Negotiation at Car Dealership

Hi All,

I am in the market to purchase a new car - Nissan XTrial Ti or Mazda CX9 and was wondering how much were you able to get a discount of the listing price or what free accessories were added to your order.

The dealership i visited offered only floor mats so was wondering if i need to negotiate harder or the market is too tough to negotiate due to demand

Comments

  • +30

    Floor mats, tank of fuel and maybe rego/premium plates. Not much else as the market is still running hot.

    • +1

      Same too but also a boot liner and also shaved $100 off the recommended driveaway price (this was for a Toyota Corolla which I've been waiting nine months for so far)

      • +1

        Got $900 off my corolla at my local Toyota. Order in Feb, arrived at August.

        PS: and fuel tank was full

        • +1

          Got full tank, floor mat, boot liner , $1500 off CX 30 in June , got delivered in 6 weeks .

      • +23

        You are pretty tough on the OP when s/he asked whether they need to negotiate harder or if the market is too tough to negotiate at the moment. Where did the OP say they stormed out of the building?

          • +7

            @solidussnake: I think you need to re-read your own comment first :)

          • @solidussnake: Err, I've read it several times and I think that you did.

          • +1

            @solidussnake: Your original comment is poorly written - it's unclear what you meant.

        • I'm going to storm out of this thread.

      • -1

        relax mate lol

    • If you buy a new car without floor matts thrown in - just know that the sales people laugh at you.

      I know people who sell cars and a couple who sell Mazdas. The market is indeed tight right now, but it has also cooled down significantly since early 2022. Rising interest rates have certainly slowed it down but stock is still an issue.

      You can't expect to walk in and pick the exact model, trim level and colour but if you're willing to compromise on what exactly you want, I guarantee you there is still a bit of room for negotiation.

      • +2

        Floor mats are worth about $50 .. who cares .. either way is fine

        • +3

          Shows how little you know… dealers will try sell you floor matts for a few hundred extra these days. They're taking you for a ride and they absolutely know it.

          In fact, seeing as OP is interested in a CX-9 - Mazda lists the price for the rear CX-9 floor matts for $235 and fronts for $195.

          Some people actually pay that.

          • +1

            @Harold Halfprice: Sure but overpriced accessories are given away based on the actual cost so that they can make it seem like a great deal $1000 worth of accessories sounds much better than 200 at super cheap.

            • -1

              @Krankite: That's my point though

              You're not getting any added value if they throw them in, it's just a sales tactic. Every dealer will throw in floor matts for free if you push back on them because their cost is low and they really should be included as standard.

              You are however getting stooged if you pay for them, and I can tell you many people do.

              • @Harold Halfprice:

                You are however getting stooged if you pay for them, and I can tell you many people do.

                True, I do remember that from other brands, however just to show the other side, Toyota include floor mats in every new car now

        • +1

          Floor mats COST $50… worth $10 at best…

  • +21

    I'm certain it's been a week at least.

  • 50% koganauto.com.au - ask for Rus

    But I think the listing price was a little inflated

    • +1

      You bought on Black Friday though.

  • +2

    You could go to every dealer and ask what their best offers are. Keep in mind though that some dealers will give you better after purchase support than others. Might not be worth buying from a place that will stress you out later if issues come up just to save a few hundred bucks.

    • +15

      You don't need to go to the same dealer for servicing/after sales support. Just buy from the dealer that has the best deal.

      • +1

        For warranty issues requiring immediate diagnostic appointments, some dealers do prioritise you if you bought the vehicles from them. Not right but that's just how it is at the moment.

    • +13

      They are looking at a Mazda or a Nissan.
      Not exactly the insane demand/wait times of a Toyota hyrbid.

      Do we get to make similar opposite jokes if we have a massive recession and car sales fall through the floor ;)

      • Not Toyotas fault they didn’t order enough components to build cars, shut down factories because they forecast less demand during COVID, and then blamed the logistics companies for not being able to get parts.
        That’s the real joke.

        • Actually, Toyota got through 2020 longer than other car brands due to their systems. Look it up, there's many articles praising how they handled it

          • @spackbace: They did well with their first electric car in that time too, have they managed to get the wheels to stay on yet?

            legendaryengineering

            • +1

              @[Deactivated]: 😮 Stop the presses, a vehicle manufacturer recalled a car!

              Yeah, like that's never happened before…

      • -4

        You can only get a deal on cars that aren't selling… Kinda doesn't seem like a 'deal' if it's not a popular model tho

        • +1

          They've clearly listed the models they looking at.
          Not being the top of the popularity chart doesn't necessarily make for a worthless car.

          Eg, Im aware your toyota biased, but I actually have no idea how anyone in their right mind thinks waiting 2 years for a hybrid RAV4 is a sensible decision.

          • -1

            @SBOB:

            but I actually have no idea how anyone in their right mind thinks waiting 2 years for a hybrid RAV4 is a sensible decision.

