Are Banks Closing ATM's Due to Covid? Nearby Bank ATM Replaced by Random ATM. I Used Caution and Avoided Using It

Regarding banks closing ATM's. I thought because less people are using cash and also it costs the banks to maintain these machines.

So yeah a suspicious looking ATM called Next Payment is in the same place and the naming sounded like a short term loan so I avoided using it.

Turns out I dodged a bullet. Some bad comments on their facebook page say they were charged $2.90 instead of $2.50 fee for using the ATM.
And some worse ones say the ATM was confusing to use resulting in needing to try again or out of cash and they were charged the fee multiple times, each time for every try.

Just wanted to point out these ATM's with shady eyes and help others avoid unwanted fees.

Comments

  • +2

    Regarding banks closing ATM's. I thought because less people are using cash and also it costs the banks to maintain these machines.

    I've been expecting this sort of shit since they made the ATMs "fee-free" between the customers of the four major banks. It doesn't make business sense to maintain a large network of ATMs because "everyone else" gets to use it free anyway and if you remove some, your customers can use other banks' ATMs without a fee.

    I think Westpac or ANZ has started outsourcing ATMs to a third party group. Technically, the ATM doesn't belong to the bank (and isn't labelled as such), but that particular ATM is fee-free for their customers. That way, it's not free for customers of other banks.

    Some bad comments on their facebook page say they were charged $2.90 instead of $2.50 fee for using the ATM.

    The fee is actually clearly displayed if people bothered to look at the screen before pressing the button to continue. That Next brand ATM is frustratingly slow, so I don't know people can miss it. I've mostly seen them at pubs and clubs for the pokie rooms (amongst other places of course) where people are "desperate" for cash.

    • "since they made the ATMs "fee-free" between the customers of the four major banks."

      To be honest I thought they could pull this on any day. So I always tried to use my bank's ATM's just in case. I used another banks ATM maybe once when I had no choice and was glad to not be hit with a fee.

      Something suss going on though with these new ATM's. Don't want to single one out because I can imagine more of them popping up with different names.
      Website seems to encourage buying their ATM's like vending machines. "Now is the time to get an ATM!".
      Also talking about supporting points systems from RSL clubs? e.g. pokies.

      Edit: we both submitted an edit and our comments collided lol.

      • +2

        So I always tried to use my bank's ATM's just in case.

        The agreement is still there and you can use the ATMs interchangeably without a fee. It's just that the number available is shrinking. It used to be normal to see, say a WBC, CBA and ANZ machine, next to each other. Now it's more likely to just be one bank's. Makes things like cardless cash a little more difficult because that transaction requires your own bank's ATM.

        Something suss going on though with these new ATM's.

        It seems like these private machines charge the customer a higher fee, but the place that's hosting the machine also gets a bigger kickback from each transaction. It just becomes another source of income for the pubs and clubs etc. Eventually it'll become a bidding war to see who will provide a bigger kickback and better bonus schemes for the host. The end customer becomes the loser (again).

        • +1

          Yeah I dunno just seems like they are heading towards punishing those who still continue to use cash or need to use cash.
          For example when I get take out or go to small grocers I always use cash to avoid them tacking on additional transaction fee for paying by card.
          Some places charge you a %, some places charge you 50c extra regardless of spend, and some places don't even mention it (or forget to) and charge you.
          (I have never been charged myself, but I see the signs and have heard from others)
          I learned recently from a post here that ALDI charges you as well yikes.

          • @harshbdmmaster718:

            that ALDI charges you as well yikes

            Not if you insert your card and select savings.

            After your first item is scanned you can insert your card, select savings, press enter for no cash out. When the last item is scanned and the teller presses complete you enter your PIN and GTFO. Pretty simple.

    • Next brand ATM is frustratingly slow

      winXP or win 98 ?

      • +3

        I would not be surprised if it was Win 3.x that came on 3.5" floppys… (yes, I'm old!)

  • +3

    ING / Macquarie / ME Bank - These 3 refund you any ATM fee charged (ING has a lot of conditions to meet). I just PayID transfer from my main bank to ME bank card and use it to withdraw cash if I want to avoid any of these ridiculous ATM fee's.

    • Macquarie Bank invested in Next Payments apparently.

  • +4

    Are banks closing ATM's due to covid?

    No. Banks been closing branches and ATMs years before covid. An example news article dated before the pandemic talked about this trend

    https://www.abc.net.au/news/2019-01-08/customers-speak-out-a…

    • Alright I guess tap to pay is the way.
      Just noticed it myself because the local bank ATM was always there until now.

      • +1

        Or cash out at coles or woolies

        • Good point. Do those machines have similar amounts of cash output though?
          Something tells me they have a smaller tank.
          Well I guess you can just step over to the next one.

  • let's give the leaderboard ATM's a go! more money you have, higher your photo is displayed above the machine

    https://edition.cnn.com/style/article/mschf-art-basel-miami-…

    • Oh I see some kind of high score ranking system lol.

    • +2

      Helps to know who to mug for maximum gain.

  • +3

    I just get my cash out at Woolworths self checkout.

  • +1

    There is no charge at Aldi with a debit card, which is what I use …… however if you "Pay Wave" there is I think - point 5 %. NO charge if you insert your card into the terminal and follow the steps! The staff are good at helping out with this, just ask.

  • +1

    In my area, all ATM's that are not attached to a bank branch are either gone or have been replaced by an "atmx by Armaguard" ATM. They probably charge fees because there are now queues at the remaining bank ATMs and those frequently run out of cash.

    • ATMx is free for ANZ customers. I've tried it

      • also free for some other banks too, Suncorp, Bank of Qld, etc.

  • +4

    Covid fear tactic was used to get less people using cash. By not using cash, the banks will have less resistance moving everyone to the CBDC.

    • +1

      …yeah the money is 'dirty' trope

    • Yet more and more cafes, restaurants and vendors are passing on the card surcharge to customers. Some even give a discount if you pay cash. Cash isn't going anywhere

      • "Yet more and more cafes, restaurants and vendors are passing on the card surcharge to customers."

        Yup I definitely noticed many more places putting up surcharge signs since covid maybe around end of 2021 beginning 2022.

  • +4

    theyre trying to eliminate cash and move us towards a CBDC…this is part of that. make cash less accessible

  • +7

    They're forcing us to stop using cash as they migrate towards a cashless society using programmable CBDCs. Something we must stop at all costs.

    • +5

      what goes well with a CDBC….? a digital ID & social credit score, of course!!!

  • Whilst banks are closing down branches, our local NAB, just moved, to a bigger, completely renovated (long term reno) shop front complex.
    The old branch still only had one teller, with the origin 5 there, but permanently closed off.
    I couldn't imagine the service increasing at all….

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