I have purchased an item on ebay, the tracking has appeared almost instantly. But it is now stuck in "shipment info recieved" for the last 7 days.
The seller says that it is a common problem where the tracking simply does not update. But I have purchased other item on Amazon at the same time, which was also sent by Speedpak, and there are regular and timely status updates.
It is possible that the item physically left the seller but the tracking just does not update?
Getting tracking numbers assigned to your order doesn't mean the item has been physically packed, or shipped. This first part is usually automated so it's not an indication that your order has moved along.
If you don't see any tracking updates for a longer period of time it could mean one of 3 things: