To all who bought and are currently using a Fold device, did you get Samsung Care+ or equivalent? (JB-Hifi mobile care, Telstra/Optus payments)? Why and why not?
I'm considering of purchasing one but thought that with the premium pricing and no dust resistance, I thought it might be worth it to get insurance on the device - that and screen replacements are going to be quite expensive.
Thoughts?
have flip4, No careplus but did invest $150 on good phone cases. I use them alternatively with watch bands.
My experience: I got Samsung Care+ with mine, because it was free direct through Samsung with the purchase.
Had it for my Fold 2 and 3 too, but never needed to use it. I don't use a case with my phones, but I often notice I'm more careful with my phone and tech than the average person.
Haven't had any issues with dust or water. I do have a waterproof clear pouch thing from Amazon for when I go to the beach that lets you still use the phone folded but keeps sand out.
I got the Flip 4 which came with Samsung Care+ with the preorder bonus. Recently my dog knocked my phone off the table and the hinge got jammed and they actually ended up replacing it for free. I read online it's hit or miss so I guess I just got lucky. I also had the first Flip and my dog bit through the screen (lol) when he was teething and the cost to replace the screen was almost more than I paid for it since I got it during Black Friday sales.
I did for my Fold 3. Haven't used it once. I am not rough with my phones but it's definitely been dropped and thrown around etc.
A good phone case and screen protector (if applicable) is a must have before any insurance considerations.
Agree! I do plan to get a mil-spec case however I still worry about the longevity of the phone (because of the foldable screen)
Have a Fold 4 and I didn't get it. Have a decent case and I have pretty good record with my phone. I only ended up paying about $750 for it. If it had cost me the $2500 maybe i would.
Oh how'd you get it for that price? Trade-in? Did you get it 2nd hand?
It was originally buying it for around $1800 then work giving me 40% $720 cash back for salary sacrifice. Then Samsung failing to deliver it. So I ordered it again with the 3 galaxy buds discount for $1450. So $1450 - $720. Not replicable unless your work offers salary sacrifice.
I thought I did at the time on my Fold 3. When I dropped it, (slight dent), I discovered it wasn't on the Invoice. I didn't pay full price fortunately.
However, I dropped it on the garage floor ( only had the foldable case which holds the stylus) and I have a small crack at the top of the front screen. It still operates okay, but Obviously don't expose it to water.
Got Care+ when purchased through the Samsung store online however never used it (yet!).
I had samsung care plus with flip 3. 18 months in, phone screen went black. Took it to samsung. Told them i purchased samsung care plus. They checked in thier computer. They say no samsung care in our system. Even though i had invoice saying samsung care purchased along with the phone. Sent an email to samsung care team. They say i did not register my device after the purchase. I told them never got any email. They say bad luck. You paid for service you will never receive. I said give me my money back. Never got any reply back. So not the best experience. However since phone was still under warranty they fixed it for free
If you are as clumsy as my brother then insurance makes sense. He smashes his phone a few times a year, sometimes I wish he would just get a tough case from Otterbox or something but he never learns and his is always case-less and no screen protector (not even a tempered glass protector). His reasoning…. he doesn't want to cover up the beautiful lines of the device…. crock of $hit if ya breaking a device every few months lol.