Upside down Power Pack for New ASUS Router

LBigMoth on 23/01/2023 - 15:13

Hi

I bought an ASUS router in this deal.

It arrived with a power pack and 3 pin "faces" for AU, UK, EU (I think).

When I slot in the AU face to the power pack, I noticed that face is upside down and causes the power pack to be upside down too (see photos here
and here, it's the one on the left hand side)

Would ASUS or Amazon send a replacement?

Can I buy a cheap replacement face with the right side up somewhere?

Should I try to use the old router power pack (from TP Link)?

I'm probably being a bit picky but why can't they get this right?!
It can't be good for the cable in the long run to be hanging upside down like that.

Thanks!

Computing ASUS Wireless Router

Comments

  • Mechz on 23/01/2023 - 15:15
    +2

    It probably makes no difference.

  • AusRetro on 23/01/2023 - 15:24
    +2

    If you look at the sticker on the power adapters and they output the same volts and amps, you're good to go.

    • Chris Topher on 24/01/2023 - 13:26

      And…DC/AC output and if DC (most likely) polarity and then it's down to connector size.

      I'm not criticizing AusRetro, I'm just adding sometimes overlooked details.

  • duk242 on 23/01/2023 - 15:28
    +2

    Makes no difference really, the strain on the cable will be minimal.

    You can interchange power supplies like that by confirming that the following match:
    1. That it's output is DC or AC (Don't mix these! >90% will be DC though). DC is sometimes indicated with a little dash with a dotted line below it.
    2. That the little symbol on it shows that the center pin is + or vice versa (95% of the time the center is +, but not all the time!). It's indicated with a little icon that has a dot with a C surrounding it (representing the plug on the end), with lines coming from it showing which one is +/-
    3. That the Amperage of the new power supply is equal or higher. Eg you can use a 2A charger to replace a 1.5A charger, but not vice versa (depending on the device, you can get away with it if it's close)
    4. The Voltage is the same (there's a lot of different voltages!)
    5. The plug is the same size

    In this case: Your TP Link one says: Output: 12V DC 2A and positive middle pin. Check what the other one says and see if it's the same :)

    Gl!

  • Broke-Ken on 23/01/2023 - 15:53
    +4

    The Chinese power point is the upside down version or Australia's(Or are we the land down under and we are upside down?).

    So it might be a Chinese version, or Asus just decided to send the Chinese plugs to Australia as it works the same way.

    There is no stress on the wire even upside down so that's fine to use as is.

    • Switchblade88 on 23/01/2023 - 16:43
      +1

      Definitely because it's a Chinese OEM PSU - this happens heaps.

      OP could always substitute a different PSU with equivalent voltage and amperage - as long as the barrel jack matches - but really makes no difference.

    • BigMoth on 03/02/2023 - 16:32

      Thanks.

      I found this interesting background link about it all:

      https://www.linkedin.com/pulse/worlds-largest-consumer-marke…

      Do you think sending the Chinese part posing as an AU part is against any standards here? e.g. electronic device, electricity standards etc.

  • Fergy1987 on 23/01/2023 - 16:19

    Ask them - see what that say

  • c64 on 23/01/2023 - 17:16

    it's a chinese adapter. demand a proper australian one. the reversed orientation can cause problems when trying to use them on double-row power boards or it might obstruct the switch (as demonstrated in 2nd photo)

  • bdl on 23/01/2023 - 22:00

    These work well for me since I have really low skirting board power points https://www.electrotraders.com.au/powerclip-skirting-double-…

  • Chris Topher on 24/01/2023 - 13:46
    +2

    For some stupid reason it comes back to the U.K. / European design of active and earth pin location design.when the earth pin is at the top and the active on the right. The cord hangs neatly from the bottom. Image —> https://i.pinimg.com/564x/7c/8e/5e/7c8e5e0fafbbc3827c9c9eebc…

    To match Aus design, earth at the bottom, active on the left. So spin it around, change the pins and then you have https://i.ibb.co/tCnNHDT/powerpack-2.jpg

    We don't matter and they don't care as it fits the ADR's.

  • BigMoth on 03/02/2023 - 16:31

    Thanks. The "AU" face appears to be one piece of plastic or at least very difficult to take apart, and change the pins, so I won't go down that path.

    Amazon ended up sending me a power board so the ASUS adaptor can lie on the floor.

    What does ADR stand for?

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