Buying Hyundai Palisade from Pickles Auction

Hi Legends,

I'd really appreciate your advice on this one :)

Is it OK to buy a 2021 Hyundai Palisade from Pickles Auction? 55,776 Kilometres on it. I'm located in WA and will have to pay for transport from Sydney. Is it a problem that I can't see the car in person?

Anything I should consider?

This car is what I'm looking at.

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Comments

  • +69
    • Front tyre is unroadworthy.

    • Spare key and remote are missing.

    • Service book is incomplete.

    • There's paint chips around body and bumper.

    • Windscreen is chipped.

    • Rear door is dented.

    • Hood lining is torn/ripped/holed.

    • Tail gate trim is scratched or scraped.

    While some of these are quite minor, it could be an indication of how well it's been kept/maintained. Look at the interior leather condition too.

    On top of all that, it had a very weak 2.2L diesel engine, esp for the car size.

    There's no mechanical inspection or report that I can see, who knows what else is going on.

    You have not viewed this vehicle. Why would you even bother?

    • +5

      Thanks mate, you're a champ! 🙏

      • +18

        In Jail, 'Champ' means being the receiver.

        • Why?

        • +4

          I don't think that's actually true. Just something the show made up for the episode.

          • +1

            @Herbse: Not sure about the definition, but calling someone champ can definitely be viewed as sarcasm at least, in the context of "you think you are the champ, but you are so not" or maybe just d! Ckhead. It's called "being champed". My guess is it comes from elders calling little kids champ, but I wouldn't know

        • And you know this how?

          • @SolitaryMan: A friend had a Maori guy at his shop, and at the end of payment he said 'Thanks champ', and the Maori guy went nuts, wanting to beat my mate up… Then we were told that the guy was just out of jail, and that's a derogatory meaning…

            • +10

              @Heaps for Cheaps: Can't imagine why he would have been in jail.

            • +1

              @Heaps for Cheaps: Hence why he shouldn't have been released. (He knows the rest of the world doesn't use their silly jargon but uses it as an excuse to be a violent scumbag.)

      • yes BUT keep an eye on it, if it goes for cheap, its definitely worth it

    • -2

      On top of all that, it had a very weak 2.2L diesel engine, esp for the car size.

      Looking at reviews of it, with the turbo it's not too bad. 0-100 in 7 seconds is pretty impressive for the size of the engine (and car)

      I'll admit that overall it's a pretty boring vehicle though.

      • +14

        Did you pluck a number from thin air? there is no way that is a 7 second 0-100 car, that more like warm SUV territory.
        I'd guess more like 10 seconds for that weight and output
        I was right on the money

    • Service book is incomplete probably means it's had a service.

    • +3

      On top of all that, it had a very weak 2.2L diesel engine, esp for the car size.

      Is that the 2.2L Turbo diesel with 200hp and mighty punchy 440nm torque ?

      Wait till you try the 130-160hp from 1.2L / 1.3L / 1.5L turbo petrol on Peugeot / Mercedes / BMW's SUV with half the torque.

      • +1

        I have driven the iLoad van with this motor and it's smooth, refined, has power through the range, and is the pick from the Hyundai motors offered, at least compared to the v6. It also doesn't use a lot of petrol. Only issues is its burning dirty diesel. If you want to break speed records maybe be realistic about the car you drive

    • +2

      Pickles auction never provide mechanical report you have to check it in person. Also there is reserved price for these vehicle too they don’t just sell it to highest bidder.

      • Often you can ring & get a rough selling price range (sometimes the exact reserve if you get a nice person)

  • +9

    Why would you? Auction fees, transport, licensing etc…

    10 available on Carsales

    • +1

      This

      Stupid unnecessary risk buying sight unseen then ship across entire continent. Looking at 5K all up on road assuming no problems (lol)

      Unless rare car, not worth it

    • -5

      Because on carsales it's 50k, on pickles it's 10k

      • +11

        Except its not going to hammer at 10k

        • +1

          yes, its going to sell for more than 10k, but keep an eye out for it, if it goes for cheap, its definitely worth it

  • +2

    Probably no issue if you can't see the car in person with exception that you accept everything about it, including any issues which you might have picked up had you seen it in person!

