I Just Bought a $3,000 Rooftop Air Conditioner for $1.89, but The Order Was Refunded for an Illegitimate Reason

Lausse777 on 23/03/2023 - 11:47
Last edited 23/03/2023 - 12:21 by 1 other user

Zippay are running a deal today, and as I was browsing those deals I noticed this Roof Top Air Conditioner

I noticed that it was on sale down to $1.89, so I bought one.

Here is a screenshot showing that I purchased it today

I was preparing to go pick it up, but then received an email to say that the order was cancelled, with the following reasoning:

"Unfortunately, the seller had to cancel your order due to the following reason: I'm out of stock or the item is damaged."

However - the listing continues to show, but now for a higher price, proving that this is a lie.

What do I do about this? If it was a mistake, should this be my problem? I paid for this and was making preparations for pickup.

Edit: thanks for all your replies. OzBargain is a fun place. I've learned that even though most people on here would have no issue jumping on some crazy loophole of a deal that was obviously a mistake in judgement by someone working at a company, it's generally frowned upon to want to take a deal that was another kind of a mistake.

Also learned that people seem to be really worried about how they are perceived on here. It's a forum about bargains - lighten up 😂

Thanks again for the laugh everyone… I'm off to enjoy my non-air-conditioned day!

Poll Options expired

  • 27
    I should take this to the high court of Australia
  • 4
    I create a picket around this business until I have my air conditioner
  • 17
    I should contact A Current Affair and Netflix about this story of injustice
  • 300
    All of the above
  • 6
    I should sue eBay as this really is their fault - someone must and will pay
General Discussion

Comments

  • Ryanek on 23/03/2023 - 12:26
    +9

    I know you're replying to everyone with sarcasm, but you obviously feel entitled to a pretty obvious pricing error.

    How has this impacted your life other than "making preparations for pickup". What does that even mean?… you had to put on pants or something?

    • ausse777 on 23/03/2023 - 12:29

      No, I don't wear pants when shopping. I'm not going to an opera. My preparations included shifting my extensive morning routine forward by at least 30 minutes, so that alone is a basis to sue.

      • Ryanek on 23/03/2023 - 12:31
        +3

        You know what they say… sarcasm is the recourse of the weak mind

        • ausse777 on 23/03/2023 - 12:37

          Hey I can prove that I don't go shopping with pants.

        • cookie2 on 23/03/2023 - 13:53

          Who says that?

  • pegaxs on 23/03/2023 - 12:33
    +2

    lol @ illegitimate reason…

    • ausse777 on 23/03/2023 - 12:37

      GordonD has replied with hope. Illigitimate 4 reals

      • pegaxs on 23/03/2023 - 22:33

        No, what Gordon gave you was confirmation bias that you were looking for.

        There would 100% be a T&C covering E&OE listings. You can’t walk into a store and thrust money at them and demand they take it for a pricing error. They have the right to say no and hand your money back, which is exactly what happened here.

        There is no way you are going to be able to sue over this. You took a gamble they wouldn’t notice, you knew it was a pricing error, they found it and refunded your money. Simples! *meerkat chirp*

  • Drakesy on 23/03/2023 - 12:46
    +9

    OP has a strange sense of humour…

    • Payne on 23/03/2023 - 14:31
      +5

      Yep. But I guess a happy troll is better than a grumpy one.

  • rumblytangara on 23/03/2023 - 12:52

    What do I do about this? If it was a mistake, should this be my problem? I paid for this and was making preparations for pickup.

    This has been established for… centuries… in contact law that if something was put up as a genuine mistake, the seller is not required to follow through with it.

    We covered this in high school, a really, really long time ago. So I can't remember the details.

    • lostgoat on 23/03/2023 - 13:05
      +1

      It a shame if I had the right to all the price errors I've seen .
      I'd probably have at least 7 figures more .

