This was posted 2 years 1 month 3 days ago, and might be an out-dated deal.

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Telstra 5G Home Internet (Month-to-Month) - $0 for The First Month ($85/Month Ongoing) & $10/Month Credit for 6 Months @ Telstra

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Telstra 5G Home Internet (Month-to-Month) - $0 for The First Month ($85/Month Ongoing) & $10/Month Credit for 6 Months @ Telstra
Go to Deal
bazingaa on 19/10/2022 - 12:01 telstra.com.au (3474 clicks)
Last edited 19/10/2022 - 12:10 by 1 other user

I was looking for new NBN deals and found this on Telstra website. Looks like a good deal

Description from Telstra web site :

1TB DATA
First month on us & $10/mth off for 6 mths., Telstra 5G Home Internet

Want $10/mth off 5G Home Internet for 6 months?
Get 1 month on us and a $10 credit on your account, then $75/mth for 5 months. $85/mth after. Offer for new services. Ends 9 January 2023.
Select areas and eligible customers only. Limited number of services available per postcode. Plan prices may change. If you leave within 24 months, return your modem within 21 days to a avoid a non-return fee.

We're offering 1TB of data per month on our 5G Home Internet plan. You won't be charged if you go over your data allowance, but you will be slowed to 25Mbps.

Internet 5G Broadband Store Credit Wireless Broadband

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closed Comments

  • hotphil on 19/10/2022 - 12:11
    +9

    But good luck getting coverage

  • bb_hunter on 19/10/2022 - 12:14
    +2

    been using it for a while speed is quite good and not many dropouts

    • Ramrunner on 20/10/2022 - 08:48

      Good internet has ZERO dropouts though. Mine has not dropped out in years.

    • zhiwoo on 31/10/2022 - 13:31

      Same experience, performance was really good for a wireless broadband product. Some issues was the ping ~50-60ms in faster paced gaming and the 1TB data cap.

  • T-man on 19/10/2022 - 12:14
    +1

    Plus 50,000 reward points, I'll sign up.

    • akula on 19/10/2022 - 12:34
      +1

      How ?

      • T-man on 19/10/2022 - 12:40

        last time they offered 50,000 reward points instead of $10 off per month for 6 months

  • bigbadboogieman on 19/10/2022 - 12:19
    +6

    Says no coverage at my place even though I use a 5G phone plan with them. Hypocrites.

    • Associated87percent @ Telstra on 19/10/2022 - 12:39
      -1

      5G Home Internet relies on not just 5G coverage, but also things like tower capacity and signal strength. You might not be eligible today, but you could try again and be eligible and vice versa

      • USER DC on 19/10/2022 - 23:38

        Or telstra just wants to cuts more costs, by not letting people use their 5G network as a home internet network.

        An capped data @ 1 TB/month

        • Associated87percent @ Telstra on 22/10/2022 - 12:07

          Ok

    • suburbanmale on 19/10/2022 - 12:49
      +9

      It's a bit arbitrary - i would take any explanations with a grain of salt. For the longest time my literal next door neighbour was eligible and i wasnt, only 20 feet away, even though i was on telstra 5g with full signal and around 200m from the tower. I couldn't even beg them to accept me, and was even gaslit about everything from the thickness of my walls (normal) to the vegetation on my block (of which there is very little). All throughout this i was eligible for optus 5g from the same tower, and was on spintel 5g previously.

      Luckily i tried again after a number of months and my address was accepted, and since that time has been great, getting 500-800mbps.

    • mrmc on 19/10/2022 - 13:34
      +1

      also can be 5g speeds, my phone says 5g as well but speedtests gets max 25mbps so may as well be 4g

      • BigBoy47 on 19/10/2022 - 14:19

        Sometimes phones will say 5G since there's coverage, but only use 4G until the speeds are needed (my Pixel does this)

  • Frozensage on 19/10/2022 - 12:22

    do they give you a free home 5g modem ?

    • Arcticviper on 19/10/2022 - 12:24
      -4

      only if you stay on for 24 months, otherwise early exit is up to $700

      • jv on 19/10/2022 - 12:43

        early exit is up to $700

        šŸ˜²

      • BlackorRed on 19/10/2022 - 12:51
        +3

        false advise, this is month to month plan, if you dont return the modem to them then yes you will be charged so YES, modem is free

        • Arcticviper on 19/10/2022 - 17:13

          Doesn't that mean you can't keep it for free if you leave before 24 months, it's free to keep if you stay for the first 24 months, otherwise you have to return it which wouldn't mean it's free?

