Just renewed my CTP over the phone with NRMA but they didn't ask questions like how many km's does the car travel each year, private or business use, etc. They only asked about half of what the government greenslip quote service asks and they also came up with a cheaper quote than what the government site did for NRMA. Should I be concerned, as I'm worried I might not be covered in the event of an accident.
I would have renewed online but their online service kept erroring out no matter what device I used. Normally would have expected NRMA to be better than the rest of the insurers.
I'm no expert but I did notice when doing comparisons on CTP that different insurance companies asked different questions. The government tool obviously covers them all to give an accurate quote amongst all providers.
I wouldn't be worried you have answered everything they asked and I assume after you've renewed on the phone you've been sent an email showing you are covered.