Plumber Snapped Pipe, Are They Liable?

Plumber was called to swap over an existing leaking showerhead

In the process they managed to snap the little pipe sticking out of the wall which connects to the showerhead

The house is about 60 years old and in the recent 30 years the showerhead had been changed about 3-4 times

In order for the shower to work again. The shower tiles need to be removed for a new pipe to be fitted.

  1. Is the plumber fully liable as they broke it and they would have insurance

  2. Owner is liable because of age of the pipes

  3. Plumber and owner both share responsibility because of negligence and age of pipes

Poll Options expired

  • 128
    Plumber Liable
  • 17
    Owner Liable
  • 12
    Plumber and Owner share cost in repairs

Comments

  • +6

    if you get free labour out of the plumber it would be a win
    .

  • +3

    Did they advise you of the risk? I wanted to have the shower taps and head changed and the plumber recommended not to do it as there's a good chance of the pipe breaking within the wall given the age so I've left them as is. Not pretty but they work.

    If they didn't then I'd say they have to take most of the responsibility. If they did and you said to go ahead anyway then it's on you.

    • I'm guessing your situation is by choice and not faulty?

      I actually don't think anything wrong with the pipe

      They probably over tighten and broke it

      • Yeah, in my case it was a choice but that's irrelevant. If he warned you that it could happen and you elected to proceed then the responsibility is yours IMO.

        • No warning and no recommendation

          • +2

            @Poor Ass: Then it's on him really but getting him to actually agree and pay is another story.

  • +2

    They may say the pipe was aged and likely to break etc. If you are good at negotiating you have to kinda do a compromise - eg 50% labour.

    Otherwise end up with a poor job and them ghosting you

  • +2

    The joys of an old house :( you cant touch the wiring or plumbing without it all snowballing, at that age ALL the plumbing and electrical most likely needs replacing..

    • So what do you think should happen now?

      • +5

        Sorry but I think it's all on you… A plumber does this stuff day in day out, he has the training, experience, and "feel" to know how tight is tight enough, it's really not on him if your pipe wasn't capable of being tightened to what is needed for it to seal and such… Also, maybe the last plumber you had in over tightened and cracked it?… It really is just the joys of owning an old house IMO…

        (just my opinion)

  • did he warn you of the risk? i'd say he is responsible.

    if he didn't warn you, i would question his skills / experience as a plumber, as an experienced plumber would know the potential for it to break and warn the customer beforehand.

    • No warning

  • +4

    What did the plumber say when it happened?

  • Touch move 🤫😷

  • +3

    What’s on the other side of the wall… can you access the plumbing pipes from the other side. Gyprock might be easier to replace than tiles.

  • Can you prove he/she/non binary was negligent?… would it have happened to anyone changing the head?

    • -1

      Can you prove they were negligent?

      Not that hard lol

  • +1

    I think u need.
    .. judge judy

    • +2

      judge judy

      The people are real dim. The cases are real. The rulings are final..

  • +2

    You try to fix one thing and something else breaks. Happens too often with old houses, they are full of time bombs with breakage occurring no matter how careful you may be. Question you will never know is was the Tradie careless. Owners issue for mine.

  • It's on the plumber to fix the pipe. He may be able to do a temporary fix, but your pipes are likely stuffed.
    Hopefully bathroom is not recently renovated.

    • +1

      That is a 'pipe dream'!

  • 50/50

    Old houses it is expected. Is the pipe facing an external wall they can enter and fix the pipe that way.

  • +1

    Did it snap while taking off the old fitting or putting on the new one?

    I know which one the plumber will say, and that'll be at your expense. (Unless you were looking over his shoulder when it happened)

    • do not have that information

      but what are your thoughts?

      • Huh?

        I wasn't there…..

        • Nah I mean what are your thoughts if it snapped while taking off vs snap while putting on… plumber or me or both

          • @Poor Ass: Ah….

            Snapped coming off, that's at your expense.
            Going on, MAYBE at his expense.

  • This is a tricky one because how tight did the previous plumber tighten it? To get the shower head straight some might crank it further around instead of removing and starting again. Or did the previous plumber cross thread it? Was there corrosion? Sorry but I think the owner is responsible. Unless you had the same plumber for those previous times then that might be a different story.

  • I was here for the toilet jokes…. disappointed.

  • is there 1'' of pipe sticking out from the wall? or is it broken inside?

    • i believe the inside pipe snapped from turning the the sticking out bit

  • +2

    The plumber then made a bolt for the door!! He is versatile!

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