          • srhardy on 01/11/2022 - 07:48

            @Arcticviper: Itā€™s NEVER free to keep! This came as a surprise to me after getting to 24 months & being told it had to be returned out I would be charged for the modem

            Seems 5G being location devices are treated different to adsl/vsdl/nbn/3G/4g modems

    • DemocracyManifest on 19/10/2022 - 12:34

      Tbh the smart modem 3 has better coverage and is more reliable

  • Irishness on 19/10/2022 - 12:29

    if their modem return is anything like the nbn one then you end up keeping it, be interested to know if they bother asking for it back

    • DemocracyManifest on 19/10/2022 - 12:33
      +1

      They ask for this one back

    • Associated87percent @ Telstra on 19/10/2022 - 12:37
      +3

      they do ask for it back, or they charge you for it

      • IpGem on 19/10/2022 - 12:59
        +2

        I have 3 NBN modems sitting at my home after I cancelled their service (first one was faulty, so they sent a new one and again sent another one not sure for what sweet reason)

        I asked them to arrange for a pickup and haven't heard since, it's been over 6 months now.

  • supersaintly on 19/10/2022 - 12:54

    Too bad, can't even get Telstra in my area.

    EDIT: At best, I can get ADSL from Telstra lol

    • checkingthisout on 19/10/2022 - 13:25
      +1

      My grandmother had 24mbps down in 2000 something. She was right next to the adsl terminal.

      Now she has 12/1 for double the price. The internet is aus is so frustrating.

      • Russ on 19/10/2022 - 23:17
        +1

        Now she has 12/1 for double the price

        That shouldn't be so.

        When I was on ADSL, I paid $25/month for the ADSL, plus $29.95/month for the phone line it ran on, so a total of $54.95/month.

        Now I pay $44.90/month for 12/1 NBN, so $10/month cheaper than ADSL: https://flipconnect.com.au/cheap-nbn-plans

        Senior NBN plans are even cheaper.

        Did you forget to add the cost of the phone line? No ADSL without a phone line.

        • checkingthisout on 19/10/2022 - 23:24
          +1

          She's on the AussieBB seniors plan, that is $55 a month + mobile + voip. She was on iiNet for a very long time, very very long time, I remember her house used to hit 24Mbps every time, and the bill was $39.95 or something, it was cheap, never over $50, now it's $55 a month + $10 for the phone + $15 for mobile all in one thing with AussieBB, it's definitely shitter in value.

          If I put her on NBN 25/5 with Aussie it would be like $94 or something, ripoff.

          This lady uses bugger all internet & calls, less than 100GB, sometimes just over, maybe 20 calls on voip a month, 1GB or less on mobile. But need it all in 1, so it's $80 a month or near. Her old bills were way under that.

          • Russ on 19/10/2022 - 23:35
            +2

            @checkingthisout: Check out this senior's NBN plan:
            https://www.westnet.com.au/internet-product/broadband/nbn/plā€¦

            50GB data, plus phone line with unlimited free calls, $39.99/month.

            If you exceed the 50GB/month limit, you aren't cut off, but data is shaped to 256kbps - slow, but still ten times faster than ADSL ever was. Or you can purchase a "data pack" to restore 12/1 speed.

            • checkingthisout on 19/10/2022 - 23:36

              @Russ: Thanks, I'll take a look!

              • Russ on 19/10/2022 - 23:39

                @checkingthisout: My Mum's on this plan, but she changes to one of their non-senior's plans when relatives come to stay for a couple of weeks. This gives her economy for most of the year, but speed and unlimited data when needed.

              • Russ on 19/10/2022 - 23:51

                @checkingthisout:

                less than 100GB, sometimes just over

                Next cheapest plan that I know of is this one, unlimited 12/1 with unlimited landline calls, just under $48/month ongoing when the phone option is added:

                https://flipconnect.com.au/senior-nbn

            • srhardy on 01/11/2022 - 07:58

              @Russ: 256kbs is usless - $35 fetch mobile 25mbs or $25 Belong mobile 1mbs unlimited data

              • Russ on 01/11/2022 - 10:03

                @srhardy: It's fine for reading the news, VoIP telephony, and email. Which is all that a lot of seniors use the internet for.

                I'm currently stuck on 4G home internet, which is essentially what you are offering. Streaming radio stations regularly drop out due to horrible latency, as do VoIP calls.

  • Christnanto on 19/10/2022 - 13:05

    I really wish I can take this deal. Vodafone 5G speed is unreliable and my NBN development keep getting postponed. I moved on February and nbnco stated it will be implemented on March and now it has been postponed multiple times to December. I don't even believe I will get it on December.

    Is there a way to complaint to NBNCo?

  • checkingthisout on 19/10/2022 - 13:24
    +2

    Seems the NBN FTTP lottery is similar to the 5G coverage lottery. Sadly I canā€™t get either. FTTNā€¦.

  • RENERO on 19/10/2022 - 13:46

    Speed is great but modem is not that good. No port forwarding with the modem they provide so think about it if you have a synology nas.