            Depends how soon they need a car. If your current car can hold you through then why not? It's arguably the best reviewed car in it's class, wins every comparison review

            • +1

              @spackbace: Some people might be happy waiting 2 years for a car but it doesn't change how unreasonably long that time is and shouldn't be acceptable going forward (I guess the next recession will fix the current backlog of problems)

              • -1

                @Gina Rinehart: It happens, whether you think it's "unreasonably long" (there's valid reasons) or "shouldn't be acceptable" (what's the other option, close off orders a la LC70?).

                I'm sure car manufacturers would rather more cars could be made… Same as more house building companies wish houses could go up quicker and cheaper, yet here we are…

                • @spackbace: Closing off R4H orders won't happen IMO. Businesses/Companies will start ordering other models and may not restart buying the Toyotas once available again.

                  They were able to do it with LC70 because it is such an outlier in the market with no direct competitor.

                  • @Matt P:

                    Closing off R4H orders won't happen IMO.

                    Oh I know, was just using it as an example

    • +5

      Why do dealerships that literally have the word 'deal' in them get so upset when a customer tries to make a deal?

      • -3

        What part of the laughing emojis made you think we were upset?

        • Maybe those "laughing" emoji were used passively aggressively.

  • +1

    Pretty hard in today's market, hell, even finding stock ready on floor is a big win. I bought a new car in August, only scored free mats and a tank of fuel :| Last purchase pre-covid, I had all of the above + discount on bullbar and towbar + free driving light kit and free tint.

    • i thought chip shortage / supply chain already alleviated, with new cars stock starts arriving plus more to come and delivery wait times are getting shorter, which is also why the used car market no longer commands stupidly high prices ?

      • +7

        why the used car market no longer commands stupidly high prices ?

        Nope, still stupidly high prices

        • Yikes , i guess what's being reported on mainstream news doesn't necessary holds true to actual market feedback.

          They were reporting used cars prices came crashing down collapsing with used car dealers in troubles, ever since couple months ago.

          • @dcep: Some have dropped a lot but I think it depends a lot on the location and type of vehicle. Friend of mine lost 25k+ on a ute he bought at market peak and only put a handful of ks on. Model of car I bought early 2021 is down 10-20 percent since. Lots of others are unchanged

            • @nigel deborah: 25k loss on a ute? Which ute?

              • @BartholemewH: Ranger Raptor, he paid almost RRP for one with 15k km during the peak period

                • +1

                  @nigel deborah: I see. This is to do with that particular model. The new Raptor has nearly twice the power and as soon as it was announced it killed the used value of its relatively tame predecessor. I know someone with both, and there's no comparison.

      • +3

        It's improved but far from back to pre covid levels and even if it were, manufacturers will continue to use it as an excuse to keep prices high for a while not to mention they've now seen people are willing and able to pay the full and even elevated prices so little reason to ever drop them.

    • We have a dealer here that sells a few brands from their showroom (VW, BMW, Kia, etc.) and they are full of stock at the moment, maybe noone is buying cars where I live at the moment.

  • Car mats as far as I am aware are standard in X-Trails.Discounts are pretty hard to come by these days it seems.

  • -1

    Try autoexpert dot com dot au

    He gets news cars cheaper for Strayans.

    • +7

      No. He promotes himself as someone who gets great deals for Strayans. He might get a slightly better deal, but you should be able to do just as well on your own.

      • +4

        he couldn't help me, he was 2k more than the negotiated price i got..

    • He's a broker who charges spotters fees. Which get on charged to you.

  • You must be new here.. ohhh wait..

  • +2

    Has nissan quality gone back up or are the still crap?

    • +11

      Put it this way… Renault are looking at ways of getting away from their with alliance with Nissan… Renault, quite possibly the worst car maker in Europe, wants to cut ties with Nissan…

    • Been crap since the 80’s. Occasionally they luck out with a car with good build quality. Does anybody remember the EXA? One of the worst cars ever made. But the Turbo’s maaaaate! Must have had one of the worst lemon rates ever. I’d rather drive a Proton.

  • +4

    Using a broker I got 6.5% discount on a Mazda CX5 at the beginning of 2022, 6 week wait for delivery

    • Can i ask how you financed the car?

      • Paid cash, but method of payment was not disclosed at time the deal was agreed.

    • Thats because cx5 is an ancient model, try getting a RAV4 or sportage

      • OP probably wants another car now - not in 6-12 months time

        • +3

          Point is, you can get discounts on old unwanted stock, not cars in high demand

    • +1

      100% this. If you are going new, your paying too much and waiting too long if you don't use a broker.

      2020 we got a RAV4. New. Went to every dealer in Brisbane and got quotes on delivery time frame and price. Played them against each other and almost placed the order. For due diligence we found a broker and just asked what's the best they could do - got 2k off the best dealer price and arrived 3 weeks earlier.

      2021 I needed a car. Went Mazda MX5. Wait times were 4+ months. Broker got me 5.5k off sticker and delivery in 7 weeks.

      Save the headaches. Go broke or go broker!

      • What's the cost of a broker?

        • +3

          If you use autoexpert it’ll be your soul.