  • +10

    Almost sounds like its a repo jobby or a stolen vehicle given the state of it.

    TBH unless you work in the industry and have access to cheap labour i'd steer clear.
    There's no confirmation of the condition of the engine.

    If you're spending this sort of money then i'd want to conform that the transmission/engine aren't going to grenade themselves/aren't already grenaded.

  • +6

    Cheers guys, appreciate your thoughts.
    All comments make a lot of sense.

    Stock in Perth just seemed low, but I can see now there are too many red flags.

    • +22

      No.

      • Dreadful build quality
      • In-car camera privacy
      • Crashy autopilot
      • Battery replacement is expensive
      • Tyre wear
      • Performance drop at high ambient temps
      • Buggy software updates
      • High repair costs
      • Expensive from the outset
      • Elon is a tool
      • +15

        Elon is a tool

        This!

      • +5

        Tyre wear

        Doesn't that apply to every vehicle with tyres?

      • +2

        What about BYD atto3, 20k cheaper than a model Y

        • -2

          Faulty AC. Overzealous warning system.

      • +3

        Battery replacement is barely an issue. If it fails it’ll likely be under their warranty. Otherwise, the minor degradation will still mean the battery is most likely OK to use for 15-20y

        • -2

          battery is most likely OK to use for 15-20y

          Sure, if you only expect to drive 50km on a charge.
          Most people are going to want to replace the battery at 10 years.

          • +2

            @ssfps: Theyre finding the batteries are lasting around 300,000k's before degradation starts to really impact range which would generally be around 15-20 years of a cars life

            • @Drakesy: Any source to share? That's pretty cool.

      • +3

        Dreadful build quality

        That only applies to Teslas built in the US.
        As of recent, Teslas sold in Australia (Model 3 & Y, idk about the other models) are now from the Shanghai factory, which don't seem to have the same build quality issues.

        Elon is a tool

        Yep, he's unbearable!

        • Remember when Made in the US used to be a thing of pride and Made in China always mocked?

          • +1

            @Munki: Not really tbh. Ever wanted to buy a US made Chrysler/Jeep? Me neither.

  • Now based on all these comments, how much would be worth to consider bargain, based on all these info? $1, $10, $100 $1000? Lets start the bidding.

    • Depends on your repair skillset and ebay nouse.

      If not at MCM levels, probably best to just get 9ne that definitely works.

  • Absolutely nothing can possibly go wrong here lol.

    Ask yourself why the vehicle has hit the auctions in less than 2 years with 50k km.

    • If it's a dealership selling an ex-tradein, then that would be a Red flag. Too risky to put in their showroom.

      • +3

        $5 says it came from an insurance company or finance repossession. Too many issues for it to be a 1 year old dealer trade in surely.

        • +1

          Admittedly looking at the Pix, it looked okay….Until you read the report.

          Here's a nice story. Please note the amounts may not be right, as my friend told me this @ 20 years ago.

          I knew a guy in the car trade, and about 30 years ago a well dressed gentleman came into buy a car and didn't want to pay more than $8000 for it. They showed him a vehicle, and he said perfect. Took it for a drive. Then said I'll take it. I have a car to trade in. They said sure what is it. He said it's that 1 year old Mercedes across the road. The dealership went, WTF that cars worth $100k. We can't give anything remotely close to it's value. The best we can do on any vehicle as a trade in is $5000. He said Done, Where do I sign. They then were a bit bubious asked why hewas doing this, and he said my soon to be ex-wife want a divorce, and she wants the car. I'm #$##$ed if I'm going to let her have it. ;) (Not to mention she wouldn't want the $8000 car).

          • +1

            @BewareOfThe Dog: Go to the dictionary and look up “apocryphal”

            • @dwarves: The story might sound a little far-fetched to some, but I think you're underestimating how spiteful people can get during a divorce. It often becomes a "race to the bottom".