    • T-man on 19/10/2022 - 13:49

      yup it's annoying, and when i put the sim card into another 5G modem, it won't work. This sim card is not the same data sim card.

      • DemocracyManifest on 19/10/2022 - 13:52

        I read somewhere you have to change the IMEI to be the same

        • T-man on 19/10/2022 - 13:57
          +1

          I borrowed the same modem (Modem AW1000) from my friend which has a different IMEI and the sim card worked. So it only works in the Modem AW1000, not any other modems

  • OzeePlay on 19/10/2022 - 13:54

    I am staying just 200m far from tower. I get 60-400 Mbps depending on where I put their router in my home. Currently, in garage and easily can get more than 200mbps on new devices like pixel 6/7 pro, or new latest laptops. However, the ping is always above 60ms on wifi connection. If I plug ethernet cable than I get around 40ms. The router wifi strength is not good, and just 20m away, Speed and ping time reduces heavily. I avoid using auto switching on SSID between 5GHz and 2.4 GHz, as I don't like that feature. Due to that I have to switch to 2.4 GHz manually or use phone internet when Ibam sitting outside or further away within the house. I also asked them to give me another router so that I can create mesh wifi or ethernet back haul. However, those funny customer care guys didn't understand what I was asking. Finally, I left the problem as it is.
    At the end I am happy as I pay less than NBN.
    I suggest do proper diligence of offering and requirements.

    • zhiwoo on 31/10/2022 - 13:21

      Indeed the modem doesn't do the internal network well. I got around this by using my own internal network setup from day 1. Sadly the AW1000 doesn't allow bridge mode. But definitely worth running your own router +/- ethernet, access points or mesh to get better signal.

  • DemocracyManifest on 19/10/2022 - 14:06

    Has anyone had issues with work VPNs on belong mobile or this service? Saw this on WP ā€˜Telstra have said the 5g internet doesn't work with VPNsā€™

    • zhiwoo on 31/10/2022 - 13:17
      +1

      I've used this with my work VPN (over a citrix gateway) with minimal issues. Congestion was at my workplace line capacity rather than Telstra 5G, as even though i'm on FTTP now the same issues come up.

  • atw on 19/10/2022 - 14:40

    Can this be used while I travel in a van up north and back?

    • Associated87percent @ Telstra on 19/10/2022 - 14:42

      No. They are geolocked to your home address. If you go outside of your home location, itā€™ll cap your speeds

  • qvinto on 19/10/2022 - 14:41

    Can't get service at my home address even though I'm on Telstra 5g on my phone and get 500Mbps DL speeds šŸ¤·

  • Jasonsational on 19/10/2022 - 15:29
    +1

    I was offered the 5G Home network by Telstra due to my home NBN connection dropping out and reconnecting itself multiple times daily.
    They've attempted to deliver me the 5G modem five times now, and each time it's been turned around and delivered back to Telstra for no reason. This has been going on for nearly 7 weeks now since the initial service offer to me.

    I called up Telstra yesterday to find out what's going on, only to be told "You shouldn't have been offered this as your area is not eligible yet, even though our website shows that it is - and we told you it was."

    Nearly two months wasted in attempting to get on this service, met with a bit of a slap in the face and a continuing barrage of text messages from Telstra asking me how my 5G home network experience is going, and tips on setting up my modem.

    • Associated87percent @ Telstra on 19/10/2022 - 16:08
      +1

      pm me your address, Iā€™ll look into it for you (and if you have any order number)

      • Jasonsational on 19/10/2022 - 16:24

        I've spoken to at least 4-5 separate support staff, and even a complaint case manager about this. I was told this morning there's nothing they can offer me more than an apology, and my best course of action from here is to contact the Telecommunications Industry Ombudsmen.

        I was told on two individual occasions to "Head to your nearest Telstra store and pick one up from them." So I drove to my nearest store only to be told that Telstra stores don't stock 5G Home network modems - and they laughed and questioned why I was told to go there. Seems to be a significant internal communication issue happening.

        It has been a genuinely terrible experience, dragged out for such a long time with no resolution or alternative in place. Been with Telstra for over 15 years now, and it's this kind of scenario that has me actively looking at competitors offerings for the first time.

        • tomvghs on 20/10/2022 - 06:28
          +1

          Yea same!
          Was told over the phone to pickup the 5G modem from the local store. Store rep said the exact same thing that they donā€™t stock 5G modems at all. Best course is to place an order online or in store and have it home delivered.
          One contact centre rep told me it called broadband internet and not not called ā€œ5G home Internetā€. So hard to believe what they say over the phone.

      • Replicant on 19/10/2022 - 16:25
        +1

        Donā€™t you need to authenticate a customer properly before providing any assistance? I very much doubt asking for info off a PM on ozbargain is the legitimate way of doing this and Iā€™d be wary providing any of my personal information to you.

        • Associated87percent @ Telstra on 21/10/2022 - 13:08

          Iā€™m not going into his account. Iā€™m checking the status of his order, and then getting the right people onto it.

          If he provides his address, Iā€™ll do some checks on it, and once again, Iā€™m not going into his account to do this

          Either way, doesnā€™t bother me if I help him or not

  • JR63 on 19/10/2022 - 16:18
    +2

    Went to the chat and asked for $10/month off my existing Home 5G plan and was given it.

    • Arcticviper on 19/10/2022 - 17:14

      Thanks, will give this a shot as I've been on it since launch.

  • koolchamp81 on 19/10/2022 - 17:38

    1 TB plan only. Looks like no other Telstra reseller offering this service.

    • immu999 on 19/10/2022 - 20:57

      Its 2TB, got a letter in mail from telstra notifying this change.

      • T-man on 19/10/2022 - 21:04

        When did you receive the letter? It's still showing 1TB on their website.

      • koolchamp81 on 19/10/2022 - 22:41

        Is the speed capped after 1TB/2TB data or charged extra for the extra data ?

  • Ramrunner on 20/10/2022 - 08:53
    +1

    This is only a good deal if you have no good wired/fixed wireless or even starlink options. Speaking from many customer complaints. People buy it because it says 5G so must be good right? Speeds are not great and vary greatly. Drop outs are also an issue.

    If you have no choice by all means go for it.

    Otherwise in my opinion stick to what you have now unless what you have is not great.

  • PukeyLuke on 20/10/2022 - 12:50

    Address check says it's not available for me, even though my Telstra 5G phone would disagree.
    I did an at home 5G speed test (Ookla) and got 1,009 Mbps download 64 Mbps upload,
    BTW that test which only took a couple of seconds used 1.66GB, so be careful if you have limited data.

    • koolchamp81 on 20/10/2022 - 14:25

      That's why 1TB plan probably a deal breaker for lot of people.

      • zhiwoo on 31/10/2022 - 13:18

        Indeed, when i first got the service and was running tests for modem placement I chewed up 10GB that day.

  • PukeyLuke on 20/10/2022 - 13:05

    Just a question, has anyone taken their Telstra (or Optus) 5G Home Internet modem on holidays with them?
    Is that even allowed? I know 5G has limited regional coverage but I've been camping in national parks with 5G access.
    You could give free lightning fast internet for all the campers in your campground.
    All those campers on Vodafone will go from no internet to 100mbps+ speeds, parents won't be able to get their kids out of the tent!!

  • randomchecker on 21/10/2022 - 04:55

    Located in poor Telstra area with 4G/5G "available". Connections typically at about -130db strength which guarantees you a dropout, missed phonecalls, and slowdowns always at occurring at 4pm, even with a booster antenna attached. Telstra coverage map says "excellent". Skype/Teams calls will disconnect after getting a clear 8 sec delay in conversations. Ridiculously bad that Ookla tests will fail to register any upload speed, and pings at 800-900ms. Every neighbour who went with 5G (capped at 400Gb) has converted to Starlink (unlimited) and not looked back. Poor speeds and connectivity, using the Nighthawk modems as NBN isnt available.

    Nighthawks (rebranded Netgear as Telstra) are portable broadband modems, can be taken on holidays.

    Telstra website still showing mobile broadband 4g/5g capped at 400gb…and realised (later) this is "5g Home internet", not "5G mobile broadband". Turns out "5G home internet" isn't eligible in my area. Same price for both products…go figure

  • 123cheese on 22/10/2022 - 00:24

    I've been looking into this 5G home internet for a long long time. At the very first of launching the 5G Home Internet service, it was available for a few days and got cancelled. Never available in my area again…

  • tolchok on 22/10/2022 - 16:09

    Iā€™m getting reasonably good (250-280dl/70-80ul) speeds and no drop outs so far after using for about 3 weeks. Telstra customer service/ā€œhelpā€desk via messaging is still atrocious, so if you have problems call them rather than wasting a lot of time messaging with people who donā€™t have any understanding of the products, the technology or the truthā€¦ grumble grumble.

    • tolchok on 22/10/2022 - 16:14

      I should add the modem it is not mmWave and the speed for the modem is much slower than my iPhone 12 mini (not mmWave) on Telstra 5G by about 70-90dl, though similar upload. If the mmWave modem for their mobile internet didnā€™t drop out so often, Iā€™d possibly go back to that.

  • DemocracyManifest on 27/10/2022 - 13:03

    Got charged full price for the free month which they are sorting out now, never change Telstra!

  • coolsteps on 05/11/2022 - 15:30

    is the 30 days free trial from date of order or receiving of modem or date it is turned on?

    • DemocracyManifest on 07/12/2022 - 18:28
      +1

      Itā€™s ambiguous as f***rk - I believe itā€™s from when itā€™s turned on, and your first bill should reflect this

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