caspochek on 10/05/2023 - 20:24
    +1

    Driver is a noob, I had a missed registered post letter I was expecting. As I was backing into my drive I saw the same postie drive down the street. I hopped back in my car and chased him down. I tried to be as pleasant as possible and apologetic, saying its really important I receive it today. And he was happy to hand it over.

  • ChickenTalon on 10/05/2023 - 20:45

    They actually tried to deliver your parcel! !
    Lucky you.

    Where I am, lucky parcels are delivered by van. Sometimes they get “delivered” with the regular letters and our postie doesn’t even bother, just hands out missed delivery cards. Very annoying as our post office is only 9-5 M-F

  • TightLikeThisx on 10/05/2023 - 21:44
    -1

    System isn't inflexible and maybe this guy is a noob but think about it from the drivers perspective:

    1. The driver who is most likely a contractor gets paid to attempt delivery of a parcel and if they are not there follow the correct carding procedures. Once that is done they have fulfilled their contractual obligations. Any time they spend after that is them basically giving away their own personal free time.

    2. Scanning a parcel in as carded then marking it as signed and delivered afterward can be sketchy because it can look like the driver stole the parcel. You could get smart and sign a fake name and signature then ring up Australia Post and claim that you never received it showing your security footage to back this up.

    3. It's a difficult job. Getting abused by people for interrupting their WFH meetings or not acting like peoples personal servant or getting treated like an idiot for requesting someone to lock their aggressive dog in another room while they receive a parcel can zap a drivers enthusiasm.

    That said if I was doing the job I would take the risk and deliver it.

    • chris666 on 11/05/2023 - 16:21

      He still has to take the parcel to the post office and scan it there so technically it's costing him more time then if he was trained properly and changed the scan and redeliver. Also why would it be sketchy if the op got his own parcel after opening his garage door wouldn't that be job complete?

      • TightLikeThisx on 11/05/2023 - 19:00
        -1

        It would take longer to deliver the parcel because he would have to wait for OP to park car, then exit, then fish the card out of the mailbox then record OPs name, then wait for OP to sign it. They take the parcels to the post office together so doing that would just involve scanning it along with everything else he has to drop off there.

        It would be sketchy because OP could be dodgy like I said. He could sign a fake name then call up the company that he ordered the goods off and tell them he did not receive his parcel and wants a refund. He has footage of the delivery driver trying to deliver then walking away. With this footage and the tracking log combined it looks like the delivery driver either stole the parcel himself or delivered to it to another address by mistake.

  • Minus1000TalentPlan on 10/05/2023 - 22:19

    Least austpost attempts to ring the doorbell and secure the parcel it if you are not there to sign. Amazon dragonfly on the other hand are worse. Recently had a parcel place in the back of ute at my house with the proof of delivery photo showing it was in a ute who does that?

  • KingJuf on 10/05/2023 - 22:43

    I went to the post office recently to collect a parcel and the driver had not arrived yet. Seen him in the carpark and he let me take it off him after I signed for it. It was a startrack parcel but basically the same as auspost I think. Maybe you had a noob driver.

  • fredk1000 on 10/05/2023 - 23:17
    +1

    If you were there one minute earlier or one minute later, we would of been spared this post.

    • Igaf on 11/05/2023 - 17:28

      Tee hee.

  • ProlapsedHeinous on 10/05/2023 - 23:51

    You can't blame the driver if they have already marked the parcel as nobody home and theres no way to reverse it. All you can do is send feedback to try to get them to change the system to make it more flexible. Whether that will make a difference is anyones guess.

  • Wasabi Ninja on 11/05/2023 - 10:00

    You snooze you lose…

  • Hangryuman on 11/05/2023 - 11:32

    'He … tried to cancel it in the system but couldn't, and left'

    so - he tried to help you, but the system wouldn't let him, and you're blaming him ?

    Blame the SYSTEM !!!

    • Protractor on 11/05/2023 - 12:59
      +1

      No,
      He tried, but struggled because of his (AP employee) language barrier, apparently.
      https://www.ozbargain.com.au/comment/13732420/redir

      But then he also misled the customer by committing to deliver later .This happens all the time and hardly ever gets recorded in the AP system because it's how they roll

  • mavis30551 on 11/05/2023 - 13:40
    +1

    Guys just doing his job. Leave him be

  • webmonkey on 11/05/2023 - 14:11

    I reckon he just couldn't be (profanity) pulling it out for you again. I had a huge amount of trouble with carding by a AP driver that services my area and one time I was on high alert for a package delivery I was expecting and busted him carding me without going to the house. After confronting him he said he was just about to go up even though I had already taken the card from my mailbox. He did actually give me my parcel without any fuss though.

    I still called up to complain to AP and they found it strange it was logged as carded but then cancelled soon after.

  • Cave Fire on 11/05/2023 - 16:32

    AFAIK They have a system similar to pick rate in a warehouse. So everything on the route is scheduled with the time it should take. Down to each parcel…. This get's people into a kind of robotic state. They only care about getting through the parcels asap and meeting their target. Things like actual customer service go out the window. He could have probably just given the package and told someone to fix that up.

  • [Deactivated] on 11/05/2023 - 16:59
    +1

    Dear OP - did you finally get your parcel?

    • mrvaluepack on 11/05/2023 - 17:02
      +1

      Yes, got it today. Strange thing, the pickup card only had my name and the post office address on an auspost card. No barcode or parcel number. The post office asked for my address because they weren't sure as well.

      • Igaf on 11/05/2023 - 17:31

        Standard fare ime.

      • [Deactivated] on 11/05/2023 - 17:32

        I had to queue at the p.o today as well - they ran out of postal locker space due to influx of parcels, most likely because of Mother's Day.

  • dah256 on 11/05/2023 - 18:59

    Tbh I haven't read all the comments. Had something dim

  • easternculture on 11/05/2023 - 22:28
    +1

    My postman leaves the parcel at the door.
    Luckily we live in a safe neibourhood

    Would you prefer couriers please to deliver your parcel. Get ready to climb on the roof to retrieve it

  • CuteWittleCorgi on 12/05/2023 - 08:21

    Should've recorded it and sent to A Current Affair

  • Davo1111 on 12/05/2023 - 08:38

    Eh, people have given several reasons, yet you and protractor have rebutted everything.

    Next time answer your door

    Pointless thread

  • Wilson Wallace on 12/05/2023 - 08:47

    Got a message saying Aus Post is delivering today. Needs a signature or it will go direct to post office if no one is home. Changed it to leave it on the front porch. Easy done….

  • REDRUM on 12/05/2023 - 10:20
    +1

    There are people who follow around AP vans and pull this kind of scam, while it may be annoying at least they are protecting your interests.

    I've had this happen once since it wasn't my usual guy, I said here, I'll open the door to show them that I lived there and then they gave me the parcel.

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