              • @bobbified: I’m a litigation lawyer. I know. And the story is apocryphal.

              • @bobbified: Yes, my ex-wife destroyed quite a few of my possessions, and could have sold them instead.

                EG an old Arcade Unit.

    • +1

      Could be an ex Uber vehicle, company car, etc.

  • +3

    Based on a few previous threads here, it’s not worth the risk of buying sight unseen. Damage will be worse than expected, no real indication of mechanical condition. If it hasn’t been serviced, you won’t get much out of warranty.

    If it really is a bargain, it’s possibly worth flying in to see it. As it’s at auction, you don’t know what the final price is and will be bidding against someone who doesn’t have all the associated transport costs etc.

    Just no.

    There is one set of conditions for buying sight unseen from interstate. All of the following must be true:
    1. It’s a rare/special model you have to have
    2. You can’t get that model anywhere else
    3. You already know how you are getting it home and how much it will cost.
    4. plus you have mechanical/bodywork/repair skills yourself or get extremely good mates rates.
    5. You know it’s going to cost more than you plan for.

  • +2

    Buying a car from an auction is risky, at the very least you should be organising your own pre-purchase inspection to get an informed condition of the car. Buying something sight unseen from interstate is risky.

    I used to work for a company (Circa 5+ years ago), who would get clients (new and existing) that would purchase 'Assets' of a mechanical nature from sites like GraysOnline (similar to Pickles Auctions) for cheap, receive said asset and then proceed to spend thousands fixing up their newly purchased asset. Sites like Pickles and GraysOnline have 'Sold as is, where is' clauses / disclaimers so you can't approach them if something goes wrong.

    Not 100% sure how Pickles works with how they acquire stock to list, but sites like GraysOnline get 'Some' of their stock from liquidation/receivership & debt collections. If a company is circling the drain, or someone is in severe debt, fixing or servicing their 'Assets' will not be high up on their list of things to do, meaning the next person to purchase said asset may be left holding the bag. Not all of their stock is of this nature but you just don't know….

    This vehicle has only done 55,776 km's which is attractive, and I assume the dealer warranty is transferable? but I would still get a pre-purchase inspection report from a third-party.

    Based on their Vehicle Condition Report of this vehicle, the buyer will immediately need to purchase a set of front tyres, and likely a new front windscreen (Depending on how bad the 'Chip' is).

    • +4

      This vehicle has only done 55,776 km's which is attractive,

      But it’s only 2yo. At 55k it’s a fair bit above average.

    • When our vehicle was a repairable right off after a severe hail storm a few years ago, Pickles were on site giving a value of what they were prepared to pay the insurance company for all the vehicles that were written off. We ended up keeping it as it was just dented.

      There was a guy with a few weeks old BMW who was told it was a write off. He was very unhappy!

      So this is where they get some of their vehicles. We've had neighbours buy from Pickles and it's been fine. They obviously checked them over thoroughly. In these cases, they were ex fleet vehicles. So that's another source of cars.

  • +1

    The Australian Consumer Law does not apply to auctions.

    Never, ever, ever buy an action car with with a full mechanical check.

    • +3

      Never, ever, ever buy an action car with with a full mechanical check.

      Who knew that Palisade is an action car.

      • consequences of "action", a people mover

  • +4

    Depends how deep the discount is. I bought my last 3 cars at pickles auctions for way cheaper than the going market price, all have had no issues mechanically.

    • +4

      Did you buy a damaged vehicle interstate?

      • 1 was interstate, none of the cars were written off.

  • Dodged a bullet on Grays Online recently was going to buy a hiace van finally sold on grays for $28k I rang them and asked who was the owner, not their name just if it was private, fleet, company or dealer. Came back a dealer. Dealers usually unload any vehicles with major faults on auction sites. Glad I did some homework

    • +1

      Everyone sells vehicles with faults at auction, that's what they are for. The sooner people realise this, the better.

      • +3

        Really, my brother as a fleet manager for a hospital was advised to sell all their vehicles at auction. Arms length and no one could question the price they received. Some were in beautiful condition, others not so, depending on who regularly drove the car. As each was stiil with warranty, most of the bad ones were cosmetic, except if you knew the driver you would probably avoid the car, but thats knowledge you would need with any secondhand car.

        • I see you have misread.

          • +1

            @brendanm: I think you misspoke actually, I think you meant to say "all cars with faults are sold at auctions", not everyone has cars with faults, and heaps of cars are just Corp or govt fleet cars that have a policy to sell at auction as rockyracoon mentioned. But yes if it's a dealer car it's likely to have some issue, also potentially insurance cars, and it steadily gets safer the closer you get to govt fleet.

            • -1

              @Jackson: Nope, you still misread. I replied to a guy who passed on a car because it was from a dealer, thinking that only dealers send crap cars to auctions. Crap cars at auctions can come from anyone, private, government, dealer etc.

              I never misspoke, lots of cars with faults are sold privately, to people with the ability to fix them. You misread my comment to mean that "all auction cars have faults", when this is not what I said at all.

              • +1

                @brendanm: But you said auctions are for selling cars with faults. Are auctions also for selling cars without faults?

                • @2025: They are. Have you ever used an auction to buy or sell? I assume not.

                  • -1

                    @brendanm: I have read it twice now. I think we were all giving you the benefit of the doubt. Turns out you are just plain wrong. Out of a fleet of a thousand govt cars, you are basically saying their all duds. That's just rubbish. I know the CEO at one place I worked had 2 cars, he liked one more than the other, and after 6 years the camry hybrid got flogged at auction with under 30k km. I guess that was a lemon for whoever bought it.

                    To be sirez the guys story is valid, if the car wasn't a dud it would be on the lot with a good price on it.

                    • +1

                      @Jackson:

                      I have read it twice now. I think we were all giving you the benefit of the doubt. Turns out you are just plain wrong. Out of a fleet of a thousand govt cars, you are basically saying their all duds.

                      No, that's not what I said. I literally explained it to you above. I've bought things from auction that had no issues. I've sold things at auction that had no issues.

                      As above, again. The poster I was replying to was worried about the car only because it was from a dealer. I said that it doesn't matter whether it's a dealer, government, private, whatever, they can all be duds.

                      I could also care less if "we were giving you the benefit of the doubt". Neg away. Not my internet points!?!?! How will I go on?

                      • +1

                        @brendanm: OK that's clarified, we did all misunderstand. I guess the point is even brand new cars can be duds, but typical fleet cars that are just getting turned over won't be part of someone's malicious scheme

                        • +1

                          @Jackson: I'm not saying they are. It's also not malicious to send a shitbox to auction. Auctions are for people who know what they are doing generally, for ex fleet and things in warranty they are more than likely fine. Anything else, should be assumed to have problems. As is, where is, for a reason. Cheap for a reason.

                          Edit - sorry for being snarky.

                          • @brendanm: Maybe one of the dealers here can let us know under what circumstances they would send a car to auction? I would be interested to know, I expect something not selling would be discounted first and flogged off cheap before being dumped at pickles

                            It was a bit snarky but don't sweat it, we are all responding between distractions

                            • +1

                              @Jackson: Dealers send cars to auction that have problems, or aren't the normal thing they sell, or are too old. Generally they will send it to a wholesaler though, who either sells it to one of those dodgy little dealers, or sends it to auction themselves. It's not worth the warranty comebacks or hit to reputation for them to make $500.

                              No excuses, I simply shouldn't do it, so apologies.

    • Grays is a different kettle of fish to Pickles imo. I've seen some pretty good vehicles on Pickles over the years. Grays seem to have no idea/faith in accurately presenting their vehicles at all.

  • Looks like it has had a fairly’busy’ life.The imperfections are really nothing, all fixable.But only having a partial service history would put me off.Certainly has not been kept in immaculate’ condition.You as the prospective purchaser has to way everything up.Good luck.

    • +4

      This advice is weigh good.

  • +2

    "Build Date Circa 2021 "
    they couldn't even lift the bonut
    .

    • If they give the VIN you can just get it all online.

