Hi all,
I have recently purchased a used car from a dealership and found out that there is a major water leakage in the trunk.
It’s only been 2days since I picked it up
What sort of rights can I exercise in this situations?
Thank you in advance.
Update:
I have found existing damage behind the bumper
Metal is bent and ripped.
Obviously water is leaking through it!
OP hasnt supplied enough information
Need State, Age of car and Kms travelled.
OP Take Note!
Most used cars purchased either through dealerships or privately are not covered by any warranty !
IN NSW the car must be under 10 years old and travelled under 160,000km to be covered by Used Car Dealership statutory 3 month or 5,000km warranty (whichever come first)
See here:
https://www.mtansw.com.au/consumer-advice/motor-vehicle-warr…
They should have 3 months warranty etc, but good thing you asked first on here….
WRONG!
There is NO WARRANTY if car is over 10 years old or travelled over 160,000km
If it complies then its 3 months or 5,000km whichever come first
This is for NSW only
And probably relies heavily in integrety of dealership
The small and dodgy ones will dodge thier liability
Probably differs in other states
OP hasnt supplied that information
Wrong !
If you read into the post
40,000km
2019
Still have both statutory warranty (3months)
And manufacturers warranty (2/5years
Settle down champ…. It's embarrassing
WRONG AGAIN ON 2 ACCOUNTS
For your convenience I will quote it here:
"I have recently purchased a used car from a dealership and found out that there is a major water leakage in the trunk.
It’s only been 2days since I picked it up
What sort of rights can I exercise in this situations?"
Maybe YOU should read into the reply do your research first before jumping to conclusions
However if the car age information is correct then obviously my post confirms it must be under statutory warranty if purchased in NSW
Dont know what the law is in other states,
Manufacturers warranty doesnt apply to accident damaged cars Im afraid to say so wrong on that one as well
So get your facts right champ
Just be firm and request to book it in for a warranty repair.
If the car is over 10 years old tho you may have some issues in that there is no warranty. But it should be fit for purpose.
There are certain warranties assuming you dealt with a Licensed Dealer…if private , buyer beware.
No used car is required to be sold as fit for purpose
The authorities always say
BUYER BEWARE when it comes to used cars
They strongly suggest that buyers undertake a thorough investigation before purchasing any used car
And no point MINUS voting because you dont like or understand the law.
As they say "Dont shoot the messenger"
check the boot vent, close the lid and get someone to spray water, and look
I checked and there’s inappropriate repair done to it
How inappropriate?
Are we talking like Amish Ankles or Japanese Bukkake?
Water always finds the lowest spot, and the boot (trunk) is usually the lowest point. Check all boot and door seals, to ensure they are there and complete.
I would be taking it back to the dealership asap.
Sometimes water ingress in a not very old car may indicate a not too successful crash repair?
I found an inappropriate damage repair
There is cracked metal and a huge gap
No wonder it’s leaking like crazy
I guess you didn't pay for an independent vehicle check before purchasing.
There is cracked metal and a huge gap
Well, that doesn't sound good. Water leaks might be the least of your problems.
Take it back.
What's the year of the car and how many km? (I'm assuming you are in VIC)
40,000km
2019
Still have both statutory warranty (3months)
And manufacturers warranty (2/5years)
Should be good to go back for a fix then under warranty
What does the paperwork you signed say about the warranty?
As for the damage you are SOL.
What’s SOL
It's a public forum and as such O = out, L = Luck. You can see the S on https://en.wiktionary.org/wiki/SOL
Jesus wept. Just say sh1t out of luck…
They will tell you that you had the opportunity to inspect it before purchasing.
Yeah that’s fair point but
Water leak can only be discovered when it rains
And under the boot floor
Or by paying for a mechanic to inspect it on your behalf. Before buying the car, of course.
Demand a refund from the dealership- you’ll probably need to be a complete douche to get it, but you don’t want to be stuck with the dodgy repairs they’ll do.
There’s usually a cooling off period on car sales contracts, but my hunch is they’ll have kept the vehicle longer than that “for totally legitimate reasons” after you signed
Definitely return the car if there is still cooling off period, probably been crashed and maybe the previous owner didn't have insurance and it got sold privately/at auction
Whats a trunk?
Where the trees are
Elephants use them for watering apparently
No wonder there's water coming out of it then.
He must mean tunk
opposite end of the car from the bonut.
Would have been faster if he just called the dealership instead of asking on multiple forums, what's with kids these days too afraid to pickup a phone and call lol
Nah I just wanted to prepare before calling.
Legal rights and what not.
No point going in to fight blind.
You are still flighting blind, what you after?
Car to be fixed by the dealership?
Refund?
$100,000 compensation?
Worst case, dealer would put some 'no more gap', job done.
Can you post a photo(s) of the damage?
Not sure about American laws regarding used cars.
You won’t have any recourse to manufacturer warranty if accident damage, However if it is leaking water and the hole is in the boot floor I wonder if it is perhaps a roadworthy issue. If water can enter maybe exhaust gases can too, That might give you a recourse against the selling dealer in addition to any used car warranty claim.
That’s a good point.
Actually to come to think of it
I may have smelled exhaust fume
No you didn’t
Yes you did smell exhaust gases and when you went looking for how you discovered a gap in the boot where water had been coming through.
You wont get a refund. All you can do is speak to the dealer and get them to repair the damage.
https://www.consumer.vic.gov.au/cars/buying-a-used-car/warra…
The are just going to silicone the shit out of it
how would you know ? you haven't even called them yet or even taken it in to them ….
With an attitude like that, you're kind of asking for problems. Grow up and speak to them instead of whinging on here.
Relax mate I will have a crack at it soon.
I would approach the dealer quick smart. The longer you take to raise the issue the harder it’s going to be.
If it is a licensed dealer, they should be a member of the MTA. Also contact them with your issue.
Spin some bullshit around legal/Small Claims Tribunal.
Good luck.
I have sent a basic response on the day
Just for recording keeping
Mate you need to go there in person.
Is a trunk like a bonut?
What are you aiming to have happen? Refund? Panel beater repair? Any photos of the damage?
warrenty wont cover damage.
Id check if your state has a cooling off period.
I did this when i purchased a car ages ago, paid deposit over phone for a used EFxr6. PIcked it up noticed a few things still decided to grab it took it to mate who is a very through mechanic. Found spare bald, sold as everything working but speakers were blown (common on these cars), seat belts had a wear indicator showing.
Dealer originally said unlucky so i put it writing and mentioned change of mind and there policy. Plus showed some paperwork from my mat the mechanic. Got $200 gift voucher for bob jane, $1000 from car audio shop and seat belt was ordered in from ford.
Talk to the dealership first? Isn't it comes with a few days of warranty?