Beware Bupa and Medibank Clearance Certificates, Second Time Error

screensaver on 16/04/2023 - 02:03

I have been a continuous member of several health funds for 4 years but recently when I switched from Bupa to Medibank, the clearance certificate Medibank sent me said I have to wait 10 years for my loading to be removed, when it is actually six. This has happened before and after I pointed it out last time,it was fixed but now it has happened again and this time is not fixed. I had called Medibank, who took weeks to get back to me and the girl pretty much said I had to prove it. So I spent my Saturday night going through emails to prove continuous membership., now I don tknow my next move because they take so long to get back to you. So make sure your transfer clearance certificates are correct because these 2 funds are not trustworthy

Financial

Related Stores

Bupa
Bupa
Medibank Private
Medibank Private

Comments

  • deme on 16/04/2023 - 08:33
    +1

    Hi Pam

  • MrThing on 16/04/2023 - 08:41
    -1

    Cool story

  • MS Paint on 16/04/2023 - 09:00
    +2

    This should be titled…

    S1 E4 : β„™π•’π•ž 𝕧𝕀. π•„π•–π••π•šπ•“π•’π•Ÿπ•œ (I don't feel better yet)
    βͺ ▢️ ⏸️ ⏩ ⁽˒ᡏⁱᡖ ⁱⁿᡗʳᡒ⁾

  • DoctorCalculon on 16/04/2023 - 09:57

    funds are not trustworthy

    You already knew Medibank wasn't trustworthy to begin with.

    https://www.upguard.com/blog/what-caused-the-medibank-data-b…

  • deme on 16/04/2023 - 10:26
    +1

    From your post history: https://www.ozbargain.com.au/user/314010/nodes

    Date Insurer Topic
    16/04/2023 - Continuous Member of Multiple Health Funds for 4 Years, Recent Switch from Bupa to Medibank
    09/11/2022 Bupa I just joined to beat the rush for this amazing deal.
    25/08/2022 NIB have checked with NIB, and this is correct,
    08/06/2022 Medibank I did not know about this discount until today, but Medibank Health Insurance customers get a discount on their health insurance if they notify Medibank of their concession card number.
    14/09/2021 Westfund I estimate mine will be equivalent to about 2 weeks premium.

    This looks so confusing.

  • randomusername2017 on 16/04/2023 - 10:38

    several health funds

    Many hands make light work….

    But still nobody home…

    • screensaver on 16/04/2023 - 12:34

      oh Im home alright, if I hadnt picked up on the error it would have gone unchecked Mr Wiseguy

      • MS Paint on 16/04/2023 - 13:12

        @mr wiseguy

        Is this true?

  • deme on 17/04/2023 - 11:37

    Did it get fixed

    • screensaver on 17/04/2023 - 20:01

      no but I have found all my transfer certificates and I am going to write to the email address they gave me at the beginning. I think I have identified the problem. Bupa sent me their clearance certificate that said I had 1460 paid days and Medibank then sent me their certificate that said I had 0 paid days. I have both certificates.and a complete record of my memberships everywhere

  • screensaver on 17/04/2023 - 20:09

    actually there is one missing earlierr Bupa cert but I have the membership number and dates

  • randomusername2017 on 17/04/2023 - 20:47

    ⏳

  • screensaver on 12/05/2023 - 00:22

    Still not resolved, I had to get the Ombudsman involved because their customer service is non existant. Now my 25000 sign up points are missing, and I have to go on a new chase some service roller coaster, these big companies are staffed by people who do as little work as possible

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