Recall on Ryobi Compressor - Would I Still Get a Refund?

ego22 on 05/10/2022 - 17:08
Last edited 05/10/2022 - 18:03 by 1 other user

Ryobi is recalling a compressor that it sold in Bunnings a few years ago. I bought mine i think in 2015. It's very VERY beat up and well used.

If I don't have a receipt, would I still get a refund for full price if I take it in there? Does the condition matter?

and in the Ryobi statement it says

ACTION REQUIRED:
1. Consumers should immediately stop using the RYOBI compressor and unplug the
RYOBI compressor from mains power.
2. When possible please return the product to a Bunnings store to obtain either:
a. a replacement new version of the product (once it becomes available); or
b. a full refund of the purchase price paid for the product.

• 

  spackbace on 05/10/2022 - 17:11

  +2

  You'd likely still get the refund, yes, if yours is part of the recall

  Recall details

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  battler on 05/10/2022 - 17:11

  usually they have a serial number range or manufacture date range for the recall.
  if your item is in that range and still working, then yes you should.

• 

  jjjaar on 05/10/2022 - 17:12

  Based on the text, the condition doesn’t matter and a receipt is not needed for a replacement, though it, or a record of the transaction from your bank, may be required for the full refund.

  Have you been to Bunnings to ask?

• 

  elgrande on 05/10/2022 - 17:12

  Yep, your still entitled, it could be a safety issue

  • 

    CrowReally on 05/10/2022 - 17:31

    Agreed!

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  Hybroid on 05/10/2022 - 17:39

  Condition isn't relevant for recalls. You'll likely need receipt or proof of purchase to get a refund.

  That's why it says "price paid", you don't get full price refund automatically.

  • 

    lancesta on 13/10/2022 - 11:25

    Any idea regarding recalls "expiring" I had one on a Dyson vacuum that was 20 years old, they had a plastic part to fix the problem but they said the recall had expired or something like that and they couldn't send me the part.

    • 

      Hybroid on 13/10/2022 - 11:30

      Safety related recalls generally don't expire but defective ones certainly can. It's up to manufacturer.

      • 

        lancesta on 13/10/2022 - 11:36

        It was definitely safety related, even said it in the recall notice:
        https://www.productsafety.gov.au/system/files/recall/dyson_d…

        But yeah that's basically the conclusion I ended up with.

• 

  Spending2Much on 05/10/2022 - 17:54

  +2

  Ger the replacement.
  You obviously use the compressor.

  And then you'll get another full warranty.
  Done stress about the receipt, just ask for a new one to reply it with.

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  JimmyF on 05/10/2022 - 19:11

  Ryobi is recalling a compressor that it sold in Bunnings a few years ago. I bought mine i think in 2015. It's very VERY beat up and well used.

  If its part of the recall then yes you'll get what they offered regardless of condition.

  Is yours a Model RA-ACDDU1840? Was it made/purchased between 2 February 2015 and 2 February 2020? If so, you're in luck.

  Being you don't have the receipt, you'll either get a fixed amount as set by Ryobi or be only offered a replacement unit.