As part of our regulatory obligations Telstra is responsible for providing Directory Assistance services and the White Pages.
We recently discovered there had been a misalignment of the databases used to provide these services, which resulted in some customers’ names, numbers and addresses being listed when they should not have been. This was a result of a misalignment of databases – no cyber activity was involved.
https://exchange.telstra.com.au/an-update-for-our-unlisted-s…
yeah….the title is way off
unlisted customers , means those customer details that wasn't meant to be listed publicly , yeah ?
who would want telco to publicly list their own name , address , numbers ? maybe jv pty ltd ?
It's okay though, there was no cyber activity. Infers from that what you wills.
The blurb about how qualified and good the Telstra CFO is needs a tl;dr.
Someone needs to tell him that no one cares except his phoney director mates.
effin idiots….so glad i dont have anything to do with this company anymore
Guess you are with Optus?
i guess someone is in bed with Telstra by removing them from the title
Where can i find the list?
err is that those that have identified themselves as unlisted like due to family violence or are officals. if that is the case that is really bad.
worse than optus to be honest
worse than optus to be honest
Being able to reset any Telstra account password with only the name and email was worse than this. Just had to tell customer service "I have a new number, send password to X" and bam you're in.
But Telstra has offered free identify theft protection in recompense!
It's ok, optus and medibank conditioned all the humans not to care.
Love me a good "misaligned database" just like Putin likes a "misaligned border"
Telstra should "misalign" the salary of whoever responsible…
They strategically released the info on a Saturday too to limit media exposure, I'm sure :(
better than shopback released it on Friday night .. lol
but no one remembers anymore afterall shopback is darling for Ozb deals nowadays
easy mistake to make
SELECT Name, PhoneNumber, Address
FROM dbCustomerRecords
WHERE UNLISTED NOT LIKE "%Shouldn't be telling anyone%"
Not the first time Telstra has done this from memory.
lotsa misalignment
No they didn't.
It was only for unlisted customers.