The widget to collapse a comment thread is too small on mobile and frequently I end up clicking the username. Can you please make it bigger or move it to the right side (near the time stamp)?
Thread Button Is Hard to Use
soan papdi on 20/02/2023 - 09:38
Comments
However if only looking at desktop users (which is only ~34% of all OzBargain traffic)
That is almost 4 year old data…… Could've changed since a lot of people now WFH and probably have it running on the side…… like me…..
Personally, I use it most on Desktop over my phone.
Currently there are about twice as many visitors on mobile comparing to desktop, however
- For logged in users they are about the same, and "desktop" users are usually more vocal in terms of demanding how the site should work.
- A lot of features were introduced when there weren't that many mobile users.
- Site is also developed on a desktop & then tested on mobile.
Going forward the aim is indeed prioritising mobile users.
Thank you! Answers my question.
Why collapse it?
Just keep scrolling.
Easier skip a whole thread if the top post doesn't interest me. Easy to miss top level posts if I scroll too fast. Just a personal preference.
The problem with narrow screen is that we simply can't fit that many items in, unless we change the paradigm. For comments on the same row from left to right you'll have open/collapse button, user flair, username, timestamp, "new" tag, current votes, menu for voting, etc. Simply making one element larger or moving the order isn't going to fix the issue.
On Reddit mobile you can touch on the timestamp itself to open/collapse the comments. There are other ideas such as moving the "new" tag or voting menu around. We'll continue to investigate the solution this year.
Are you able to do something gesture based like long touch on the comment to collapse?
That kind of feature would be even harder for users to discover than clicking on random stuff to collapse…
You could add it in addition. Plus don't most users discover site features by posting a thread?
Make it about the same size of the vote icon (16px?), would go quite a way to improve the usability without needing to rethink the component.
Though you're gonna need to fiddle with that sprite.
I don’t see how there is an issue, I only have a 4.7” screen on my phone and very rarely click the wrong thing. Besides it’s easy to zoom if needed.
Be interesting to see what the site % of mobile vs desktop users is. Because then that would show whether effort should be put into Mobile or not.