So we decided to bite the bullet and get an aircon for the bedroom. We had already found a shop online that had the exact same model listed quite a bit cheaper (we would've gone to them but their retail store was like a 30km drive). I said to my partner just go to HN and get a price match. So off to HN she goes (which was like 10km away) only for them to dismiss it very quickly saying "policy doesn't allow us to discount below their cost price". Best price they could do was still >$100 out. For $$$ it's still worth it to make the 30km drive.
My question is, though, is this really their policy or were they just trying to palm her off?
She was pissed because it wasted her whole afternoon.
What does the OzBargain community say? Should we go back and demand price match at HM?
Tia.
You can read their policy on their website