Latitude 28° Global Platinum Mastercard: Complimentary International and Domestic Travel Insurance
This has always been a great card to use for overseas travel. Even better that it offered complimentary travel insurance for a period as the world started opening up. The insurance is under AIG Australia Limited.
Has anyone had success or could share their experience with actually making claims against the travel insurance?
I submitted a claim almost a month ago regarding delayed luggage and they still haven't given me any useful response except apologising for the wait and promising to get back to me as soon as they have reviewed the claim. Calling the number doesn't get anywhere because the agent on the phone just says the person is still looking into it.
It's the first time I've used "complimentary" travel insurance so a bit disheartened.
Thanks!
I had good experience with Anz via Nab card, received full refund in two weeks .