"NEED HELP "
I bought a brand Suzuki Baleno car for my wife on 11/08/22 last week, up on playing with apple play and google play while i was at the showroom, i realised that bluetooth mic wasnt working, i can her other person's voice but other person can not hear my voice, i was told by sales consultant that its a new system so it will be ok once you switch off and on couple of time.
I went home, tried couple of things, didnt work so contacted showroom, was told to come around 1.30 pm on 16/08/22, it wasnt perfect time for me as i had to call my wife to finish work early and pick up kids from the child care so i can visit the car showroom as they didnt have any further appointment available.
After driving 45 minutes to showroom, waited for nearly 1.30 hrs, i was told that mic is not working, they also damage little panel near the system which they are going to replace as well, they will order a mic part, may take couple of weeks to come.
NOW my question is what is their responsibility if this doesn't get fix sooner.
my wife is really emotionally down as this is her first brand new car in her life.
Please guys help me in this matter
Thank you in advance.
2nd hand swift, even this:
https://www.carsales.com.au/cars/details/2014-suzuki-swift-g…
Plenty of examples on carsales with 300,000+ km, this one still has plenty of life left in it.