    • nedski on 25/03/2023 - 11:29
      +1

      Yes if something is offered at the wrong price, then sure the seller doesnt have to sell it at that price. Consumer law covers that off. However since OP has paid money, that is consideration and hence maybe the contract is now in force.

      • rumblytangara on 25/03/2023 - 11:52

        Fair point, but i suspect consideration is not sufficient. I've seen pricing errors like this for decades where payments been made and the sales still cancelled. Not just in Oz, either.

        • nedski on 25/03/2023 - 11:54

          Insufficient consideration is not a factor. Thats why you see instances of people purchasing something for a symbolic $1 to demonstrate consideration.

          • rumblytangara on 25/03/2023 - 12:23

            @nedski: Let me rephrase - the exchange of consideration is not enough to enforce the contract. I've seen this happen before, something is mispriced, hundreds of thousands of items are ordered online and transactions are made, then the sales are cancelled.

            I'm not sure what the legal point is that allows this, but first time I saw it was over 20 years ago and it wasn't new then. OP is not faced with a novel legal situation here, it's a well trodden path.

            (So my point is as not about 'considerstion' not being a sufficient monetary amount, we are aware that it's a binary value in contracts, it either exists or it does not exist)

  • CyberMurning on 23/03/2023 - 13:02
    +3

    bikies ?

    • Cheap Gamer on 24/03/2023 - 10:32

      Bikies are sick of solving everyone's problems. Can we please just give them a break?

  • GG57 on 23/03/2023 - 13:25
    +1

    I wonder why OP hasn't posted this item as a deal, discounted 36% from $2,929 to $1,889?

    • rompastompa on 23/03/2023 - 14:42
      +1

      $1,605.65 using CARZIP

      OP, did you really pay $1.89? or did you attempt to get it for $1.60?

  • altomic on 23/03/2023 - 13:30
    +4

    OP, you should really chill…….oh yeah, wait, you can't.

  • netjock on 23/03/2023 - 13:30
    +1

    Probably smashed your unit in frustration after figuring out they made a mistake. For $1.89 cheaper to smash it than to attend to the pick up :D

  • pharkurnell on 23/03/2023 - 13:44
    +3

    Wheres the option in the poll to give yourself an uppercut for thinking it would ever come through….

    • lostgoat on 23/03/2023 - 14:00

      Maybe if he was Speedy Gonzales he could have got under their guard. .00000000000000000000000000000000000000001% Chance

  • gbinitt on 23/03/2023 - 14:01

    L plate

  • Bargainitis on 23/03/2023 - 16:00

    hahahahahahahaha

    take a seat bro.

  • Herbse on 23/03/2023 - 17:10

    Definitely a case for the supreme court to take on. I'll contact my family lawyer and he'll get in touch with you.

  • Heaps for Cheaps on 23/03/2023 - 17:33
    +3

    The REAL question is: Why didn't you post this as a deal?

    I can guess why… it's because you knew it was a price-error and you wanted to keep it to yourself, hoping it would slip through…

    So, for not posting, I have no sympathy. Put on your big girl pants and move on.

  • saimone on 23/03/2023 - 18:10

    price error

  • [Deactivated] on 23/03/2023 - 20:08

    If in NSW I'd dispute it with fair trading, saying they sold a item under a abn and while I have proof of the transaction they did not honour it and increased the pricing.

    If lucky they would doom their entire customer base if you were successful.

  • lothus777 on 23/03/2023 - 21:10

    Cmon, its clearly a price error, you don't want to fire the ecommerce guy do you? D:

  • Daddy Chill on 23/03/2023 - 22:09
    +1

    This is the most anti trans post ever

  • Maximum64 on 23/03/2023 - 22:09

    Plot twist, OP doesn't even have a caravan to fit the A/C to, and thought he could fit it to his house …

  • umoddbro on 24/03/2023 - 02:06
    +1

    Should've posted it here, so we could all grab our pitchforks….. now you're just on your own mate.