    • +1

      They probably wanted to work out how to lift the bonnet before lifting the bonut to their mouths.

    • +3

      Yummmm…. bonuts….

  • +4

    Buying sight unseen is the connoisseurs choice. Brings a bit of excitement to an otherwise mundane task.

  • +1

    The condition of the seats would concern me and prompt an in-person inspection.

    Not saying this is the case for sure, but they look dirty in the way that mould stains look after a superficial clean.

  • Only if it's a BARGAIN. Remember to account for all costs involved in getting the car into shape.

  • +1

    I wouldn't buy it because it's an auction vehicle friggin' ugly.

  • +1

    Also very hard to get windscreens for the pali at the moment. And to replace without insurance is $$$$$$$.

    But on that note, we absolutely love our 7 seater pali diesel elite. It's no race car, but has plenty of power. Not the fastest off the line but if you're buying a palisade for your family, you're not buying it to drag at the lights.

    Join the palisade australia group on facebook. Ocassionally there are some private sales on there.

  • I just want share my recent experience with you so you can decide what to do.

    I bought a 2015 model Passat nearly 3-4k less then its market value last year late December. Car looked ok when I picked it up. However, airbag light came on on the way. Next day another error appeared "Auto start stop system failed" following they I noticed no buttons are working on steering wheel. I called Pickles about that. They said in a way it's my bad luck and the car can not be returned. After hassling they asked me to bring the car and have a look at it. After a week they said clock spring failed on the car and $920+GST cost. They asked me to pay for it. I threatened them to go to fair trading. Cut the long story short, they aggreged to take the car back. It took another month to get the refund after more threatening and calls etc.

    Chapter 2 :)
    I got another car from Manheim auction (diesel subaru outback) 2 weeks ago. I picked up the with no issue. On the way home engine light came on by the time I arrived on ECU light came on too. My friend scanned the car computer for me and it showed EGR valve error. 2 days later the car started blowing huge smoke. Everyone was looking at me on the road. I called Manheim about that. After talking to many people, one of them said go to mechanic and get it checked. I went to 4 mechanics. All of them said Diesel Particular filter blocked and probably some other parts have be cleaned and changed as well. They quoted me $5000+ . Anyway I called back Manheim again. They said they can't take the car back. I threated them about going to fair trading again. This time they said I can go to fair trading , no issue for them. Auction cars are not covered under Australian Consumer Law. I lodged a complaint to fair trading now. It seem like it will take up to 10 weeks and guaranties about the outcome.
    Lessons learned now :)

    • +18

      I don't understand why some people go looking for trouble, get trouble, and then complain about getting trouble.

      Like you had a 1st hand experience, and still needed a 2nd lesson…

      The reason why you bought the car for less than market value, is because they couldn't be sold at market value…

      • If you can stick to some level of uncompromising, you can still get a good value car from auctions such as

        • never buy a car under 3 years old. If still still has a warranty on it, it's even better
        • if the previous owner of the car is a private owner or a dealer, don't touch it
        • if the car has no log book, don't buy it unless you are getting the car 10+k under the market value
        • if you have a chance, definitely inspect the car onsite before the auction and turn it on to see any thing funny on it like any smoke or engine lights
          You can add up to the list of course.
          By the way, according to fair trading, the cars purchased from auctions can be still under the Australian consumer law depending on the previous owner. If the previous owner is a dealer or auction itself, it still falls under 3 months warranty. In other words, you can return the car, if it has a fault.
          If it was owned privately, you can still persue the case in the court but the case gets out of fair trading's hands.
    • +5

      You got saved from falling off a cliff only to go right back.

    • +8

      Troll post for sure. No one is actually like this in real life.

      • +2

        I don't know, man - check out their post from a few years ago: https://www.ozbargain.com.au/node/406284

        • +5

          I stand corrected and would like to withdraw my previous statement.

        • +2

          I am not here to be judged. Whatever I do it is on me. I am just sharing my experiences. Either anyone don't follow the same path or learn something from my experiences. I note that I don't advise anything to anyone.

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