For those who are or have been in government jobs, what is the correct protocol when it comes to job vacancies and internal applicants (people who are already working within the organisation wanting to apply for the vacancies)?
Do you treat all internal applicants the same as all external applicants, namely discarding any knowledge you have of them outside of their application and interview? Or do you consider how well (or not well) they have worked within the organisation so far? This latter approach seems to be common sense, but then it would give internal applicants an unfair advantage over external applicants.
I have seen both approaches being taken, but I want to know whether there is a correct one, and which one you think should be correct?
Edit: Also what about the scenario where you know someone is more than competent to do the job (based on working with them), but they perform disastrously in the interview? Would you still consider hiring them?
For me, the ability to demonstrate compliance with the selection criteria line by line is top priority
No personal attributes would play a part.