        • We used one through RACQ. But apart from the infamous autoexpert they normally charge a set rate of commission sale from the dealer. So nothing on-top of what the broker quotes you for the car.

  • +5

    I actually think you should be able to do a little better on a cx9, due to it being a slightly more aged 'current' model and seemingly less in demand than some of the more popular or modern looking/released large SUVs

    Decide exactly what you want and hit up a broker or two and see what they come back with. You're at zero discount now so anything above that is a win.

    Xtrail and new Mitsu outlander are pretty much the same underneath.

    • +1

      I would hit up a couple of dealers and see what they can do. Especially if you know what you are after.
      When we bought our Rav4 last year we test drove it at the dealer 2 mins away from our house. Asked for best price and got the, "car is in demand, not much room to move" and got quoted $500 off the rrp. This was for a cruiser AWD with mats, tow bar, boot liner.
      Rang around and got recommended a dealer 30 mins away. Went down and asked for best price and got $2800 off rrp. All my servicing is now done at the dealer further away, and I will hit them up again when we want to upgrade.
      Some dealers will give you the "high demand" line, while others will make hay while the sun shines.

  • +1

    Pretty tough to negotiate these days so the dealers will play hard to get and some cars are really hard to get.

    A friend recently and urgently had to replace her 3 year old top of the range CX-5. There was no immediate stock to be found close by in Sydney and she had to drive 50km out to source one that costs almost $10k more. I also found out last week that our 5 year old Mazda 3 GT is now worth exactly the same as when we first bought it. It went up $5k in value per year over the last 2 year. Crazy times.

    • +9

      Lol dont be fooled by asking prices on carsales. Number of cars listed on carsales has been going up significantly over past few months, coupled with interest rate shock when ppl come off fixed periods could mean bargains to be had late 2023

      • +1

        That’s still a long way off if you need a car now.

  • if i need to negotiate harder

    Sounds like a plan.

  • +14

    Did you try OzBargain's favorite tip or trick and that is to offer 25% off and then threaten to walk if they didn't do the deal?? Dealers hate this one simple trick…

    • +6

      #7 will SHOCK you!

  • +1

    Negotiate a service plan as well

  • +3

    If the car has a waitlist, yeahnah
    If it can be driven away that day, go to town on them.
    Mind you we're still a few months of feeling the real wrath of interest rate rises.

  • You might be able to get an Xtrail from off the lot if they’ve brought a bunch in as a new model, but you might not get the model/colour combo you want without a wait. Discount depends on popularity - which might be higher due to other model shortages.

    CX9 will probably need to be put on a boat for you so less likely to get much discount.

  • Have a look at new dealer listings on car sales and find your model anywhere in Australia for the cheapest amount. That will be your best price they can match.

    • Different states have different stamp duty figures, so you won't be comparing like for like

      • That's what I did and it worked.

        • +1

          Yep, but you're not in WA… Highest stamp duty prices

  • I've found car dealerships I've visited to be useless on negotiating price. Even pre-covid on a VW Golf R demo that was in visibly poor interior and exterior condition I thought I'd just see what the dealer would do and they weren't willing to budge more than a few hundred bucks. That car stayed listed on carsales for months after and they just didn't seem to care tbh. They'll usually be more willing if you walk in knowing what it's worth and telling them you're willing to do a deal today, but they're still pretty unwilling to give much.

    • +1

      I had a similar experience as I was pretty keen to buy a Golf R (or an S3). Dealership gave me a story about how an older gentleman who was about to die paid $95k for a demo Golf R from interstate (in a not too subtle attempt to tell me how much I need to be offering if I want one too).

      Given they all had long waits, I ended up sitting on it a bit… and then when the news about the FBT exemption for EVs under LCT came up, I went and test drove a Tesla Model 3 LR and with the fixed price model, signed up not long after (although I still haven’t got the car yet 5 months later!).

      During these times, the agency/fixed price model suddenly makes more sense… but seeing legacy brands try to switch over to it when they’ve been allowing negotiation on the same models in the past just feels weird to me (and what steered me away from getting an A45s).

  • +14

    The best negotiating tactic you can employ to save some money on crazy car prices is not to buy this year.

    • HOLD!

      • HODL ;)

  • there would prob be some wiggle room (eg -$2k retail) on the cx9 as it's not in the sold out no supply of toyota kluger / kia sorento-sportage / hyundai tucson…. just email 10 mazda & nissan dealers asking for best fixed price (depending on which variant u want) nissan x-trail may get a little wiggle room (eg -$1k) don't provide phone number initially or they will just call u come down to dealership and offer u floor mats… say if u get a great fixed price on email u will act quickly and purchase (so also know your finance/trade-in situation before, obvs better not to use dealers finance or trade in as they may give u a better new car price while screwing u on trade-in etc)

    • +2

      Floor mats are standard in the X-Trails, & have been for a few years now.

  • Car market still hot in Australia (Sydney at least).
    There are some signs of cool down, but it'll be many months if not years before it's back down to pre covid conditions

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