  • teealama on 24/03/2023 - 05:45
    +1

    You have a roof but no ceiling on your expectations 😂

  • franco cozzo on 24/03/2023 - 06:40
    +1

    you should have listed it here as a 'deal' and gotten 500 upvotes!

  • Sinnerator on 24/03/2023 - 07:50

    Actually take them to xCAT small claims court, it only costs $50 to $100 depending what state you are in.
    I would be interested in your results.

  • kraigg on 24/03/2023 - 08:25
    +1

    You should threaten to take this all the way to the Prime Minister!

  • TightAl on 24/03/2023 - 09:45

    So cringe, the absolute entitlement of thinking you DESERVE it lmao.

    • franco cozzo on 24/03/2023 - 11:45
      +1

      and yet 'price errors' are by far the most 'popular deals' on this site….

      …hmmm. i smell a little BS hypocrisy in this thread…..

      • Munki on 24/03/2023 - 13:20

        I think the OzBargain community is larger than you probably think…

      • Dognosis on 24/03/2023 - 16:30

        I think there is a difference. Taking advantage of a price error and then whinging when it is not honored is the problem here. Most Ozbargainers (and people in general) can accept that it is an error an move on if rejected. This is not Hypocritical.

  • [Deactivated] on 24/03/2023 - 11:09
    +1

    Playing my tiny violin sad music for you OP

    • avoidfullprice on 25/03/2023 - 08:57

      Mate should’ve played the trombone. It’s free delivery on amazon.

  • solidussnake on 24/03/2023 - 12:09

    Ozbargain cringe posting

  • herecomestheoost on 24/03/2023 - 13:56
    -1

    LEAVE THEM BAD FEEDBACK!!!! (If you can it's hard to do that these days)

  • nikey2k27 on 24/03/2023 - 20:16

    hight court just for enjoyment

  • Empharand on 24/03/2023 - 22:37
    +1

    The Order Was Refunded for an Illegitimate Reason

    Are you that high up on your high horse that you thought any seller would honour a price error of $1.89 (Which to my calculation is 99.9% off) and proceed with a sale well below cost-price and take a loss to make you happy?

    Lol

    What do I do about this? If it was a mistake, should this be my problem? I paid for this and was making preparations for pickup.

    This is what you do (In no particular order)

    • Contact Consumer Affairs
    • Contact 'A Current Affair'
    • Post a video on TikTok and ensure it goes viral for the maximum chance of a solution - Remember that there's no way to dislike or downvote a Tiktok video so it's a great way to gain publicity and attention
    • As per the above, when you do go viral start selling Merch (Shirts, Mugs, Coffee Cups, Mouse Pads, Pens, Hats etc)
    • Riot outside of their HQ (Extra points if you Facebook and Tiktok live-stream it)
    • Start a Change.Org petition
    • Start a Go Fund Me as the above (and everything else) will cost a lot of $$$$$ and you will likely need to book several 5-Star Hotels, Pay for Flights etc
    • Hire a Lawyer - A good one obviously

    Thanks again for the laugh everyone

    On behalf of everyone reading your thread, Thanks for the laugh @ausse777

  • drfuzzy on 25/03/2023 - 00:18

    Enjoy the day you deserve, OP.

  • smartazz104 on 25/03/2023 - 10:59
    +1

    This is the most blatant case of fraudulent advertising since my suit against the film, "The Never-Ending Story".

  • fastnbulbous on 25/03/2023 - 13:30
    +1

    Go to the high court - It's the vibe of it. It's the Constitution. It's Mabo. It's justice. It's law.

    • lachhelix on 26/03/2023 - 13:29

      Maybe he should check with the seller to see whether they've got any jousting sticks?

  • liongalahad on 25/03/2023 - 20:27

    Troll level over 9000

  • Ghost47 on 26/03/2023 - 13:18

    OP is a good troll.

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